Roy's Plumbing, Heating, Cooling & Electrical

Electrical, Plumbing, Heating and Air Conditioning,

About us

At Roy’s Plumbing, Heating & Cooling, customers will find a team of highly skilled home service technicians in Buffalo, Tonawanda, Hamburg, and beyond. We have been serving the Western New York area since 1974 and provide everything you need to keep your home’s most vital systems in good order. We offer a comprehensive range of options for all of your Plumbing, Heating & Cooling, and Electrical needs. Further, our expert services are available to customers 24/7 – you will never have to wait to get the service you need! Call Roy's today to schedule an appointment at 716-218-1116.

Business highlights

50 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Plumber Find & repair leak Install faucet Install garbage disposal Install shower Install toilet Install water heater Repair faucet Repair garbage disposal Repair outdoor systems Repair pipe Repair sewer Repair shower Repair toilet Repair water heater Unclog drain Commercial Plumbing Services Commercial Drain and Sewer Commercial Piping Commercial Water Heaters Commercial Jetting Grease Traps Floor Drainage Backflow Prevention Emergency Services Heating and Cooling AC maintenance Ductless heating and AC services Heating maintenance HVAC maintenance Install AC Installation Install ducts & vents Install heating system Install thermostat Repair AC Repair ducts & vents Repair heating system Repair HVAC Contractor General repairs Installation Electrician General repairs Installation Repair panel Replace or upgrade panel Generator Install Generator Repair

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.5478 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
9%
3
3%
2
5%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 426-478 of 478 reviews

Mahmoud K.
04/2015
5.0
electrician
  + -1 more
unknown
Description of Work: fix some electrical outlets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leonard G.
04/2015
5.0
electrician, lighting
  + 0 more
unknown
Description of Work: They fixed a three way switch that wasn't wired correctly, diagnosed a bad switch in ceiling lights, diagnosed bad fixture in basement ceiling, installed new doorbell switch. |

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kathleen A.
04/2015
5.0
electrician, outdoor lighting, lighting
  + 1 more
unknown
Description of Work: Installed new outlet in kitchen, replaced broken switch on bathroom lighting fixture and replaced 2 outside lighting fixture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Leroy W.
03/2015
5.0
electrician
  + -1 more
unknown
Description of Work: replaced power line on side of house. Upgraded service from 100 amp to 150. When the furnace would not restart they paid for the furnace repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Kathleen G.
02/2015
1.0
plumbing
  + -1 more
See above
Description of Work: Called for service at approximately 5:30 for an emergency water leak. Office said they would be here between 8:00 and 10:00 p.m. At 8::00 they called and said they wouldn't be here until after midnight. We could have called someone else had they told us that at 5:30. Will never call them again.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Donna M.
02/2015
5.0
electrician
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Brian S.
01/2015
5.0
electrician
  + -1 more
It was good.
Description of Work: They put in a couple dimmer switched, removed some electrical wiring, and put in an electrical outlet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

ANDREA B.
01/2015
5.0
electrician
  + -1 more
unknown
Description of Work: I had asst. small jobs. Install new kitchen fixtures, make a new outlet in basement;etc.h |Effecient, clean, removed trash,friendly, knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$149

Barry S.
01/2015
5.0
electrician
  + -1 more
unknown
Description of Work: added indoor outlet and separated power supply to several out door outlets

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Marianne G.
01/2015
5.0
electrician, lighting
  + 0 more
unknown
Description of Work: Two electricians replaced 2 light fixtures, wired 2 new light fixtures, and added a GFCI outlet/ switch combo in my basement. They were very professional, & did everything in a timely manner. Would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Richard W.
01/2015
5.0
electrician, outdoor lighting, lighting
  + 1 more
unknown
Description of Work: Had two outdoor lights replaced. Work was done very professionally and no extra or hidden charges. You deal directly with the owner which is also a plus. I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mary S.
12/2014
5.0
electrician
  + -1 more
unknown
Description of Work: Three projects over 3 months. Entire service replacement and upgrade - fast neat and very reasonable cost. Second contract was for additions to electrical service - outlets, outside lights, ceiling fans. Third project was for electrical of fireplace and communications for TV system. Trustworthy, reasonable cost and neat workmen. They were like family!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Jan B.
12/2014
5.0
ceiling fans, electrician
  + 0 more
unknown
Description of Work: Replaced 3 outlets and fixed a ceiling fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

emma S.
12/2014
4.0
electrician, outdoor lighting, lighting
  + 1 more
unknown
Description of Work: the serviceman that came out was very professional,however he was not able to complete the job. The light fixture I had did not fit. The company said they would return and complete the job when I get another fixture.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$50

Virginia E.
12/2014
5.0
electrician
  + -1 more
unknown
Description of Work: Replaced old fuse box, outdated breaker box and necessary relocation of electrical meters to outside of house. The job went fine. There were some unforeseen glitches which the owner, Mike Murphy, responded to very promptly. The glitches were no fault of Twin City (unpredictable, old wiring issues and requirements of National Grid). Overall very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

