Petcosky & Sons Plumbing Heating & A/C Inc

It went very well! It's been very good.

It went find. They dealt with the tenant amicably. No complaints from them so that keeps me happy.

Great, technicians were on time and very courteous

Chose Petcosky & Sons based on great reviews on Angie's List. I was not disappointed. Chris was friendly, prompt and knowledgeable. I am having him come back next month for maintenance on the second floor furnace and I am asking for Chris. I paid $155 for the service call and parts.

It didn't go! They are WAY over priced!! I'll never call them again!

All of the items I requested were inspected and a plan was explained to me before the work was started. The plumber worked methodically and steadily until all was completed. He showed me everything that he had done and explained how to care for the piping and outdoor faucet so that it would not freeze over the winter. He cleaned up and left no trace of work having been done

I had called and scheduled a service call for 1. a leaky faucet in bathroom 2. changing shower knob As soon as plumber arrived I showed him the shower knob/valve that i had bought and wanted replaced. He said the service paperwork had just said that it was a shower knob not the whole valve that needed to be replaced. He said it was a much bigger job than the paper work indicated and would take 3 to 4 hours. Also said that since I had bought my own knob and valve that they would not guarantee the work if the shower started leaking. And he said this would be $105/ hour and involve buying another $75 part from them. I had been told none of this over the phone. At this point, I said I was not sure I wanted to do all shower knob project as no one had explained the time and cost involved. I asked if he could just fix the leaky faucet. He looked at the faucet and asked if I had the "paper work" for the faucet. Given that I bought this house 10 years ago and the faucet was installed by previous owners, i had no paperwork. He said that they don't normally carry the part for this brand. He said he was going to have to take a picture of the faucet and go back to the office to look up the paper work and order the part. I asked why someone had just not asked me what the make of the faucet was over the phone or asked me to send them a picture. He said this had nothing to do with him but maybe that would have been a good idea. At this point, I called the office and asked to speak to an owner. I spoke with Justin who was pleasant. Regarding the leaky faucet, he told me they don't necessarily ask people more questions or ask people to send pictures because they have some older clients that wouldn't know. Although frankly, I told him this would have saved me a lot of time and money. Regarding the shower knob he told me it was my fault because I had not mentioned that the shower valve too had to be replaced. Keep in mind that no one asked me if it was just the knob or also the valve. He did say he would talk to the women who answer the phone and he said I would not be charged for this service call. After getting off the phone with him, the service technician was able to fix the leaky faucet after all (he found the part after telling me he didn't have it) and for a simple leaky faucet and an entire wasted morning I was charged $179 which seemed high. Also, did not seem in line with Justin telling me I was not going to be charged a service call. But frankly I paid it just to have the entire unpleasant episode over

The associate was on time and polite. He was thorough and kind. They will be coming back to give a more detailed estimate. There was no pressure.

I had made it very clear to this provider that efficiency was of utmost importance. HE OBVIOUSLY DID NOT CONSIDER THE CUSTOMER'S CONCERN .Furhermore, they positioned the unit with the gauges and controls facing the side wall with very little space to view or service the boiler.. Then when tested, the radiator in my bathroom (the first in the piping configuration) was getting very little heat. The technician acted annoyed and kept making lame excuses ie that it simply could never work due to the nature of steam heat. I saw that they had reconfigured the piping at the boiler and had caused the flaw in the steam distribution. I did not spend he winter there, but I saw that my husband had to contact them. I know they failed to properly install my steam system and I am totally dissatisfied.. My moher fell ill and i have been away since Dec. I dont believe i will be able to endure the problems that Petcosky created in my formerly magnifcent steam heat system. They also installed a hot water heater that is substandard in that on the lowest temp setting it is scalding. You cant turn it down because it has a primitive thermostat ie on or off.

it went well, I am spoiled and need my shower daily or more often

The service people were always courteous and punctual. In all cases, the work was performed well and on time. Petcoskey's people were knowledgable and friendly

I had called the night before, being I noticed my water heater was leaking, had a small puddle, the person who was on call, did call back right away, and assured me it could wait till morning which he said he would tell the office what I needed and the next morning I received a call first thing in the morning, and they came right out , and it took him about 2hrs to finish the job as the tank had to be emptied, he answered all my questions that I had, I would call them again.

