We had an absolutely outstanding experience with Mark's Plumbing! From start to finish, their team went above and beyond to ensure everything was handled with professionalism and care. Mary, the administrator, was incredibly efficient and friendly, making scheduling a breeze. The installers were prompt, knowledgeable, and meticulous in their work, ensuring everything was done to the highest standard. And a special shout-out to Cameron, whose professional finishing touches truly set this experience apart. Our sump and bubble system was put on schedule right away and installed flawlessly. We couldn’t be happier with the level of service we received! If you’re looking for a plumbing company that values quality, efficiency, and customer satisfaction, Mark’s Plumbing is the one to call. Highly recommend!
Description of Work: Installed a new Sump pump & Bubbler System
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
doreen M.
05/2018
5.0
plumbing
+ -1 more
great service prompt and courteous
Description of Work: furnace tune up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Suzanne L.
09/2016
5.0
plumbing
+ -1 more
Unable to complete b/c of our plumbing that we have and the amount of cost to replace it properly. He was very knowledgeable
Description of Work: water pressure from outside faucet was nil.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steven S.
03/2016
5.0
plumbing, sewer cleaning
+ 0 more
Quick response, good workmanship and friendly worker
Description of Work: Replaced section of old galvanized drain waste lines from bathroom tub and sink to cast iron stack in basement
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Fran B.
03/2016
3.0
plumbing
+ -1 more
unknown
Description of Work: Happy at first, promised a new water heater that was under warranty last August, called twice, spoke with two different girls and still waiting for Mark to return phone call. They do good work, but because he has not let me know what is going on only giving him a C rating. If he ever calls, may change rating, but its been 5 months now, so it is doubtful! |I have a letter to prove this!
Rating Category
Rating out of 5
Yes, I recommend this pro
Brad C.
06/2015
4.0
plumbing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Carolyn W.
05/2015
4.0
plumbing
+ -1 more
They showed up when they were supposed to. They did what they were supposed to.
Description of Work: We used Marks Plumbing. They replaced the wax ring on the toilet.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$500
Fran B.
04/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: Back-up water sump-pump. Had to put in additional pipes, leading to outside. Very professional, very neat. Cleaned up after themselves. Laid coverings on floor before they started. Definitely would recommend!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Michael B.
06/2014
5.0
plumbing, drain cleaning
+ 0 more
unknown
Description of Work: Searched hi and low for audible drip heard in the walls whenever the shower was running. They determine it's expansion of the pipes when running hot water, there is no drip. Saved me from ripping the walls apart.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
john R.
05/2014
5.0
plumbing
+ -1 more
the job was completed on time and the basement was left broom clean. Mark and his son were true professionals and I would use them again for any plumbing issues I may have
Description of Work: analyzed the problem and came up with a solution that made perfect sense and then quoted a very competitive price for the job. We hired him to install the back flow preventer system we chose and were very pleased with the results. They were very professional and prompt
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James P.
07/2013
5.0
plumbing
+ -1 more
Mark's Plumbing Inc have done outstanding and phenomenal. I've used them for 3 projects now. Everything they do is completely on time, the price is fair, and the guys they have sent over both have had great personalities and clean up after themselves. Their workmanship is uniquely done, they always get the permits, get the inspection done, and let me know how it turned out. Mark gave me a general overview but I didn't know until the guys came to the house that day what was going to get done. Mark's Plumbing Inc is by far one of the best companies I've worked with throughout this entire remodel process. The price is extremely fair.
Description of Work: Mark's Plumbing Inc are replumbing my entire 2nd apartment with a new hot water take, the entire bathroom, and the entire kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Matthew L.
05/2013
4.0
plumbing
+ -1 more
He was punctual but it felt like a bulldozer came into my house. It went from a sewer line replacement estimate to a new waterline, hanging sewer, and moving my gas meter. More than I was looking for.
Description of Work: Estimate for a sewer line replacement .
Rating Category
Rating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Dena C.
07/2012
5.0
plumbing, drain cleaning
+ 0 more
As stated it above, it went great.
Description of Work: I had a small flood in my basement, as the main drain backed up. One plumber came to my house, and could not find the exit valve on my lawn. I called my brother in law, who uses Mark's Plumbing often, to get Marks number. Two of his men were there the same day, found the exit pipe in my lawn with a metal detector, lifted it to lawn level and painted it to make it visible for the next cleaning. They snaked the drains and fixed the issue. I have a very large tree in my front yard, so they suggested I have it done a few times a year, as the roots can do alot of damage!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Julieann K.
06/2011
5.0
plumbing
+ -1 more
MARKS PLUMBING INC. was excellent. They cleaned up the mess. It was just perfect. When you tell them its an emergency they are right there for you. Their prices are very reasonable. They are very neat. They refused to let me clean the mess for them in one area. They were very good and I was very impressed.
