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Cook's Plumbing & Heating LLC

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

We offer free estimates on new heating or air conditioning installations and most plumbing repairs. Cook's is fully insured and will accept Visa/Mastercard or Discover.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Residential plumbing, heating and air conditioning, faucets, sinks & toilets, tankless water heaters, water softeners, gas piping, drain piping, sump pumps/water powered sump pumps, standard water heaters, general plumbing repairs, hot water boilers, forced air furnaces, humidifiers, central air systems, thermostats & air filters.

Services we don't offer

NA

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

5.019 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-19 of 19 reviews

Jeffery G.
02/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
My furnace would not restart without a reset after each cycle. I called Cook's on a late Saturday afternoon. Tim said he would be there within the hour and quoted me a very reasonable price for a weekend service call. He was there in a half hour, evaluated and resolved the problem quickly. While he had the furnace open, he also cleaned all the dust and dirt that had accumulated inside. He did a very thorough job and ended up charging me less than the price he quoted. I will call Cook's for all future plumbing and heating needs, and would highly recommend them.
Description of Work: Serviced furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Charles H.
05/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Installed a water line for the ice maker and water dispenser on the new refrigerator. There were some complications but all were resolved satisfactorily. Took longer than expected though but he did some extra work on the refrigerator fixing some leaking fittings which was appreciated.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Charles H.
07/2014
5.0
drain cleaning, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Serviced whole house air conditioning and made several return calls at no charge.System is quite old and works only marginally, but he did the best he could under the circumstances.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

John Z.
06/2014
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
This was the second time I've used Cook's. This time, it was just to do the annual cleaning on two steam boilers. With my work schedule, I needed them to be flexible on an appointment date/time ... and they were. Prompt to arrive ... did the job quickly and at a very reasonable price. My first contact with Cook's was when we woke up to no hot water on July 5th, 2013. It was a Friday after a Thursday holiday, and I wasn't sure who would be working since taking the day off made for a nice long weekend. Called Sears (who had installed it originally) and they said they'd try to have someone to my house by 5pm. I looked in the Yellow Pages and found Cook's Plumbing. I called. He was at my house in 45 minutes. I guess I expected to have to replace the hot water tank, but he took the burner apart, cleaned it all up, put it back together and I had water heating within 30 minutes. Total charge was less than I'd have paid for the service call ALONE had I allowed Sears to come. Needless to say, I canceled with Sears. I will definitely use Cook's Plumbing again.
Description of Work: Cleaned steam boilers (2) in preparation for the winter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Julia C.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
During the previous freeze Tim came to see why only our kitchen sink pipes froze. We found that for some reason the lines ran against a outside wall that had no insulated. Plans were made to run new lines in the spring. Then we got this freeze period and it became important to do the job now. Tim and his assistant arrived on time. Replaced the pipes in question and removed other useless pipes. While Tim was doing this our outdoor pipe burst and he replaced that as well. Tim is efficient and more than reasonable is his pricing. We are relieved to find a reliable plumber and will most certainly use his services again.
Description of Work: Defrost pipes and ran new lines from cold and hot water to kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

susan K.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
I called Tim this morning after having continual problems with the furnace not starting properly. He was very prompt in returning my call and got me scheduled right in. He is very professional and courteous and explained all that he was going to do. He tested everything before he left and I feel very confident in his work; which is very important. He will definitely be my go to guy with all my future plumbing and heating issues.
Description of Work: replaced pilot assembly, checked ground and removed old metal damper.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Sarah D.
05/2013
5.0
gas leak repair, water heater repair
  + 0 more
We noticed our hot water heater leaking on a Friday evening. The owner responded to my call that evening, gave me a quote over the phone and arranged to perform the repairs that Monday. He explained all the work he was doing to me. I found him to be reliable, professional, trustworthy and he honored his phone quote.
Description of Work: He installed a new hot water heater and fixed some pipes in the basement that were leaking gas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$735

Response from Cook's Plumbing & Heating LLC
(removed member name), Thank you for your kind response and I am happy to have had the opportunity to work for you! Tim

FRANK G.
04/2013
5.0
plumbing
  + -1 more
Excellent job by Tim Cook. Faucets operate like brand new. Tim arrived with the right parts. Installed them quickly with no problems. Very professional and clean job. The price was very reasonable. Thanks Tim !!
Description of Work: We had a leaking bathroon sink faucet needing repair. Had 2 other bathroom sink faucets which needed wearable parts replacement before they started leaking also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Cook's Plumbing & Heating LLC
(removed member name), Thank you for posting your comments about my company on Angies List. I am glad you chose me to do the repairs you have needed in your condo. Tim

Peter L.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
Service was performed well and as expected. I received a full report after the job with recommendations for ways I can preserve my heating equipment. I was also informed about a previously undetected water heater leak.
Description of Work: I had my gas hot air furnaces cleaned and checked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jeff C.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
I had furnace replaced and central air added. I'm very happy with their work and will hire them again.
Description of Work: Excellent work!
Rating CategoryRating out of 5
Yes, I recommend this pro
$7,500

