Krossber Brothers Pool & Spa

We had an in-ground pool installed 2 years ago by a large local company. We'd had some schedule mix-ups, and other minor issues, so we contacted Krossber Brothers Pool & Spa to do our opening this spring. We also had some equipment issues with our existing equipment. We scheduled about 2 months in advance for a June 2nd date. We received a call ahead of time confirming our date and time, and Jim and crew arrived right on time. They opened the pool, got everything running and were very professional and efficient. I generally tip the crews from other companies when they've done our openings or closings - but Jim refused a tip! About a week later, our 2 year old pump motor failed (shorted winding). I called the original installers of our pool was told the pump had a warranty of 1 year. "But bring it in and we may be able to fix it for ~$100.00". I stopped in and talked to Jim. He hooked me up immediately with a replacement pump for no charge while we worked out the warranty issue with the manufacturer! Talk about customer service! We had the pool back in operation within a matter of hours. Jim Krossber, Mike Krossber and their staff will go far taking care of people this way.