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Rfc Inc Contracting

Plumbing, Drain Cleaning, Handyman Services,

About us

RFC Contracting Inc., owned by Bob Catrombone, is a leading Plumbing & Construction Contractor serving Central New York for many years. Our qualified licensed professionals have over 35 years experience in the industry and take great pride in providing the community we love with the best possible services at affordable prices. We will do the job right the first time and always pay close attention to every detail. Plus, we only use quality materials. RFC Contracting also uses the best and latest technology to aid in our work including our newest Camera Machine, which saves time in diagnosing problems. Additional e-mail - rfccontracting1@yahoo.com. Additional DBA - RFC Contracting.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

General Contractor, Remodeling, Carpentry, Plumbing, Drain Cleaning, Pumps and Well Work, Water Heaters, Water Softeners, Home Inspection, Heating

Services we don't offer

NA

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.742 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
12%
3
2%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.3
professionalism
4.8
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 42 reviews

jan H.
02/2022
1.0
electrician, home remodeling
  + 0 more
Estimate was 5 times more expensive than the plumber I ended up hiring
Description of Work: Tear down old kitchen counters, disconnect kitchen sink plumbing. Install new sink and faucet.

Rating CategoryRating out of 5
value
1.0


Roger F.
07/2017
5.0
plumbing
  + -1 more
He came quickly, he was prompt. He returned phone calls and he did a good job. He was efficient. It was a reasonable cost. Nobody ever likes the price. He wasn’t too awful on price.
Description of Work: This was for plumbing work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Elizabeth B.
12/2016
5.0
plumbing
  + -1 more
It went great. #1, they came out and performed the work on a day when it was absolutely frigid outside and there was a travel advisory. But they did everything I asked and made sure all work was done to my specifications. Due to a new style of kitchen faucet I picked out, they had to move the deck approximately a half inch forward on the sink. They were apologetic and said they'd change it if need be, but that was completely due to the choice that I made in purchasing the new style of faucet. I was relieved they found a way to install it, and it looks great! Everything was done perfectly.
Description of Work: Needed two faucets installed (kitchen and bathroom sinks) and an extension put on to the water line to my refrigerator. This involved drilling a hole through a cabinet and wall so that the line could reach the refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Elizabeth B.
12/2016
5.0
plumbing
  + -1 more
I have been living with a hot water slab leak for over two years, turning the cold water intake off at the hot water tank when the hot water was not in use. My delay in getting it repaired was due to budget constraints, but it was also due to lack of responsiveness and interest from the handful of other area plumbers I had out to give me advice. It seemed that the first thing anyone wanted to do was dig up the slab to attempt to find and then patch the leak (no way!!) or run the pipes through the attic where they'd undoubtedly freeze. When I discovered the drain line running into the slab from the washing machine was also broken, I knew that it was time to bite the bullet and get something done. I looked on Angie's List and found RFC Contracting had positive reviews, so I decided to give them a call hoping to find a more creative solution. Bob came out the next day to have a look, told me what he thought could be done, had an estimate to me by that evening, and the work was done within a few weeks to my specifications. (It would have been done sooner if my schedule and pocketbook had permitted. On a side note, before I was ready for them to start the big job, they came out to replace a faulty drain pipe running from the bathtub---this cost me $250 and was worth every penny. That had been leaking too unbeknownst to me.) The day that they started rerouting the lines, Bob and Art and Kris each separately called me on the phone at work to keep me updated on the status and to relate their exact plans. It took two days for them to get the work completed. In the end, the hot water lines had been rerouted to the kitchen sink, bathtub, and bathroom sink; this was done by running PEX pipes flush to the ceiling, through walls, and even around one doorway. This was accomplished with very minimal drilling through the drywall. The drain line in the kitchen/laundry room was replaced with PVC pipe and rerouted through a nearby external wall to the sewer line in my back yard. (Genius!) All of the work was done neatly and at a fair price---all involved were polite and prompt and professional from start to finish. Needless to say, I am very pleased, and I would not think of hiring another plumber for any job big or small after my experience with RFC Contracting. Major kudos.
Description of Work: Reroute hot water lines overhead to bypass broken hot water lines under slab in ranch home. Reroute washing machine/kitchen sink drain line to back main sewer line outside of house to bypass broken drain line under slab.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Laraine E.
10/2016
5.0
plumbing
  + -1 more
It went great. They were professional, courteous, diligent, knowledgable informative and very resourceful. The plumbing was installed around 1920 and they did a great thorough job with it.
Description of Work: Removed and replaced leaking pipe connected to cast iron pipe. Fixed several leaks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

