Try-Lock Roofing Company Inc

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After interviewing three different roofing contractors, we decided to go with Try-Lock Roofing for several reasons. Bill from Try-Lock was not only very knowledgeable, but by far the most professional. We knew before we requested an estimate from him that the company had been in business for a long time, (three generations), and that was very important to us. We also were very impressed with the fact that Try-Lock is designated as a and quot;Master Elite Rooferand quot; by GAF, the manufacturer of the roofing system that was installed. We wanted to make a careful decision about which roofing company to use not only based on quality, value, etc., but also based on which company we thought would be most considerate of, not only us, but our neighbors as well. We observed as three nearby neighbors had their roofs replaced, (all using different contractors), within two months prior to having ours replaced, and were very surprised and disturbed by how very inconsiderate those roofing contractors were. Bill assured us that the crew would be professional, respectful, and considerate. They were. Also, they did a great job cleaning up afterwards. Bill's estimate ended up actually being the highest of all three companies we interviewed. However, after much thought, we decided that it was the right decision because we just had that much more confidence in the quality and felt that the entire process would be satisfactory. We are very happy with the outcome. The only complaint that we have is that, even though we opted to not have our gutters replaced, Bill told us that the crew would clean all of the gutters as a courtesy. They did not do that. I was hopeful that, after sending them a questionnaire that they had asked us to complete in which I mentioned that the gutters were never cleaned, we would hear back from them and that they would see that the gutters were cleaned. We are disappointed that that hasn't happened. Overall, we were very pleased. I even had Bill go to my Dad's house and give him an estimate for his roof. My Dad ended up signing with him and he now has a new, high quality roof. (He got new gutters....)

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Terrible. They just couldnt seem to admit that they caused the leak. We argued for years and their lawyer make very nasty and unnecessary personal accusations and comments about my motivations for bringing this case. Finally, immediately before the mandated BBB arbitration they offered me a small settlement to avoid arbitration. Fortunately I said no and was awarded considerably more though not enough to cover all the expense, not to mention hassle they caused me. Read their contract carefully. It states they arent liable for much of anything. So much for a guarantee!

Went great! The work was done within 2 days of my phone call. I was concerned that we may have to replace the skylights or the flashing around them. Chris was very honest and recommended we seal them until we were ready for a new roof. This is the second time we have used Try Lock.

Much cheaper price quoted than other companies, they stuck to their quote. We have not had any problems with the roof this winter. We did hire them agian to seal some skylights. They are very efficient and professional and honest.