Handyman Connection of Amherst

It went good. Sal came on a Saturday to do the work and he did a good job. He cleaned up whatever mess was involved and he was very professional.

Work was started on time as promised (four month waiting list). This company used a sub contractor to do the work. According to the neighbors, the sub fought with the contractor on and off that day because things didn't go exactly as planned with the job. Apparently, there were heated, foul mouthed arguments over the fact that the job required more work than anticipated. The sub clearly wanted to be done with the job that day so things were thrown back together without concern for quality craftsmanship. I paid $2450 for two men that worked approximately 8 hours each. That's $153 per hour...each. I told the contractor, Tom, that I was dissatisfied due to broken siding, mis matched floor boards (when available matching floor boards were ten minutes away), and porch railings that were re installed in such a way that if they are leaned on, they will fail. He told me that the sub would come back to fix the siding and the railings. Also, little care was taken to avoid damaging the aluminum trim that is just 3 years old. Three promises later, the work is still incomplete. In fact, the office coordinator tried to put the responsibility back in my hands because someone was too lazy to source the broken siding. Anyone in this business knows that there are many vendors, very close to the job site, that carry the siding. Part of the problem with this job was that there was unknown rot beneath the porch. A qualified estimator would have seen the rot and charged accordingly. Someone wishing to deliver a quality, lasting job would have notified me of the rot and given me the decision of whether to fix it the right way, or to have done what these guys did... throw it back together the best way in order to beat it out of there that day. Finally, Tom, the contractor had to have his check that day. I have never heard from him since the day they said that the job was finished and that was six weeks ago. Lesson learned, never pay a contractor until you are fully satisfied and the job is truly complete. I came to Angie's list thinking that I would find quality. I did not.

Ultimately, the electrical service to the pool was updated and done well, at what seemed like a fair price (though it's hard for me to judge as I don't get this kind of work done regularly).

Tom came out to view the project and he seemed very knowledgeable and professional. He seemed very interested in the work and I heard all about his team that could handle everything I needed done. I sent Tom pictures of my porch inspiration a few days later, as he requested. I never heard from Tom again outside of the initial visit. No reply to my emails. No quote submitted to me. Complete waste of my time. Will not recommend Tom, nor call him ever again.

The electrician was courteous and competent and prompt to arriving for my appointment. He did every thing I asked of him even though some tasks were not electrical.

Very well.

I will be calling them every time we need something done from now on. They gave me and itemized list and were flexible with the work. They were timely, professional, and clean. It was a totally pleasant experience. There was good interaction between us and the people that did the work.

They were really good. They told me I didn't need to be there while they did the work. Very good people. He even explained to me how it was done.

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Most pleasant contractors I've ever worked with. Went out of their way to give us exactly what we asked for.

The installer, Steve, ran into some challenges since the house was built in 1941 and the studs were not placed in the walls as expected, complicating where the new outlets should be placed. Plus, the water pipes from the upstairs bathroom competed with the space for the fan. He not only made it fit but placed molding around it to look like it had always been there. Digging out the old floor was also a lot of work. There were 4 layers of flooring to remove, not just the 2 I knew about. That took additional time, but it was worth the wait. The tiles were cut perfectly and it looks fabulous! We will be calling them again to install a tile backsplash in the same bathroom.

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Everything was done as requested and to our satisfaction. We'll now hire them to install a ventilating fan in our bathroom and a new ceramic tile floor in the same bathroom.

Great

I called for a free estimate, and the owner, Tom Christiano was at my house within a few days. He stated he was detail oriented, which I liked because I am as well. Based upon his taking measurements and writing down everything that needed to be done, he also informed me that any insulation in the ceiling may need to be replaced and treated to prevent black mold. He then asked me for a little bit of time to provide my estimate for the work. Within a week I had an estimate along with the photos he had taken. I was pleasantly surprised with the figure. He waited for me to let him know if I wanted him to do the work since I had other contractors to interview. I was unimpressed with the other contractors, and called him to set up a time to sign the contract and start the work. Within a couple of days he had someone, another Tom, to start the work. It took him 6 days, working alone, to get the majority of the work done. His work ethic and attention to detail was very impressive. The ceiling had NO insulation, and the new drywall that he put up is seamless! He also painted what we discussed needed to be painted, and an electrician came in to install the.ceiling fan. The carpet is of better quality than I had, and better than I could have purchased on my own fro a retail carpet store. I am very, very pleased to say the least! We also discussed the easier handyman jobs they do. I will be hiring them to install a new dining room light fixture when I'm ready.