Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Frank's Basement Systems

Basement Waterproofing, Foundation Repair

About us

Since 1985, Frank's Basement Systems has served the Greater Buffalo, Rochester, and Western New York regions in basement waterproofing, crawl space encapsulation and repair, and residential and commercial foundation repair services. As a member of several nationally-recognized contractor networks, such as Basement Systems, Supportworks, and CleanSpace, Frank's Basement Systems has access to patented, award-winning products and comprehensive training.

Business highlights

40 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Basement waterproofing, foundation repair, crawl space, sump pumps, egress windows, masonry, stone, gravel, wells & pumps.

Services we don't offer

Residential mowing & snowplowing.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.7408 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
13%
3
5%
2
4%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 276-300 of 408 reviews

Kirin H.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: New air conditioning unit installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Kathleen R.
07/2017
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dennis S.
06/2017
5.0
plumbing
  + -1 more
Easy and quick
Description of Work: New faucets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Ted P.
05/2017
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

William C.
05/2017
5.0
plumbing
  + -1 more
Perfectly. Very professional.
Description of Work: Installed new shower valve

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael S.
05/2017
5.0
plumbing
  + -1 more
Excellent and very neat job.
Description of Work: Backup water driven sump pump installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Joan M.
05/2017
5.0
plumbing
  + -1 more
Great. Totally professional.
Description of Work: Bring sewer pipe in basement up to code

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frank H.
04/2017
5.0
basement waterproofing
  + -1 more
Absolutely awesome work
Description of Work: Basement seal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Mike T.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

James K.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Jedawn K.
11/2016
5.0
plumbing
  + -1 more
fas tand prompt
Description of Work: Rebuilt retaining wall for basement garage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Kelly F.
08/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Excellent customer service!
Rating CategoryRating out of 5
Yes, I recommend this pro

Donna P.
06/2016
4.0
plumbing, basement waterproofing, wells
  + 1 more
unknown
Description of Work: drain tile and basement pipes and new sub pump and back up system

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Dale P.
06/2016
5.0
plumbing, basement waterproofing, wells
  + 1 more
unknown
Description of Work: basement work, drainage around entire basement, reinforced a wall that was cracking badly, new sump pump with battery back up system and installed support posts & mold removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Kevin K.
06/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

judy T.
06/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steven M.
06/2016
5.0
plumbing, foundation repair
  + 0 more
unknown
Description of Work: Fixed a crack in basement foundation. Very professional and courteous sales and service people. Thanks Ray Smith for your responsiveness.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Kevin O.
05/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: I had several plumbing issues at my home including a leaky pipe, a spigot replacement and several pipes that had burst over the winter and needed repair. The jobs were finished over 2 days and the repairs all look good. The plumbers were polite and professional. I'd definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Wendy H.
05/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: They had to replace the O ring for the toilet. All work performed in a professional manner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

07/2006
5.0
basement waterproofing
  + -1 more
What I really liked about working with Franks Landscaping & Drainage was that they were upfront about what they were going to do and the other alternatives. They seemed forthright with their information, and when we did have a problem they fixed it right away.
Description of Work: Franks Landscaping & Drainage waterproofed, poured cement, and built a trench in my basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$8,000

07/2006
4.0
landscaping
  + -1 more
My overall experience with Franks Landscaping was very good. They are professional and clean up after themselves. I would recommend them.
Description of Work: Franks Landscaping filled in a low area in my yard. I then had them lay sod.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,200

Wendy L.
07/2006
4.0
plumbing
  + -1 more
Franks Landscaping & Drainage did great work in putting in the drainage to make sure our basement did not flood again. They were not the cheapest but they did great work. Would recommend them to anyone.
Description of Work: Franks Landscaping & Drainage installed drainage for our basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,500

07/2006
4.0
landscaping
  + -1 more
I would hire Franks Landscaping again if they hold up to their warranties. They were pretty close on their estimates. I would refer them to family and friends.
Description of Work: Franks Landscape did all of the landscaping work for our back yard.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$2,000

KATHY P.
07/2006
4.0
drain pipe, landscaping
  + 0 more
I was satisfied with the job Frank's Landscaping did for me. I felt that they were easy to deal with. They also cleaned up after themselves well.
Description of Work: I had Frank's Landscaping do some landscaping for me. They put in some drain tiles for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Brian W.
07/2006
2.0
landscaping
  + -1 more
I have used them before, but this time was disappointing. I felt the estimate was high, and it was hard to get them out. They brought the wrong size shrubs and never called us back. I cancelled the work. They did not fulfill their contract.
Description of Work: They came out and removed and disposed of our old shrubs. They were also supposed to replace the old shrubs with newer, healthier shrubs.

Rating CategoryRating out of 5
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

Yes, I recommend this pro
$1,700

Response from Frank's Basement Systems
ON 10/05/07 WE AT FRANK'S WENT TO THE HOME AND REMOVED AND REPLACED THREE (3) GOLBE ARBORVITAE'S BUSHES AND REGRADE BEDS AT NO COST TO THE CUSTOMER. CUSTOMER SERVICE IS VERY IMPORTANT! CUSTOMER WAS HAPPY AND WOULD USE US AGAIN.

Contact information

2080 Military Road, Tonawanda, NY 14150

https://www.franksbasements.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 AM
Tuesday:
8:00 AM - 5:30 AM
Wednesday:
8:00 AM - 5:30 AM
Thursday:
8:00 AM - 5:30 AM
Friday:
8:00 AM - 5:30 AM
Saturday:
Closed

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Foundation Repair

FAQ

Frank's Basement Systems is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:30 AM

Tuesday: 8:00 AM - 5:30 AM

Wednesday: 8:00 AM - 5:30 AM

Thursday: 8:00 AM - 5:30 AM

Friday: 8:00 AM - 5:30 AM

Saturday: Closed

Frank's Basement Systems accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Frank's Basement Systems offers free project estimates.
Yes, Frank's Basement Systems offers eco-friendly accreditations.
No, Frank's Basement Systems does not offer a senior discount.
Yes, Frank's Basement Systems offers emergency services.
Yes, Frank's Basement Systems offers warranties.
Frank's Basement Systems offers the following services: Basement waterproofing, foundation repair, crawl space, sump pumps, egress windows, masonry, stone, gravel, wells & pumps.
Residential mowing & snowplowing.

Contact information

2080 Military Road, Tonawanda, NY 14150

https://www.franksbasements.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 AM
Tuesday:
8:00 AM - 5:30 AM
Wednesday:
8:00 AM - 5:30 AM
Thursday:
8:00 AM - 5:30 AM
Friday:
8:00 AM - 5:30 AM
Saturday:
Closed