Gary L.
02/2016
5.0
plumbing
  + -1 more
I used the scheduling option on the Angie's List website and received a call to confirm a time within a couple hours. Work was done quickly and most importantly, the issue was resolved. (He removed the water filter that ran from our well to our water softener. The water was so hard, it gunked up the filter, reducing the amount of water that could pass through.) I also asked about replacing the water softener but he said he didn't do those and gave me the name of another company who does. I appreciated the honest answer. I will definitely be using RFC for any future plumbing issues.
Description of Work: restored lost water pressure

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Diana R.
11/2015
4.0
plumbing
  + -1 more
Was very surprised at how fast he answered my phone call, came to the house, gave us an estimate, and said he could get the work done the same day. His attitude wasn't always the most professional but as long as he got the job done well that's what mattered most to me.
Description of Work: Changed gas pipelines

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Dorothy N.
05/2015
4.0
plumbing
  + -1 more
I have always been satisfied when hiring RTC contracting to do a plumbing job. Address provided is not the actual address where the service was performed, as I choose not to disclose this information.
Description of Work: Repaired water pipes in a rental property

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Christopher B.
03/2015
5.0
plumbing
  + -1 more
The plumber showed up early which was nice. Free consultation and explaination on what would be expected and estimate of cost. Basically what I wanted to isolate was a leak i been experiencing in a downstairs bathroom whenever upstairs bathtub was run. He assured me that the tub needed chalking and that doing so would most likely fix my problem. He did make me aware of the trap being installed incorrectly causing water to slowly drain from the tub and said its not causing problems now but may cause problems and need to be snaked in the future. He recommended replacing it correctly. I agreed to have him perform his recommendation and he was here the next day. It took him 1 and a half hours to do the job but he had very little room with which to work and had to cut galvanized pipe so i thought that was reasonable. He recommended a product to clean hard water stains on my bathroom wall. All in all I was pleased though I found it to be pricey. The work performed though was neat and conviently performed. I would use again and recommend to a friend.
Description of Work: Sealed around shower handles rims and spout with chalk. Cut out galvanized pipe and trap that was installed incorrectly by previous owner and installed a new trap with piping correctly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Lloyd S.
12/2014
5.0
drain cleaning, plumbing
  + 0 more
Did a very impressive job, Will use them again,for sure.
Description of Work: rEPAIR DRAIN LINE LEAK,CLEARED PLUG DRAIN BLOCKAGE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180.99

Response from Rfc Inc Contracting
Thank you for your response. Glad we could help. Have a great holiday. Thank you Rfc Contracting