It was a real good service. It was real prompt, and it was a good experience working with them. They are professional and have good attitude. They are problem listener and are able to intelligently answer questions if you have any question or concerns.

I had a toilet leaking from the base of the tank. The toilet was a discontinued model and the cost of attaining the part and labor charge for repair would have been $240. I did think THAT was a little expensive, but they gave me an alternative to install a new toilet, with the price of the toilet and labor included, for a total of $395 (before $25 coupon for new customers). It didn't seem like much more to just have them install a new toilet and to avoid future problems with a discontinued toilet model, so I had them install a new toilet instead of repairing the old one. They had already spent a couple of hours diagnosing the issue with my problem toilet and searching for parts - They did not charge me for all of that time on TOP of installing a new toilet. They just charged me for the price of installing a new toilet without counting the cost for all the time they spent trying to fix the old toilet. I was very grateful for that, and the price was extremely reasonable. Their receptionist, Kathy, was extremely courteous. She even called me earlier in the week to offer to push up the appointment if I was available. Did a great job of keeping in contact. The plumber was very nice - we talked the entire time and he even gave me some advice about my hot water heater. Had good attention to detail - picked up after himself, and even wiped down the brand new toilet to make it gleam after installation. I would highly recommend them to anyone looking for a plumber in the future. I plan to use them again for future calls.

They were responsive, courteous and punctual.

They were quick and fast, both in setting something up, giving an estimate, and then performing the work.

They're very good. They're reliable, knowledgeable and punctual. There have been no issues. They're not cheap. They charge 100 and something for air conditioning and 100 and something for the furnace.

Petcosky and sons came to check all of my heating needs and make sure the furnace was hooked up correctly. After an extremely rotten experience with Auchinachie. Petcosky gave me piece of mind the owner Mike Petcosky came to my home and didnt charge me , and he also had a technician who came in another vehicle ! Petcosky showed me They care for their customer and safety of you and your home.. That's a company I respect !

Removed 4' section of straight gas pipe. Reinstalled with new T fitting and shut off valve to new gas fireplace. Very cramped space to work in. In & out in 2 hours. Very careful to clean up. Ensured I knew what was accomplished.

The workers were thorough, friendly and cleand up after themselves. I definitely will use them again.

The dryer vent had come loose and the air was coming back into the house. He had to move the washer out of the way to get at the dryer and then work on the outside of the house where the vent came out. He was quick and very efficient and checked everything out before he left. The response time was very quick. We called late yesterday afternoon and he came out early this morning to fix it. We were very pleased with the response time and cost..

They stabilized the plumbing after some washer pipes burst and then came back to repair the damage and replace some shut off valves. The plumber was experienced, very capable, professional, courteous and neat. Everything Petcosky does is done well. | |In fact, I will call them again this week to have them work on my kitchen faucet.

They were just out of this world! They were wonderful. It was super hot out and nobody complained. They went above and beyond. They accomodated us; they worked dilligently to make sure we were happy and satisfied. They were professional and honest. I would recommend them to anyone!

I called Petcosky & Sons Plumbing Heating & A/C Inc on a weekend and they charged extra for that but they were very upfront about that. They came, they did very good work, they were familiar with my type of heating system, and had a number of years of experience. They seem to be very customer service oriented in that respect. Their price was not unreasonable at all. When I described what was going on to the serviceman he knew where to look and diagnosed the issue immediately. I would definitely go back to Petcosky & Sons Plumbing Heating & A/C Inc.

They come when they say they will, nothing unusual happened. They were a bit over market price. They sort of left things as they were.