Cesar R.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
Tim is a very curteous and diligent worker. Was always on time and did exactly what he said would be done.
Description of Work: Furnished and installed two Mitsubishi ductless a/c units. Main one in living room and a secondary unit in master bedroom. Came up with an innovative method of plumbing the coolant lines so as to use a single condensing unit to run both heat pumps. This allowed us to keep costs to a minimum and supplied both cooling and heating to most of the house on a reasonable cost basis. Job was completed in a day and a half.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,790

Response from Cook's Plumbing & Heating LLC
Thank you fo your kind response. I am glad you are happy with the Mitsubishi system and the plumbing repair. Have a great new year! Tim

Cesar R.
12/2012
5.0
drain cleaning
  + -1 more
Excellent job. Done quickly with good quality material and a minimum of labor time and cost. Very professional and curteous.
Description of Work: Replaced clogged galvanized pipes with PVC ones. All bathroom pipes draining into main stack.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$191

James S.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
They are top notch all they way. He is honest, hardworking, and very trustworthy.
Description of Work: Routine yearly maintance on my furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cook's Plumbing & Heating LLC
I thank you for all your positive feedback and value you as one of my best customers. I hope your winter in Florida was nice. Thank You. Tim

Claire H.
04/2012
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
For every project we have used Cooks Plumbing and Heating, Tim Cook has been punctual, professional and reasonable. We would recommend him for any plumbing or heating job, and would call him first for any future issue.
Description of Work: Tim Cook is an outstanding plumber and HVAC installer. We have used Cook's Plumbing and Heating for a number of projects, big and small, including installation of a new gas furnace, tankless water heater, pipe replacement and, most recently, minor repair of shower fixtures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from Cook's Plumbing & Heating LLC
Member, Thank You very much for the feedback on this website. I have valued your business through the years and hope to see you again (even though you would probably prefer not to, just kidding). Tim Cook

Jeff C.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
I was very happy with the service and the price. The installation and cleanup was done on time. Tim Cook is very pleasant and easy to work with. We did have one problem with the A/C about a year later and Tim fixed it the same day I called. I'll most definitely use Cook's for any future A/C and plumbing needs.
Description of Work: I had my old furnace replaced with a high efficiency furnace and added central air. Also, a programmable thermostat was installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Cesar R.
11/2011
5.0
water heater repair
  + -1 more
I called on Thursday during the day and Tim returned my call that evening and came the next morming to do work. Very efficient and personable gentleman. He did all that he quoted and added a small repair for a nominal charge. Very impressed with his professionalism and preparedness. I would reccomend him for any plumbing and heating service.
Description of Work: Replaced old 40 gallon water heater with new unit and replaced faulty cut-off valve at same time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

James S.
07/2011
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
It was a very difficult job for Tim. He had to go through the garage wall and basement and install all new pipes, shut off valves and drains before he could remove the old sink and install the new one. It took hin and an assistant all day to do the job and he came back the next day to finsh some touch ups. For all the work he did, the price was very, very reasonable and the finished product is beautiful. The pipes were on the verge of leaking, so we are very glad we had the work done. Tim is as honest as they come and an excellent plumber.
Description of Work: Installed a new sink, faucet and pipes in a small bathroom. We supplied the sink and faucet and he supplied all the labor and new pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

James S.
04/2011
5.0
drain cleaning, plumbing
  + 0 more
Tim Cook is excellent, honest and a craftsman. We go to him for all our plumbing and heating needs.
Description of Work: Supplied and Installed a new kitchen faucet and shut off valves. The faucet is top quality and just what we wanted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

James S.
09/2010
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Tim is excellent...very honest and professional and we are very happy with our heater and furnace...Tim completes the work on time, his costs are very reasonable and he stands by his work. I have recommended him to a number of my neighbors and friends.
Description of Work: Installed a new hot water heater and a new high efficiency gas furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

    Contact information

    1325 Glenwood Rd, Vestal, NY 13850

    cooksplumbingandheating.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Plumbing,
    Water Heaters,
    Drain Cleaning,
    Natural Gas Lines,
    Drain Pipe Installation,
    Water Filtration and Softening

    FAQ

    Cook's Plumbing & Heating LLC is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Cook's Plumbing & Heating LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Cook's Plumbing & Heating LLC does not offer free project estimates.
    Yes, Cook's Plumbing & Heating LLC offers eco-friendly accreditations.
    No, Cook's Plumbing & Heating LLC does not offer a senior discount.
    Yes, Cook's Plumbing & Heating LLC offers emergency services.
    No, Cook's Plumbing & Heating LLC does not offer warranties.
    Cook's Plumbing & Heating LLC offers the following services: Residential plumbing, heating and air conditioning, faucets, sinks & toilets, tankless water heaters, water softeners, gas piping, drain piping, sump pumps/water powered sump pumps, standard water heaters, general plumbing repairs, hot water boilers, forced air furnaces, humidifiers, central air systems, thermostats & air filters.
    NA

    Contact information

    1325 Glenwood Rd, Vestal, NY 13850

    cooksplumbingandheating.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed