3 EMPLOYEES, NO SUBS. COST IS DETERMINED BY THE JOB. NO TRAVEL CHAREGS. EXTRA CHARGE FOR AFTER-HOUR SERVICE. DURING HOLIDAYS AFTER HOUR SERVICE IS TIME AND A 1/2.
To start off with the positives, my garage door was fixed. The problem is that it cost about 4 times the quoted price. This would be understandable if it was due to scope change (e.g. repair required more extensive work than initially thought) but that wasn't the case. The quote was exceeded simply having the repairmen drive to my house. I understand the workers have to be paid while they are driving but my address was given when I asked for a quote and should have been included in the estimate. For some reason they couldn't purchase the ~$50 part based on my description or pictures so they charged me ~$300 to perform an inspection. Their office staff are either incompetent or dishonest if their quote is exceeded simply by their workers coming to the job site and I wouldn't do business with this company again.
Description of Work: Price about 4x quote with no significant change in work
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
$599.47
Arthur F.
08/2016
5.0
garage doors
+ -1 more
This company is great. They were on site within 20 min of appt time. Tech knew what he needed to do and got the repair finished in good/ reasonable time. - this is an excellent company to work with.
Description of Work: Replaced broken cable and door gasket on garage overhead door. Oil, adjust, level door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
08/2006
5.0
garage doors
+ -1 more
THEY WERE EXCELLENT AND THEY WERE VERY GOOD. WE HAD NO PROBLEM WITH THEM AND IT WORKS. I KNEW THE PRICES OF OTHERS AND THEY WERE THE CHEAPEST AROUND.
Description of Work: THEY TOOK OUT OUR OLD DOOR AND PUT IN THE NEW ONE. THEY ALSO PUT IN AN INSERT AT THE TOP TO MAKE IT FANCIER.
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Service Categories
Garage Doors,
Asphalt Driveways
FAQ
ACE OVERHEAD DOORS is currently rated 3.7 overall out of 5.
ACE OVERHEAD DOORS accepts the following forms of payment: Check,MasterCard,Visa