Reviews
2.01 Reviews
Showing 1-1 of 1 reviews
Sue T.
12/2018
wells
 + -1 moreThe sump pump costs over $600 (and that is a 'sale' price) and it did not last even 4 years (installed in Oct 2004 and not working/basement flooding by same time in 2018). I had Frank's come out to look at why it is not working and they said that happens and they recommend a new brand that is more expensive (and of course need to pay full price as warranty ended after 3 years). Seems like a lot of money to be spending every 3 to 4 years for a sump pump. Also the person sent out was not very knowledgeable and when I mentioned this to Frank's, they had someone call me back that was very rude and condenscending on the phone and wasted alot of my time explaining machine specifications and then laughed at me. Where's the "service" and caring for customers?
Description of Work: Sump pump installed
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Contact information
Tonawanda, NY 14150
Licensing
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Service Categories
Wells and Pumps
FAQ
Frank's Mr. Plumber is currently rated 2 overall out of 5.
No, Frank's Mr. Plumber does not offer free project estimates.
No, Frank's Mr. Plumber does not offer eco-friendly accreditations.
No, Frank's Mr. Plumber does not offer a senior discount.
No, Frank's Mr. Plumber does not offer emergency services.
No, Frank's Mr. Plumber does not offer warranties.
Contact information
Tonawanda, NY 14150