Description of Work: Contacted about septic problem. He stated that I needed to be "precise" about problem and use "proper" terminology. Having not dealt with a septic problem in the past, especially an older system I guess I did not properly research terminology. Despite being a Chemical Engineer, with a BSChE, MSChe, and an MD, JD; I guess we did not cover septic in school. I was not a Civil Engineer, who we shared a building with and always smelled like sewage. I never expected a patient to be "precise", and describe in exact medical terms about their symptoms, and tried to understand their problem. Maybe had an off day but will not contact again. Do not talk down to a client. I am sure that your education has a PhD in sewage and septic systems, but don't expect everyone to know the terminology about a 40 year old holding tank with an attached "well", that;s why I am calling you. Res Ipsa Loquitor.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Mark R.
07/2017
5.0
septic tank
 + -1 more
Perfect. No unnecessary additional charges
Description of Work: Septic emptying
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cindy S.
04/2017
5.0
excavators, septic tank
 + 0 more
Mr. Northrup was tireless in finding, diagnosing and fixing the problem. Explained everything he was looking for and did. Educated us on the whole system and how it works.
Description of Work: Had septic tank pumped, needed distribution box unclogged of roots and sediment so water could drain into leach field.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
Donna C.
09/2016
5.0
septic tank
 + -1 more
Northrup's returned during the repair phase & we were very pleased with their work as well as their recommended contractor.
Description of Work: We needed our tank serviced, checked & pumped. They discovered a problem, it was explained & we were given recommendations for contractors to resolve the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
terri M.
04/2016
5.0
septic tank
 + -1 more
unknown
Description of Work: Evaluated my septic issue and pumped tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Michael W.
02/2016
5.0
septic tank
 + -1 more
unknown
Description of Work: I was very pleased with the service and professionalism of Northrup. I had a difficult to find septic tank that needed servicing and certification and despite having to come back three times, I was charged nothing extra. They also helped me find an expert needed to find the septic tank. The work was done quickly, I was offered great advice, and the price was more than fair. Northrup is a small business that will get more of my business in the future!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Sean Z.
07/2015
5.0
septic tank
 + -1 more
Dewey is great. Very thorough. Very knowledgable.
Description of Work: Pumped septic
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Janet N.
07/2015
5.0
excavators, septic tank
 + 0 more
unknown
Description of Work: Unfroze a pipe that runs under our driveway to pump the septic across to the field on the other side of yard. Had to locate the problem then find a solution. They tested the pump,electrical connections etc. Price included bringing in heavy equipment to help dig the frozen ground which he cleared with me the night before. Very cost conscious and did a great job! Price is from memory but paid for both contractors Northrop plus machinery to dig
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Anne B.
01/2015
5.0
septic tank
 + -1 more
unknown
Description of Work: Mr. Northrup took my information and set a time to come out. He arrived on time and got right to work, taking a great deal of time to diagnose a complicated problem with my septic system despite a biting cold wind today. The problem will require more work for a permanent fix but he pumped the tank and snaked the system to allow my family use of the bathroom in the meantime. He and his associates provided detailed information on the nature of the problem and gave advice on how to manage with it in the meantime. I would highly recommend Northrup Septic Service to anyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$372
Daniel M.
10/2014
5.0
septic tank
 + -1 more
My husband and I are new to having a septic tank (we've been in our home for a little over a year and aren't highly familiar with the systems yet). I called Northrup Septic to get an estimate/to schedule our tank to be pumped. After speaking with him for a few moments, he HONESTLY advised that we did not need to pump our tank yet (given the tanks history/last pump, amount of people living in our home, etc.). I am so happy to see that there are still honest, reputable service individuals out there! He could have easily taken my money and scheduled the unneeded service. We WILL be calling him when do need our tank serviced - I highly recommend. Honest, highly educated about septic systems, punctual and professional!
Description of Work: Estimate/Professional advice/education
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael N.
