Arcuri's Heating & Air Conditioning Inc

Don’t think I’ve ever been talked to by a salesperson like that before, except once when I was trying to buy a brand new car. I proceeded to leave that dealership and go buy a car from another. And I’ll be doing the same here. Didn’t even get a chance to discuss their product or options because he was basically trying to talk me out of going with them, not even sure why he called me back because he obviously wasn’t interested in selling me anything. I don’t know if I sound young on the phone, but he talked to me like I was about 10 years old. I’m extremely knowledgeable about the system we are looking to get put in and also extremely serious about buying a system. And even if we weren’t they should not talk to ANYONE like that because of age or gender or whatever his reason for talking to me like that was. Just plain ignorance. I grew up with three older brothers and none of them ever talked to me like that or any other woman for that matter. Perhaps he needs to take some lessons from them. Shame on him!

Padded costs with fake expenses. We learned after paying $2500 that more established companies charge less than $500 for similar services.

First employee - knowledgeable ad did very good work - except did not check shower faucets. Two faucets in shower - one went cold to hot, other went hot to cold. Called to get it fixed. Second employee came to service boiler and "fix" the faucet. Total time in house 20 minutes. Tried to fix faucet - could not - valve handle was left very loose fitting. He said that it was the best he could do. Complete "cleaning and service boiler" (price quoted $80-100 - billed $187.50) took minutes. Told my spouse "looks good" - no idea if he in fact did anything. First employee came back and fixed the shower faucets. Called to speak to owner concerning boiler service, one call back to me with "call me". Called again - never heard back - over a month. I paid first bill in full - have not paid for boiler service.