Roy's Plumbing, Heating, Cooling & Electrical

Description of Work: Replaced switches, dimmers, outlets, & fixed wall box.

Description of Work: Installed 2 outdoor lights, 3 LED lights in basement, bathroom vanity light and hallway light with switch.

Description of Work: They replaced 5 outdoor lights, repaired two malfunctioning lights, and replaced an indoor light fixture.

Description of Work: Installed a total of 3 ceiling fans

Description of Work: Sean and Mark replaced light switches in my kitchen, fixed the wiring in my dining room light fixture, fixed the exhaust fan in my bathroom, and put up a new smoke detector for me.

Description of Work: Twin City electricians listened to what I wanted to have done, assessed the situation, and advised me of their options. They ended up installing a grounded outlet (20A) for my computer and in the living room for my TV.

Description of Work: Fixed a wall outlet and wall switch and installed a ceiling fan.

Description of Work: Furnice Service.

Description of Work: As a service of Frank's Basement, Roy's Plumbing did a "free" service check at our parents house.

Description of Work: New HVAC system, new water tank, new sump pump and back-up pump

Description of Work: I had Roy's Plumbing Heating & Cooling here to check my furnace and my air conditioning. He quoted me $800 worth of work.

Description of Work: Change the furnace's rollover switch. Try to convince me that my furnace was beyond repair.

Description of Work: Checked our air conditioner and installed a naw furnace.

Description of Work: Fixed a sewage leak in basement.

Description of Work: Relaced hot water heater.

Description of Work: I have been using Roy's Plumbing Heating & Cooling. They took care of a toilet that was running constantly. They had to replace an inside part. I've used them several times for my air conditioner and my furnace. And we had new stationary tops put in in our basement.

Description of Work: Installed a 95% efficiency furnace with associated piping and duct work fitting.

Description of Work: Tony came 12/9/11 to see what had to be done. He was a very pleasant person. Estimated repair at $963 + tax. Also estimate that to water jet storm sewer lines would be a good idea at a cost of $675 + tax for the first 2 hours and $265 each additional hour. He estimated that the water jetting would be at least a 4 hour job. Since our wet area in our lawn had just started the previous late summer or fall I opted to have a spot repair on the drain and to decide about the water jetting in the spring. I was quoted $355 + tax to di his work. Imagine 3 drains in a row---- first to second about 15-20 feet and he said this one appeared to be open. He still cabled & flushed this drain anyway. He then went to the middle drain which is approximately 50 feet from the third drain. He was only able to cable 35 feet out. I suggested that he cable from the third drain back to the middle drain and maybe be able to figure out where the blockage was. He said he would have to charge me more but could give me 2 drain specials---$99 any drain. He cabled back and could only get back 15 feet and put a stick so when he came back to fix the problem he would know right where it was. I wrote a check for $ 602.42 for that day's service. He also gave me a card to send in rating his service. He also gave me a website to go on to rate his visit. On both of these I rated him as being at least very good. He also gave me coupons to use int the future for their services. Tony and another worker returned 1/23/12 to do the work. One of first things he asked was if I had returned the the card and gone online to rate my experience. He gave me an estimate of $992.95+ tax for the work he was going to do that day. He did not remind me of the coupons he had given me the previous visit. I know it is my responsibility to think of them but he was very good about checking on the evaluations of his previous work. On the invoice he wrote "No Warranty on Storm Sewer Drainage!" He underlined this. The bill was $1079.83 much more than I expecting and told him I would send in a check as soon as my husband put the money in the bank the next day. He said they can't do that and I said I would have to reschedule. He made a phone call to his boss, John, and it was approved. When they got there he said he wasn't sure where he said the problem was. I got my previous receipt and reminded him that he had written down how far back he was able to cable (15 feet) and that he had marked it. He and helper hand dug where the blockage was thought to be. After discussions with each other they cut out a section of pipe and replaced it. I was never shown the blockage or damage pipe. He also said he dye tested the inlet and found the outlet and cabled the same. He said the line is open but slow and will come back in Spring to water jet the line. I said I would call.

Description of Work: Have used Twin City Electrical for several projects the past year, from a simple, straight-forward circuit breaker panel upgrade/install, to overhauling the electrical system in a house that was being gut renovated.

Description of Work: Roys replaced a portion of the sewer line going into the house.

Description of Work: checked furnace with camera and all parts

Description of Work: I used Roy's Plumbing Heating & Cooling to put in a furnace and clean my air ducts.

Description of Work: Sewer and drain cleaning.

Description of Work: All the employees at Roy's were very professional and helpful, from the receptionist to the tradesmen. I called to have new A/C installed and while they were here they found some problems with a furnace I had installed by a "friend". Everything was brought at a very reasonable price. I will call this company again if need be. First rate.

Description of Work: After attempting to clean and unplug my main sewer line with a heavy duty snake I rented from home depot for 5 hours, I called Roy's to clean the sewer line. I explained in detail what I had done. The plumber attempted to unplug with a vent plunger, which was included in the $79.95 minimum charge. Then he explained he was going to attempt to do what I had spent trying 5 hours the day before with very similar equipment, for $270 plus tax. He attempted this for 30 minutes and his attempts did not work either. He inserted a video cable telling me at least the drain line was not broken. He then informed me the next step was to do a high pressure wash for $630, but that it was too late in the day. After talking to his boss he informed me they could not come until Monday and not do it that same afternoon or the next morning.