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Krossber Brothers Pool & Spa

Pool and Spa Service, Pool Sales Construction and Installation

Reviews

5.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-1 of 1 reviews

Anita R.
06/2014
5.0
pool cleaners
  + -1 more
We had an in-ground pool installed 2 years ago by a large local company. We'd had some schedule mix-ups, and other minor issues, so we contacted Krossber Brothers Pool & Spa to do our opening this spring. We also had some equipment issues with our existing equipment. We scheduled about 2 months in advance for a June 2nd date. We received a call ahead of time confirming our date and time, and Jim and crew arrived right on time. They opened the pool, got everything running and were very professional and efficient. I generally tip the crews from other companies when they've done our openings or closings - but Jim refused a tip! About a week later, our 2 year old pump motor failed (shorted winding). I called the original installers of our pool was told the pump had a warranty of 1 year. "But bring it in and we may be able to fix it for ~$100.00". I stopped in and talked to Jim. He hooked me up immediately with a replacement pump for no charge while we worked out the warranty issue with the manufacturer! Talk about customer service! We had the pool back in operation within a matter of hours. Jim Krossber, Mike Krossber and their staff will go far taking care of people this way.
Description of Work: Jim and crew at Krossber Pool & Spa opened our pool and fixed an equipment issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    5984 State Route 96, Unknown, NY 14425

    http://www.krossberpools.com/

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Pool Sales Construction and Installation

    FAQ

    Krossber Brothers Pool & Spa is currently rated 5 overall out of 5.
    No, Krossber Brothers Pool & Spa does not offer free project estimates.
    No, Krossber Brothers Pool & Spa does not offer eco-friendly accreditations.
    No, Krossber Brothers Pool & Spa does not offer a senior discount.
    No, Krossber Brothers Pool & Spa does not offer emergency services.
    No, Krossber Brothers Pool & Spa does not offer warranties.

    Contact information

    5984 State Route 96, Unknown, NY 14425

    http://www.krossberpools.com/