Description of Work: MARKS PLUMBING INC. came and fixed backup in my sewer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Wendy C.
06/2011
2.0
plumbing
+ -1 more
My rating on Mark's plumbing ranges from A to F and here's why. He is usually responsive (A rating), however, his and quot;bed sideand quot; manner is rough (D rating for customer care). If you're prepared for this, you'll know how the conversation will go. As for estimate/price - he gets a grade of F!. I felt his estimate was fair, but he refused to return the $430 he charged me for re-landscaping in the Spring, WHICH HE NEVER DID. Long story short, the local gas company ACTUALLY did ALL the landscaping and the owner of Mark's Plumbing, Mark, stated that he wasn't going to return the money for the work that he did not do - AND HE DIDN'T!!! I made several calls, but he still refused to return the $430. He had no right to that money ($430)....unfortunately I had PREPAID him for that part of the job (re-landscaping) and he DID NOT do the work and should not have kept money FOR WORK HIS COMPANY DID NOT DO. BE FORWARNED - DO NOT PAY HIM FOR ANYTHING BEFORE HE DOES THE WORK. I have ALL the paperwork to prove what I have stated. He ripped me off and since YOU asked for my experience, I am more than glad to help you WARN OTHERS!!!! I have warned anyone who has asked to NOT PAY HIM UNTIL THE JOB IS COMPLETELY FINISHED!!!! I will NEVER hire him or his company again. I realize I could have gone to small claims court to recover the $430. however, I am already working 3 jobs and just couldn't risk taking time off to deal with filing and court. Mark's plumbing definitely got over on this homw owner - and I say 'shame on him!and quot; Just be forwarned, so it's not a and quot;shame on you!and quot;
Description of Work: Replaced plumbing pipes under my home and from the front of the house to the street connection.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$2,990
Dena C.
04/2011
5.0
plumbing, drain cleaning
+ 0 more
I had a small flood in my basement a few days ago. I could not figure out what the problem was. Was told to have the main drain snaked. Unfortunately, finding the outside vent was an issue. Called Mark's Plumbing, as he comes highly recommended by my sister and brother in law, and he is licensed in Cheektowaga, which is a must in this town.. and I was preparing for the worst.. digging up my yard and my street to fix this main drain issue. I called and made an appointment for the following day. Two of his guys were at my house the next morning - at the exact time they said they would be. They fixed the problem in less than an hour. They showed me everything they did and why they did it. It was a great learning experience for me! I will definitely use them again in the future as well as recommend them to anybody in need of a plumber.
Description of Work: Snaked the main drain after finding the vent buried in the front yard.. and raised the vent to make it visible for semi annual maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$205
DARRELL L.
11/2006
3.0
drain cleaning
+ -1 more
I found it was very difficult to schedule an appointment. My job was pushed several days which caused a bit of difficulty with scheduling time off of work to be home. When they did finally arrive they were 2 hours late outside of their stated window they would arrive. The tech arrived onsite and was unable to unclog the line. He ran their machine through the line from both sides. After that did not work he suggested that the line would have to be dug up. I thought he gave up fairly quick. The tech was very young- possibly early twenties. This is the second time I used Mark's Plumbing and in both cases, they did not clean up after themselves.
Description of Work: Unclog the storm drain from the gutter downspout to the bubbler.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
$135.94
07/2006
2.0
plumbing
+ -1 more
Marks Plumbing sent two young boys to do the job. It was way overpriced. I called the owner about the price and he wouldn't work with me at all. $334 for the amount of work that was involved is outrageous.
Description of Work: Marks Plumbing installed copper plumbing from our basement to our first floor bathroom. They put in three six foot pieces.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0
Yes, I recommend this pro
$334
PATRICIA K.
07/2006
5.0
plumbing
+ -1 more
The job took a few days to complete. Marks Plumbing showed up on time. This is a good company to work with. I have had no problems since.
Description of Work: Marks Plumbing replaced a sewer line at my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
07/2006
5.0
sewer cleaning
+ -1 more
This was the kind of an emergency situation where we needed them to come out right away. Marks Plumbing was at our home in an hour. They were friendly and explained what needed to be done. They took care of the problem and did a good job.
Description of Work: Marks Plumbing cleaned out our main sewer.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Sewer Cleaning
FAQ
Marks Plumbing Inc is currently rated 4.4 overall out of 5.
No, Marks Plumbing Inc does not offer free project estimates.
No, Marks Plumbing Inc does not offer eco-friendly accreditations.
No, Marks Plumbing Inc does not offer a senior discount.
No, Marks Plumbing Inc does not offer emergency services.
No, Marks Plumbing Inc does not offer warranties.
Marks Plumbing Inc offers the following services: plumbing