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Stanley Steemer

Carpet Cleaning, Upholstery Cleaning, Air Duct Cleaning,

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com.

Business highlights

78 years of trusted experience
Emergency Services Offered

Services we offer

Carpet & leather cleaning, water damage restoration, air duct cleaning, hardwood floor refinishing, flooring sales & installation, furniture and tile & grout cleaning.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.6128 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
13%
3
8%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 128 reviews

Gregory R.
04/2018
5.0
carpet cleaners
  + -1 more
Went great. Quick and professional.
Description of Work: Steamed cleaned all rugs in rooms and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Kamran B.
10/2017
5.0
carpet cleaners
  + -1 more
All work done. Some heavy tread areas did not cleanup.
Description of Work: While carpet cleaning and deodorizing.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

David S.
08/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They were very good. I have used them several times.
Description of Work: They cleaned carpets in two rooms and they cleaned a couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah R.
07/2017
5.0
carpet cleaners
  + -1 more
I would tell someone they do excellent work. There were two people that came out. It takes about an hour to complete the work.
Description of Work: We have our floors done by this service provider. We had them to come in do the tile. We have them do our rugs too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynn L.
04/2017
3.0
ceramic tile
  + -1 more
Workers arrived on time. I pointed out the grout areas that were especially dirty. I was given an explanation of the services and price. The tile/grout looks better than it did before the cleaning, but some areas of grout still look "darker" - the areas that I had pointed out as being especially dirty. Areas of dirt left on the tiles I had to clean myself. Walking on the tile after it had dried produced a "crunching" feel under my feet. When I inspected the bottom of my shoes there was a fine white powder the consistency of salt or sugar. I've vacuumed twice and used a Swiffer so hopefully this residue is gone, or I'll have to try wet mopping. Also, cleaning solution was tracked onto my hardwood floors and although the worker used a dry mop to clean up I had to wet mop to get the residue off.
Description of Work: Clean and seal kitchen tile/grout

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
punctuality
5.0

$150

Ed R.
04/2017
5.0
carpet cleaners
  + -1 more
Price was fair. It took half a day, two workers and they were fine.
Description of Work: I usedStanley Steemer at my apartment complex.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$224

Thomas T.
02/2017
5.0
carpet cleaners, upholstery cleaning, air duct cleaning
  + 1 more
Mike and Pablito were on time and very efficient. They did a nice job.
Description of Work: Clean rugs, furniture, dryer duct, heating ducts and tile floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah R.
11/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Rugs look excellent and furniture looks new again. Excellent work and excellent workers!
Description of Work: Had our rugs and furniture cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

William M.
11/2016
5.0
carpet cleaners, ceramic tile
  + 0 more
We booked our appointment online via their website without any issues. There were 2 servicemen who arrived on time and completed the job within the time frame window we were given. I was amazed at how clean our tile/grout looked after they were finished. Price was reasonable.
Description of Work: Cleaning of tile/grout in our kitchen and 2 hallways

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Gail G.
01/2015
5.0
carpet cleaners
  + -1 more
The job went great although the original $99 special offer was not "applicable" -- the cleaning people were punctual, neat, courteous, professional and fast. They particularly focused on and re-treated specific areas of the two carpets for pet stains (there were two Stanley Steemer service people). The $99 special did not cover what they did and I paid quite a bit more, but I felt it was worth it in the end. Only ONE disconcerting problem: After awhile some of the original stains that they cleaned came back up through the carpets .
Description of Work: cleaned, deodorized and protected two carpets, 13 stairs and small hallway

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

kristy S.
11/2014
2.0
carpet cleaners
  + -1 more
The carpets don't look clean nor smell fresh. I have used other carpet cleaners in the past and the deodorizer is in the solution used to clean. They asked after the fact if I wanted deodorizer and I didn't want some perfume sprayed all over the carpet so I said no. The traffic areas didn't look clean at all and I went back with a cloth and was able to create a stripe in the dirty area meaning it is removable. It's the worst job I have ever had
Description of Work: Cleaned the carpet

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$250

Marilyn R.
10/2014
5.0
carpet cleaners
  + -1 more
I received call the morning they were due to come and were very punctual, polite, and professional. My carpet looks and smells amazing.
Description of Work: Cleaned, deodorized, and stain resisted my back-room carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Maura G.
06/2014
5.0
carpet cleaners
  + -1 more
They were great. Called and scheduled and completed all on the same day.
Description of Work: Cleaned carpets on a new home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Linda H.
06/2014
5.0
carpet cleaners
  + -1 more
Oscar and Danny were professional and friendly, got right to work, and the carpets came out better than I expected!
Description of Work: cleaned, deodorized, used protectant on living room, basement and bedrm carpeting

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Diane H.
06/2014
4.0
carpet cleaners
  + -1 more
They seemed rushed and didn't spend as much time cleaning the carpet as I would have expected. Very professional and nice and moved all the furniture but they were in a hurry. Carpets were not too dirty so they came out okay.
Description of Work: Cleaned two rooms of carpet

