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HANK'S APPLIANCE SVC

Appliance Repair, Drywall, Appliance Sales and Installation

Reviews

5.027 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 27 reviews

Holly M.
11/2017
5.0
appliance repair
  + -1 more
Hank is honest, and tries to save customers money.
Description of Work: Washing machine repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul S.
11/2017
5.0
appliance repair
  + -1 more
Service was fast, professional and cost effective.
Description of Work: Repair to refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Don T.
08/2017
5.0
appliance repair
  + -1 more
Very professional and prompt with diagnosis and repair.
Description of Work: Control board on refrigerator was bad and was replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

scott O.
01/2017
5.0
appliance repair
  + -1 more
Hank answered his phone on second ring at 8:30 AM. Very pleasant on the phone. Asked good questions to understand the problem. Said he could come today approx. 11 AM and would call 10 minutes before arrival. He called and was at my home at 10:50, earlier than anticipated. Very Good. Hank was very pleasant, friendly, and very knowledgeable about the job. Work done quickly. Parts in his truck. Cleaned up, loved my Irish Settler. Shared a coffee and some great conversation. Would recommend highly. I will call again if i need appliance repair.
Description of Work: Dryer making baring noise. Also needed a drive belt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Nancy S.
10/2016
5.0
appliance repair
  + -1 more
He was on time. He was pleasant cleaned up after himself.
Description of Work: Repaired my oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Anthony M.
04/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: The electronic (computerized) control panel for our stove was ruined due a mistake by me. Hank's ordered the part and installed quickly once it arrived. The bulk of the cost was for the part; I believe the total service amount for the initial visit and the install visit was 100-150. That is a very fair amount for a 2-visit fix. Hank's is a small, local repair shop and I am very happy with their work. They also worked on the oven in 2011; we had a very slow heating oven and it failed (or near so) shortly after Thanksgiving that year. Hank's was again quick, professional, and top notch. I will look to them for any appliance repair in the future

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

James B.
03/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Hank was very responsive and professional. He placed an ignitor in our stove. |We would definitely call him again for any appliance needs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$153

david S.
02/2016
5.0
appliance repair
  + -1 more
.
Description of Work: I contacted Hank's as they had great reviews in Angie's List. I left Hank a message and he called me back within a half hour. He explained to me that he did not come out my way (about a half hour away) and apologized. I then asked if there was someone that he could recommend. His recommendation of Swacktek turned out to be perfect. I will eventually add a review for them. So, as for Hank, I appreciated his prompt and honest response, as well as his excellent recommendation.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

$250

Dave C.
05/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melissa A.
04/2015
5.0
appliance repair
  + -1 more
Hank came within hours of our initial call. He easily identified the problem and fixed it immediately. Parts were $150, labor was $100. I would definitely use his services again in the future for appliance repair.
Description of Work: Repaired our refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Clifford B.
03/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Problem was lowered gas stove top flames. Hank cleaned and tested each one, now they are like new. My wife is very happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$81

P R.
12/2014
5.0
appliance repair
  + -1 more
Very good
Description of Work: Dryer repair. Replaced wheels and belts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

Molly R.
12/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced many parts in our dryer and insured it will be safe and reliable in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Susan M.
11/2014
5.0
appliance repair
  + -1 more
Hank was fast, knowledgeable and friendly. Would definitely call again.
Description of Work: Repaired a washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Reginald S.
10/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$81