COURTNEY J.
11/2014
5.0
electrician, lighting
  + 0 more
Great
Description of Work: Installed light fixture n added a line for my dryer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$400

Jaye L.
10/2014
5.0
ceiling fans, electrician, lighting
  + 1 more
unknown
Description of Work: They installed a new plug for our microwave, installed the range hood upstairs, installed and wired a new outlet in the bathroom, re-wired the light in the bathroom, re-ran wire for the light switch for the bathroom, ran ductwork and installed a new bathroom fan (including a hole for the ductwork), and installed a new light in the shower that was not there before. The fan came with the service as well as the light in the shower. | |Mike came on time, brought me coffee, texted me when I couldn't get to my phone in a timely fashion or I was extremely busy to talk on the phone. I would recommend him to anyone who needs electrical work done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Jeffrey G.
10/2014
5.0
electrician
  + -1 more
unknown
Description of Work: Upgraded electrical service and installed new panel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Scott S.
09/2014
5.0
electrician
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Caryn S.
08/2014
4.0
electrician, lighting
  + 0 more
unknown
Description of Work: Installed two outside outlets and flood light. It went as they promised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Michael A B.
08/2014
5.0
ceiling fans, electrician, lighting
  + 1 more
unknown
Description of Work: Replace electrical service from outside where street attaches all the way to the circuit breaker box including the box and all breakers. Installed 2 ceiling fans in bedrooms and light in the shower. Excellent work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Mark R.
07/2014
5.0
electrician
  + -1 more
unknown
Description of Work: Installed a new electrical line for a ceiling fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Debra M.
07/2014
5.0
electrician
  + -1 more
unknown
Description of Work: Updated to 220, electric line , added all new circuit breakers, listed each one. Changed over washer and dryer dedicated line,. Another dedicated line for sump pump to be completed. Beautiful flood lights for yard installed. Fixed and replaced hall light at no extra charge. The workers were professional and took their time to make it perfect. The weather was rainy and they still hung in there . Thanks mike for sending such a great crew I am satisfied .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

jordan S.
07/2014
1.0
electrician
  + -1 more
Horrible.
Description of Work: I called Twin City Electric looking to have the service to the street repaired as well as install new breaker boxes. The angry man that answered had obviously had a very bad day and refused to provide a quote.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Walter C.
07/2014
3.0
heating & air conditioning/hvac
  + -1 more
I called another company.
Description of Work: Came to diagnose ac not working. Determined it was a blower motor but likely end cap that houses capacitor which is likely the real,issue but they are required to channge entire motor with end cap. well to replace the motor was 1700 or better but was suggested to just replace furnace that wenwere already at 1700 and a 2900 furnace would be better or with better warranty 4200. I wasn't shocked because I would expect an upsell but lost respect for trying to take my teeth out (expression for getting screwed) . I'm a pretty smart guy and looked up the motor and with end was 650 and i was told the install was an hour or so. pretty expensive labor from a 1700 bid.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$2,900

Contact information

140 Cooper Ave, Tonawanda, NY 14150

http://www.justcallroys.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Generator,
Sewer Cleaning,
Water Heaters,
Drain Pipe Installation

FAQ

Roy's Plumbing, Heating, Cooling & Electrical is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Roy's Plumbing, Heating, Cooling & Electrical accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Roy's Plumbing, Heating, Cooling & Electrical offers free project estimates.
No, Roy's Plumbing, Heating, Cooling & Electrical does not offer eco-friendly accreditations.
No, Roy's Plumbing, Heating, Cooling & Electrical does not offer a senior discount.
Yes, Roy's Plumbing, Heating, Cooling & Electrical offers emergency services.
Yes, Roy's Plumbing, Heating, Cooling & Electrical offers warranties.
Roy's Plumbing, Heating, Cooling & Electrical offers the following services: Plumber Find & repair leak Install faucet Install garbage disposal Install shower Install toilet Install water heater Repair faucet Repair garbage disposal Repair outdoor systems Repair pipe Repair sewer Repair shower Repair toilet Repair water heater Unclog drain Commercial Plumbing Services Commercial Drain and Sewer Commercial Piping Commercial Water Heaters Commercial Jetting Grease Traps Floor Drainage Backflow Prevention Emergency Services Heating and Cooling AC maintenance Ductless heating and AC services Heating maintenance HVAC maintenance Install AC Installation Install ducts & vents Install heating system Install thermostat Repair AC Repair ducts & vents Repair heating system Repair HVAC Contractor General repairs Installation Electrician General repairs Installation Repair panel Replace or upgrade panel Generator Install Generator Repair

Contact information

140 Cooper Ave, Tonawanda, NY 14150

http://www.justcallroys.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day