James D.
10/2014
5.0
plumbing
  + -1 more
I was very pleased with their work and clean up.
Description of Work: unblocked my main drain pipe leading out of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Teresa L.
08/2014
5.0
plumbing
  + -1 more
Great service. Would definitely use again.
Description of Work: Removed water line for refrigerator and repaired leak in basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Pamela W C.
05/2014
5.0
plumbing
  + -1 more
.The men were very prompt with replacing the first toilet, but had an emergency arise elsewhere, so there was a slight delay in installing the second (they did call and apologize for the delay). After they installed the first toilet in the downstairs bathroom, I asked if they would change the plan for the upstairs and install a higher toilet, as I have arthritic knees. They did so, with no complaint. I had been afraid that replacing old, much higher toilets would perhaps be a problem with changing pipes and could cause leaks. They assured me that there would be no problem, and to date, there has been none. They did their best to limit dust from the project and were fairly successful. The only issue I have had is that the downstairs toilet flushes sluggishly, but there is a problem with water pressure in that bathroom. I would certainly use RFC again.
Description of Work: Replaced 2 old toilets and replaced some pipe in the cellar.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Laura A.
05/2014
5.0
drain pipe
  + -1 more
They were fine. He gave us a couple of recommendations where he said they could try clearing it out but there’s no guarantee that it won’t clog up the way that it did before. He was pretty straightforward about. He didn’t try to sell us something that we didn’t need or want. He was very professional. He always had other people here doing work. He asked on the phone about non-work related issues. His boss came by while he was here to see how things were doing so we were impressed by that. He paid attention to what was going on and what people were doing. He was always very professional and stayed on top the entire time he was here. He didn’t try to get more money. We were referred to this company and we were happy with the service we got. The price was fair and I don't think we got overcharged. He explained everything that he was doing while he was doing it. I don’t know how long they’ve been in business but they seem to be expanding because I see their vehicles around more and more so they must be doing well.
Description of Work: Rfc Inc. Contracting came out to replace a section of our drain pipe.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ruth-Ann R.
04/2014
5.0
handyman service
  + -1 more
Great job. These guys went above and beyond to remove a huge garage/shed that was ready to collapse. They were on time and the price was good. The area was cleaned up and it looks like the garage never was there. Very pleased. P.S. Neighbors have thanked is for removing the eyesore. :)
Description of Work: We needed a contractor to remove a garage size shed that had a dead tree inside of it. Needed all of it to be taken to the City dump and area cleaned if debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matthew M.
01/2014
5.0
drain cleaning, plumbing
  + 0 more
After insurance gave me the go ahead, I called a plumber. I had never used a plumber before and picked this company blindly out of the Yellow Pages. The receptionist who answered the phone was very nice, and booked the appointment. The day of the appointment the owner called and said he was backed up but had not forgotten me. He said it might be the next morning due to all the frozen pipes. I stated I had been without water going on three days. Within a half hour one of his plumbers called and told me he was on the way. The plumber explained what he was going to do, what materials he was going to use and why. He was quick, efficient and cleaned up after his job. He did a little extra while he was there. Although no plumber is never cheap, the cost was less than I was expecting and what the insurance company allowed. I am planning on using them in the future for some other plumbing problems I have
Description of Work: Had frozen pipes that burst and flooded kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Debra S.
09/2013
5.0
plumbing, water heater repair
  + 0 more
When I discovered I had a problem and water damage from my hot water heater upon returning from vacation, I called and they had someone out to take a look in about an hour. When it was apparent the hot water heater was gone, the team on site made phone calls to get another hot water heater and had it delivered to my home almost immediately and then hooked it up. They explained what happened and helped me provide the details to my insurance company. They were very helpful and patient as I was a little upset at the damage to my basement. The response and professionalism was great.
Description of Work: Evaluated Hot Water Heater that was not working and water leaking. Removed and Replaced the hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Susan M.
06/2013
5.0
plumbing, sewer cleaning
  + 0 more
They came promptly after being called. Very professional on the phone and when they arrived. They power sprayed out the pipes that rune under the cellar floor as well as from the house to the road. They cleaned up well when they were done and told me to call if I had any further problems.
Description of Work: Cleaned out our sewer pipes due to backup.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Response from Rfc Inc Contracting
Thank you for the positive response on our drain cleaning services. Glad to have you as a customer.

Steven B.
03/2013
5.0
drain cleaning, plumbing
  + 0 more
This went very well. Would definitely use them again.
Description of Work: We had a massively clogged drain that occurred on a Saturday morning. RFC came within an hour and unclogged the drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Rfc Inc Contracting
Thank you for the positive feedback,glad we could help resolve your problems.

Pamela W C.
01/2013
5.0
plumbing
  + -1 more
I had arranged with the RFC scheduler, that someone would come to my home between noon and 4 PM. At 4 PM, the man called to say that they had been tied up with another job and asked whether I wanted someone to come that evening or to wait until the next day. I said that all I currently wanted was information, which wouldn't take long,so he sent a young man. The man checked the problems with the toilet and told me that, since it was an old toilet (1930s), it would be difficult to get parts and that I should check on the internet to see if I could procure them from somewhere. He also told me that replacing the toilet would be quite a project, as to remove it would involve cutting into the ceiling below, because the toilet would've been attached to a wooden platform and sealed with lead, which would have to be removed. There might also be issues with pipe connections, as new toilets are smaller than the old ones. I told him I would see what I could determine re parts, and would re-contact RFC, when I have information/parts. I have contacted Koehler, who want me to send pictures to them of the toilet, which I will now do. I was not charged for the visit, and the young man was very pleasant and knowledgeable. I will contact them again, as I was pleased with the information.
Description of Work: I had questions on a broken toilet - whether to repair or replace.
Rating CategoryRating out of 5
Yes, I recommend this pro