David W.
09/2014
5.0
appliance repair
  + -1 more
It went very well. I got to clean out the fridge and watch Hank do his magic. He's a nice man and very knowledgable. He had to leave and buy the part and even doing that he was finished in about two hours. It wasn't an easy job as we have a side-by-side fridge and it's harder to work on. His bill was very reasonable.
Description of Work: He had to replace the heating element for the auto defrost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Giovanna V.
08/2014
5.0
appliance repair
  + -1 more
Each time I have called Hank and left a message, he calls me back as soon as he can. He often can come over the same day or early the next day He is familiar with all models and appliances and often has spare parts with him so it often takes no time to fix what's broken. He does not fix heating/furnace systems but he can often recommend someone. He is incredibly knowledgeable, friendly, and has fair prices.
Description of Work: I used Hank's service three times in the past few years: once to fix the oven (needed a new ignitor switch), once to fix the dryer (needed a new belt), and another to fix the washer (would not drain).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sandra K.
04/2014
5.0
appliance repair
  + -1 more
My dryer was making an odd clicking noise that sounded electrical to me. Hank came promptly, tested the dryer with towels in it, and heard the same sound. After taking the dryer apart, he determined it was not electrical and suggested what it could be, as this sound was not common to him. He cleaned the machine, oiled the parts believed to be the culprit, and checked the ducts inside and outside. He tested the dryer again with towels, and the sound was gone. So far I have done three loads and the machine is working fine. Hank was forthcoming with what I needed to know, respected my concerns, solved the problem, and left having cleaned up from his work. I am glad I can safely use my dryer.
Description of Work: Hank repaired my dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Julia C.
01/2014
5.0
appliance repair
  + -1 more
Hank is a very efficient and friendly person. He came by to see why the range was not working. Found the circuit boards needed to be replaced and would return when he had the boards. Very soon after Hank returned on time, fixed the problem and gave us a very reasonable bill. At no charge, we had a very interesting conversation as well. You can not get better than that.
Description of Work: Replaced circuit boards in electric range.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Melinda M.
12/2013
5.0
drywall
  + -1 more
We have a older model stackable washer/dryer. To do the repair work, Hank had to do alot of dis- assembly work and then put it back together. He spent quite a bit of time there and did not significantly increase the price based on all of the unexpected extra work. He did a great job and will now be our go to 'appliance repair' person.
Description of Work: Dryer repair-

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

J Louis P.
08/2013
5.0
appliance repair
  + -1 more
Great! As sadly the long term one completely retired and the others were in general a discouraging ,ingnorant, expensive, dis-interested lot. Hank did his best to eliminate phone tag, came on time, cleaned up behind the washer, replaced a large part, confirmed that the diagnosis and treatment suggested for an appliance at work was total nonsense. Thank Angie as our few acquaintaces could not suggest anyone. Now we have a great appliance repair person and probably will drop the service contract on 2 items that was taken out in desperation!
Description of Work: Replace faulty, leaking water supply assembly of washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Don T.
07/2013
5.0
appliance repair
  + -1 more
We played phone tag for about a week due to both our busy schedules, however, once we hooked up, Hank was at my house on time the next day and in about an hour my machine was back running like new. He had the agitator dogs with him on the truck and he replaced the part in a very short period of time. Best call I've made using Angie's list!
Description of Work: Fixed agitator on the clothes washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Chris R.
02/2013
5.0
appliance repair
  + -1 more
Hank analyzed the situation over the phone, scheduled a visit, showed up right on time and conducted the repairs professionally. We had considered tossing the dryer. Glad we called Hank. A+.
Description of Work: Hank's Appliance Service repaired our 9 year old dryer successfully.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Michael S.
06/2012
5.0
appliance repair
  + -1 more
He is a very nice guy. He wasn't here very long, but he did a good job.
Description of Work: We had a guy from Hank's Appliance SVC repair our washing machine three days ago. We have used them multiple times.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lisa P.
02/2012
5.0
appliance repair
  + -1 more
He sold me because he was so honest. He told me I had a corroded ground. He took off the panel and it sure was corroded. He sanded it down and put it back on and I was back in business. He was very knowledgeable and reasonably priced. He was honest and well spoken.
Description of Work: I had my dryer repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35
    • 1(current)
    • 2

Contact information

ROUTE 26, Vestal, NY 13850


Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Drywall,
Appliance Sales and Installation

FAQ

HANK'S APPLIANCE SVC is currently rated 5 overall out of 5.
No, HANK'S APPLIANCE SVC does not offer free project estimates.
No, HANK'S APPLIANCE SVC does not offer eco-friendly accreditations.
No, HANK'S APPLIANCE SVC does not offer a senior discount.
No, HANK'S APPLIANCE SVC does not offer emergency services.
No, HANK'S APPLIANCE SVC does not offer warranties.

Contact information

ROUTE 26, Vestal, NY 13850