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W L PAVING & PLOWING LLC

Concrete Driveways

Reviews

2.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
0%
2
0%
1
67%


Rating CategoryRating out of 5
quality
1.0
value
3.5
professionalism
2.0
responsiveness
1.0
punctuality
2.5
Showing 1-3 of 3 reviews

John M.
04/2016
5.0
concrete driveways
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro

Joseph A.
01/2016
1.0
concrete driveways
  + -1 more
We contracted with Bill Lund (WL Paving and Plowing) to replace and widen our driveway to allow us to fit two cars. While filling the driveway with crush to build the foundation, a family friend happened to come by the house. This friend happens to be a civil engineer. He advised us it was his opinion the crush foundation being built would be insufficient to support the driveway. We discussed this with Mr. Lund. Mr. Lund assured us of his experience and expertise and assured us the driveway would have sufficient support. He assured us he does business with integrity and offered us a 7 year guarantee. Because of the guarantee, we proceeded with the driveway construction through Mr. Lund and WL. After completion of the driveway, we were unable to fit our cars easily. We measured the driveway and realized Mr. Lund had not built the driveway to the contracted width. He did return and fixed the work to provide the agreed upon width. At this time I wrote the mistake off as an honest mistake. Within two years, we started to see depressions in the driveway of abnormal depth. I contacted Mr. Lund to inform him. He agreed to come out to the house. He did not show. I called him again and again he agreed to come by the following week. As I work from home, scheduling was not an issue. He never showed. I was not able to contact him again. For the past 18 months he has not returned my calls. I have spoken with his receptionist on multiple occasions who has assured me he would call me back. He has not done so. I am in the process of filing a claim in small claims court. DO NOT USE THIS MAN OR THIS BUSINESS.
Description of Work: Driveway replacement

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,900

Response from W L PAVING & PLOWING LLC
The customer requested a quote for a driveway addition. I went to his house, measured out the driveway and gave him the quote via a WL Paving & Plowing contract (see attached) on 3/26/10. The customer then agreed to the written quote and the work was subsequently performed in two phases. Phase one consisted of a base coat addition which was performed and completed on 4/29/10. Phase two consisted of a top coat application to the entire driveway, existing plus the new addition. This phase was performed and completed on 6/10/10. The customer stated he was satisfied with the work and paid in full, per the contract, on 6/10/10. I did not hear from the customer thereafter, until October 2015. His complaint states that in performing the initial work he voiced his dissatisfaction with the driveway and that I returned to "fix the work". This statement is false; when I returned a second time it was simply to perform phase two of the project, which was the topcoat and he immediately paid in full the same day the work was completed. At no time did he discuss his dissatisfaction, as he seemed pleased with the driveway and he readily paid without question or complaint. His complaint also states I offered him a 7 year guarantee. Again this is a false statement, as everything our company offers is clearly stated on the standard WL Paving & Plowing Contract which is given to each customer. Please refer to the attached copy of the exact contract given to this customer on the day of his quote, 3/26/10. Everything is explicitly documented and the contract does not have guarantees for any specified length of time, it simply states, as listed "We hereby agree to furnish material and labor, complete in accordance with the above specifications, and in return payment is due upon completion of work." For further details please see attached copy of exact contract.

Elizabeth F.
08/2015
1.0
concrete driveways
  + -1 more
We are extremely dissatisfied with this contractor's work. We contracted with them to replace our driveway with the proper slope so water would run away from our foundation and garage. Their work was obviously not addressing our problem from the start. Our goal was made perfectly clear from the very beginning. They did not slope the driveway to correct the flow of water as was clearly and repeatedly requested. Water is still running towards the house and into the garage. Instead of doing the work correctly to begin with they tried to correct their mistake by gouging a trench in front of the garage. Not only does this look bad, it still doesn't allow the water to drain properly. To correct their inept work, and complete the job they were hired to do, they would have to rip out the driveway and begin again. We questioned the work they were doing throughout the process but they kept insisting that they understood what we needed done and how to do it. They obviously did not know what they were doing. On top of not fixing our water problem, the edges of the driveway started cracking and breaking up within the first year. The contractor refused to correct his shoddy workmanship by repairing the edges.
Description of Work: He was to supposed to replace the existing blacktop driveway and correct the flow of water.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
4.0

$8,900

    Contact information

    525 BABCOCK RD, Tully, NY 13159


    Licensing

    State Contractor License Requirements

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    *Contact business to see additional licenses.


    Service Categories

    Concrete Driveways

    FAQ

    W L PAVING & PLOWING LLC is currently rated 2.3 overall out of 5.
    No, W L PAVING & PLOWING LLC does not offer free project estimates.
    No, W L PAVING & PLOWING LLC does not offer eco-friendly accreditations.
    No, W L PAVING & PLOWING LLC does not offer a senior discount.
    No, W L PAVING & PLOWING LLC does not offer emergency services.
    No, W L PAVING & PLOWING LLC does not offer warranties.

    Contact information

    525 BABCOCK RD, Tully, NY 13159