07/2014
5.0
septic tank, excavators
 + 0 more
Outstanding, Showed up early, completed fast. no issues! Highly recommended!
Description of Work: Provided labor & equipment to excavate & pump out Septic Tank
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Maureen B.
07/2014
5.0
septic tank
 + -1 more
Awesome! Had a septic overflow and Dewey was there within a hour or so of my call. He temporarily fixed the problem and came back the next day to fix it permanently.
Description of Work: Septic overflow
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Dean A.
07/2014
5.0
septic tank
 + -1 more
Superb job. Timely and professional.
Description of Work: Serviced my septic system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Jerry Alan M.
04/2014
5.0
septic tank
 + -1 more
It could not have been any better. Dewey was able to come right over when I called. He did an excellent job. I wish every experience with a contractor was as satisfying!
Description of Work: Opened and cleaned out overflowing septic tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$313.2
David S.
12/2013
5.0
septic tank
 + -1 more
Excellent service!
Description of Work: Pump septic system; excavate opening
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$264
james S.
10/2013
5.0
septic tank
 + -1 more
unknown
Description of Work: Pumped an old failed septic tank. Excellent work
Rating Category
Rating out of 5
Yes, I recommend this pro
Jo Beth D.
07/2012
5.0
septic tank
 + -1 more
After having called another septic service(see my review of Acme Septic here on Angie's List), I found Mr. Northrup thought the List. He returned my initial call promptly, made the appointment immediately for the following week, etc. While this might seem to be the most basic expectation, given the experience I've had with others in this line of work, his extraordinately polite and professional manner were most welcome and certainly notable. Mr. Northrup is fantastic. Straightforward, competent, punctual professional. He came exactly when he said he would, he did exactly what he said he would do, the yard is put back together. The price was within the range of what I've paid for this service in the past. My highest recommendations--and I will call him again and again.
Description of Work: Basic pumping service to existing septic tank
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Janice A.
09/2011
5.0
septic tank
 + -1 more
Even though it was a Saturday afternoon, he agreed to come to my house and look things over and drain the tank. When he arrived he recognized that the problem was more involved. He did his best to find an alternative to replacing the system. In the end he agreed to empty the tank at my request, and left me with the names of some contractors who he believed were reputable. He put a couple of hours on a late Saturday afternoon into evening diagnosing the problem. He was honest, straightforward and a very nice man. I would recommend him to anyone.
Description of Work: My septic system failed and I called a couple places. Mr. Northrup was the only one to respond in a timely fashion. He did his best to diagnose the problem and present a solution. He dug in a number of places and came to the conclusion that the problem was not the tank but out in the grounds. He covered everything back up to protect my dog and gave me four names of people he felt could do the work I needed performed.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$302
Christine L.
07/2011
5.0
septic tank
 + -1 more
Dewey Northrup is great
Description of Work: He was polite, knowledgeable, and fair. I really liked the way he interacted - answered all my questions; was very down to earth
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$54
MARY N.
05/2011
5.0
septic tank
 + -1 more
Dewey is always a pleasure to work with. (In addition to the work performed this visit, he helped fix a serious problem we had when we first purchased the home a few years back.) His knowledge and professionalism is extremely high. Shows up on time, does work as promised. Highly recommend.
Description of Work: Cleaned out the septic tank. Checked to make sure no current issues or potential future issues.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Septic Systems,
Excavating
FAQ
NORTHRUP SEPTIC SVC is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 5:00 PM
NORTHRUP SEPTIC SVC accepts the following forms of payment: Check,MasterCard,Visa
No, NORTHRUP SEPTIC SVC does not offer eco-friendly accreditations.
No, NORTHRUP SEPTIC SVC does not offer a senior discount.
No, NORTHRUP SEPTIC SVC does not offer emergency services.
No, NORTHRUP SEPTIC SVC does not offer warranties.
NORTHRUP SEPTIC SVC offers the following services: maintaining, pumping, and testing septic systems. Dye tests, water flow and water purity. minor repairs