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Cindy N.
01/2014
3.0
carpet cleaners
  + -1 more
Helped move furniture and went over heavy traffic areas a second time at my request but results were a little disappointing. Also, stairs should have gotten more attention. A little rushed. Very pleasant and arrived on time.
Description of Work: Cleaned 3 rooms of carpets and one flight of stairs.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$260

Nancy D.
12/2013
2.0
carpet cleaners
  + -1 more
They had to come back after the first service as neither the urine smell or the dirt stains came out of the carpet the first time. After the second time the urine smell came out, but the other carpet is still dirty. And both carpets look very worn from the cleaning. My carpet is only one year old. I will never call Stanley steamer again.
Description of Work: Tried to clean carpets in two rooms. One room had urine stain. The other room had dirt stains. Carpet is dark in color.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$99.99

Anina S.
11/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They were very effective and careful. Everything came out really good. They were good. They have all these things that they put underneath your furniture and they were very careful to make sure that things are done properly.
Description of Work: I used the carpet and upholstery cleaning service of Stanley Steemer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

stephen W.
10/2013
5.0
carpet cleaners
  + -1 more
great. Best rug cleaning we have every had.
Description of Work: cleaned all rugs, upstairs and downstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$599

Leonard L.
10/2013
5.0
carpet cleaners, air duct cleaning
  + 0 more
The air ducts were clean well at a reasonable price. I notice the air much cleaner First time it was ever done so hard to compare. The sales person who came over to explain what they do and how it was done was very professional(his name was Clark). I would recommend the service
Description of Work: cleaned my air ducts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$560

Barry W.
05/2013
5.0
carpet cleaners
  + -1 more
Overall satisfied. They do a professional job, move and replace furniture, offer recommendations for additional services where needed but no hard push to buy. Prompt arrival, fair price. I will do business again with Stanley Steemer's local franchise.
Description of Work: Cleaned carpets in 2 BR, 1 flight stairs, 1 hall & 1 den

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Kevin M.
02/2013
5.0
carpet cleaners
  + -1 more
It is a good company. They are prompt. They give you a time range of when they are going to show up. They did a good job. I had stains in the carpets and I had some traffic areas and really you don't even notice it now. They are good. Maybe they advertise a lot but I would recommend them.
Description of Work: Stanley Steemer cleaned the carpets in three rooms and hallway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Vince M.
12/2012
5.0
carpet cleaners
  + -1 more
The crew arrived on time...performed services per contract agreement...no damages...no pressure for any and quot;up-selland quot;, We are extremely satisfied with their work and the results for our home. (Carpets had not been cleaned in several years and now look as good as new).
Description of Work: Cleaned, sanitized and stain-protected most carpet areas in our home as well as one ceramic tile floor grout cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Sylvia A.
12/2012
5.0
carpet cleaners
  + -1 more
I called for steam clean quotes, received prices and scheduled an appointment. Team arrived on time, they were pleasant and efficient and worked hard until the work was done, despite me adding several other areas. I was very impressed with the job they did.
Description of Work: steam cleaned several carpeted areas and sofas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

mary ellen S.
10/2012
5.0
upholstery cleaning
  + -1 more
I was very pleased with the service provided. The crew came on time and were very professional and started working right away They did an excellent job cleaning my sofa and chair. My furniture takes a beating with kids and pets but the cleaning process made my furniture look almost as good as new! I will use them in the future.n
Description of Work: They cleaned my micro-suede sofa and chair. I only have hardwood floors so I had no rugs to clean.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information


Service hours

Monday:
8:00 PM - 6:00 PM
Tuesday:
8:00 PM - 6:00 PM
Wednesday:
8:00 PM - 6:00 PM
Thursday:
8:00 PM - 6:00 PM
Friday:
8:00 PM - 6:00 PM
Saturday:
8:00 PM - 6:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Air Duct Cleaning,
Ceramic Tile

FAQ

Stanley Steemer is currently rated 4.6 overall out of 5.

Monday: 8:00 PM - 6:00 PM

Tuesday: 8:00 PM - 6:00 PM

Wednesday: 8:00 PM - 6:00 PM

Thursday: 8:00 PM - 6:00 PM

Friday: 8:00 PM - 6:00 PM

Saturday: 8:00 PM - 6:00 PM

Stanley Steemer accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Stanley Steemer offers free project estimates.
No, Stanley Steemer does not offer eco-friendly accreditations.
No, Stanley Steemer does not offer a senior discount.
Yes, Stanley Steemer offers emergency services.
No, Stanley Steemer does not offer warranties.
Stanley Steemer offers the following services: Carpet & leather cleaning, water damage restoration, air duct cleaning, hardwood floor refinishing, flooring sales & installation, furniture and tile & grout cleaning.

Contact information


Service hours

Monday:
8:00 PM - 6:00 PM
Tuesday:
8:00 PM - 6:00 PM
Wednesday:
8:00 PM - 6:00 PM
Thursday:
8:00 PM - 6:00 PM
Friday:
8:00 PM - 6:00 PM
Saturday:
8:00 PM - 6:00 PM