Tammy F.
10/2012
3.0
handyman service
  + -1 more
I contracted with them and they sub contracted a sheet rock company. The sub contractor got sick and I'm still waiting for the sheet rock to be finished. The work has been fine it's just been delayed. He is very professional. I just want him to come out and finish the job.
Description of Work: We hired them for a remodeling job.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0

Yes, I recommend this pro

Linda W.
10/2012
5.0
plumbing
  + -1 more
Overall, things went well. Although the work and price doubled, if you saw how old the pipes were you would have agreed that they all needed to be replaced....If I did not do it then, then I would have had to call them back in the future and ripped everything up again. Would I call them again? Definately.
Description of Work: My call was prompted by a drip in the basement from the main plumbing stack. I knew this would be trouble based upon the age of the pipes....I call RFC plumbing and they responded immediately taking a look and estimating $1,000 for replacement of the old iron pipes up to the ceiling of the basement...there were a number of joints whose seals were deteriorating. Well, because of the age of the pipes (this is always a problem with old plumbing), all did not go well and the pipes had to be replaced from the entry into the basement (luckily the sewer main was not embedded in concrete) and up through the two story house to the upstairs bathroom all the way to the tub and toilet. Given the age and frail nature of the pipes, the newly estimated cost of $2,000 was not unreasonable. This included repairing the bathroom floor (its nice to know that this plumber has skilled carpenters to repair any damage done while fixing the pipes). Robert's was always pleasant and polite even when things went south and his workers were professional and polite also. They cleaned up and the repairs made to the floor that was torn up were better than when he started (and the toilet leak was fixed in the process). .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Al B.
08/2012
5.0
electrician, handyman service, plumbing
  + 1 more
The whole experience was very pleasant. Bob is very professional and easy to get along with. He is very responsive, in person and with returning our phone calls. He personally came out to look at the work and gave us a competitive estimate. Even though we added more work on to the initial project, he and his crew were very agreeable to extending the time. All of the work was done with very high quality. I especiaally like the fact that he came out to look at the projects and give an estimate, rather than (like the other contractors i spoke to ), giving a ballpark estimate over the phone.
Description of Work: We had several moderate plumbing repairs done in both bathrooms and in the basement. Beyond that, we added new toilets, sinks, vanities, and cabinets. Bob suggested we run another water line out to the backyard, and we did. There was some drywall patching in the kitchen ceiling and both bathrooms. When we found a leak still in the basement, his crew returned within 2 days and repaired it free of charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Elfreda S.
08/2012
5.0
plumbing, siding
  + 0 more
Once the work was started, it was a smooth transition to the completion of the work. RFC is reliable and prompt.
Description of Work: Replacing some siding and installing stone facing. Also plumbing-replacing connections to washer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

Christina A.
04/2012
5.0
drain cleaning, plumbing
  + 0 more
I needed to remove the very old fixtures from my upstairs bathroom. The toilet was constantly running and needed to be replaced. The sink was cracked and the tub needed to be replaced. Scheduled an appointment with Robert for an estimate. He was very prompt and his price was fair. He and his team showed up when they said, they covered areas of my house so it wouldn't get dirty and did the job fast and efficient. The final invoice was just a bit higher than estimate and that was only because there was another issue that had to be addressed and resulted in more work. Again, the price of that was more than fair. I would definitely hire them again. In fact, I already have! I'm having them remove an old kitchen sink with one drain and replace it with a three-section stainless steel with 2 drains and a garbage disposal.
Description of Work: Had hired RFC to do plumbing work in my upstairs bathroom. Replace toilet, tub and vanity.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000
    • 1(current)
    • 2

Contact information

1040 Whitesbero Street, Utica, NY 13502

www.rfcplumbercontractor.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Handyman Services,
Electrical,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Water Heaters,
Siding

FAQ

Rfc Inc Contracting is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Rfc Inc Contracting accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Rfc Inc Contracting offers free project estimates.
Yes, Rfc Inc Contracting offers eco-friendly accreditations.
No, Rfc Inc Contracting does not offer a senior discount.
Yes, Rfc Inc Contracting offers emergency services.
No, Rfc Inc Contracting does not offer warranties.
Rfc Inc Contracting offers the following services: General Contractor, Remodeling, Carpentry, Plumbing, Drain Cleaning, Pumps and Well Work, Water Heaters, Water Softeners, Home Inspection, Heating
NA

Contact information

1040 Whitesbero Street, Utica, NY 13502

www.rfcplumbercontractor.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM