Going back to 1973 when Dennis C. Braendel started the company with one used truck and a step ladder, his policy then and still today is 'Our customers are satisfied customers.' Our mission is to give only the highest quality job at the fairest price possible. We are very thankful and proud to serve the community from one generation to the next several generations.
In 2004 Jeff Catrabone branched out to the western New York region, bringing a braendel shop to the Buffalo community. He moved to Buffalo with two painters and one van, the buffalo branch now has over twenty painters and ten vans. They also offer a full carpentry crew that features anything from small wood repairs to full bath and kitchen remodels. Braendel has recently bought a new stand alone building in Tonawanda, NY and continue to build a bigger and better company.
Although Braendel Painting Services has grown immensely over the last 42 years, we want to stress that no job is too small, from patching a leaky roof to painting a closet or repairing a loose step.
Business highlights
51 years of trusted experience
Services we offer
Residential and commercial painting, wallpapering, general contracting, bathroom and kitchen remodeling, carpet laying, carpentry, roofing, siding, windows, historical restoration, signs & art.
Very professional company! Jeff gave us suggestions for painting our old home which was going to be put up for sale. They removed old wallpaper and repaired walls. I was happy with Jeff's suggestions to refresh the home we were selling and the crew did a great job! I was never worried about leaving them in our home alone. They also painted the home we purchased and Mike and Frank were friendly and again, I totally trusted them both in our home. Got the job done early since we were leaving for a vacation. The house was cleaned up perfectly in the end!
Description of Work: Painting our old and new home
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Russ M.
03/2017
1.0
contractors, remodeling, interior painters
 + 1 more
Just awful. Supposed to do shower in 4 days and bedroom in 7. Took over 70 days and never finished. We have had to have another contractor rectify their improper shower installation, which cost us an additional $3K. We still have to install 3 new windows they broke and a door. Soundproofing does not work. Painting was mediocre. Felt like a scam. Complete lack of professionalism and lack of concern for rectifying the problems. Estimate was complete fallacy as numbers never added up. Ignored our wishes and decisions regularly. Rude and condescending to wife. Jeff Catrabone is a really slick con man. Will promise you the world and not deliver.
Description of Work: Painting, replace shower, install door, close up entrance, install drop ceiling, minor carpentry.
Description of Work: Braendel came by to check out job to give me an estimate to build an addition on my house and was never seen or heard from again.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
3.0
mark H.
09/2016
3.0
flooring contractor, home remodeling, interior painters
 + 1 more
They took longer than estimated. But more importantly they broke hall railing and did a lousy job fixing it. They claimed to use high quality name brand new items but all they did was run over to Home Depot and get the least expensive stuff. They didn't leave any of the Warranty or other product info for anything they installed.
Description of Work: Update half-bath with new sink, floor, wall cabinet, light then paint. Remove wallpaper and repaint back hall.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$5,000
Emily F.
04/2015
2.0
remodeling
 + -1 more
David was on time for the estimate, measured a few things and gave me a verbal estimate. This was on a Thursday. He said he would have the estimate in the mail Monday or Tuesday of the following week. Three weeks later I still hadn't gotten it so I telephoned Braendel's and the secretary apologized and promised to give the message to Dennis Sr. Well, it is now three weeks from that conversation and zip, zilch, nothing. I would not recommend them. Just mail the estimate people. I have a feeling he drove away and blew it off.
Description of Work: Met with David who heads up the construction crews for an estimate on enclosing a walkway and attaching it to the house.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$8,000
Laurie B.
09/2014
2.0
interior painters
 + -1 more
Their price was extremely high compared to others received. I did not like how pushy he was to close the deal at the end...and quot;Here's the price when do we start?and quot;. Very, very pushy.
Description of Work: Estimator came and provided written estimate to paint trim on house.
Rating Category
Rating out of 5
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$2,350
Douglas M.
06/2014
4.0
interior painters
 + -1 more
They did living room, dining room, upstairs hallway, bathroom and bedroom upstairs. They showed up on time and did a good job.
Description of Work: We used Braendel Painting & Services for interior painting.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Michele M.
04/2014
5.0
interior painters
 + -1 more
Removing the popcorn ceilings was a messy, difficult job but they tackled it and we were pleased with the result. We had one area which needed additional work -- a wall had been removed and getting the new texture to blend in was not easy; but they kept coming back until we were satisfied and it was resolved amicably. Workmen showed up on time and the job was done within the time frame promised. They were very neat in their work and cleaned up after themselves every day. We could have painted the rooms ourselves and just had Braendel do the ceilings, but their price to do the total job was much more reasonable than other quotes we had gotten. I would use them again and recommend them highly to others.
Description of Work: Remove popcorn ceilings and resurface ceilings throughout entire house; prime and paint ceilings; primer and 2 coats of paint over every room in house (3 bedrooms, 2 bathrooms, kitchen, living room, dining room, family room); paint inside of all closets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,400
Suzette L.
04/2014
1.0
house painters
 + -1 more
It was terrible, it only lasted 2 years and it cost my poor dad 12 grand. My dad had contracted in the contract, he wanted it paint brushed and the girl that was the crew leader said she was going to spray and that was just tough luck, that's what she did she said. And so, she came and she sprayed and all the windows, there's still some I just don't have the nerve to get up on the ladder and scrape the spray paint off, the mess of it. It's still on few of the windows and then I have asked her, "Please don't put your ladder up against a window" that was the kitchen window, they had their whole kitchen remodeled two years before that and the double pane windows, you don't put up a ladder against that. Well, she did, it started leaking afterwards but my dad did call the company and the fella said, "Have somebody come in, give you an estimate of what it is and I'll send you a check immediately" which he did, he's very good about the but my dad didn't want to complain that time because he grew up in World War 2, the depression and he didn't complained about people. If he had a bad experience, he was like "Oh well, just go on". They were there when they're supposed to be, they told my dad what time they'd be there and they were there. They cleaned up everyday after themselves, it was just the quality of paint they did.
Description of Work: We used Braendel Painting & Services Inc for house cleaning.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$12,000
Bohdan K.
02/2014
3.0
interior painters, flooring contractor, remodeling, home remodeling
 + 2 more
Some of the work was good but the finish quality on the kitchen cabinets was a real dissappointment. Additionally, when they removed the moulding to put in the floor, multiple pieces were damaged and not replaced. We called them back for some patch work but they really needed to be replaced so we just accepted it. Eventually we will replace the moulding at our expense. This is the last time we will use them.
Description of Work: Painting, flooring and kitchen remodel.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$25,000
Patrick M.
02/2014
1.0
interior painters
 + -1 more
They didn't clean out the joints and much of the cement just popped out within a few months. They used several different colors all of which didn't match and cement leached out over the bricks. Although we complained the owner, never come out to see the mess. Took them to local court and was awarded our money back.
Description of Work: Real nice when the owner came out and estimated the job promised professionalism. They were suppose to do repointing.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
Frank Jr Z.
01/2014
4.0
decks, house painters
 + 0 more
They did a great job, however the putty they used changed color after a while.
Description of Work: He scrapped and sanded my porch and then repainted it. They also put white satin trim on the bottom part of my porch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,343
Karen C.
12/2013
5.0
contractors, decks
 + 0 more
New covered deck and lower deck. Followed through with job as expected and the team was great..
Description of Work: I used Braendel Painting & Services Inc
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Robert H.
10/2013
2.0
interior painters
 + -1 more
I thought this was going to be a great experience. The VP came to give the estimate. He was affable and made me feel confident they would do a great job. Even though they gave the most expensive estimate we received, because of that initial impression we decided to choose them. I had a young baby at the time, and wanted to get all the painting done before we moved him into the house. They were accommodating with scheduling as such. That is about where all the positives end. To be perfectly blunt they did an absolutely terrible job. Areas that we specifically spoke about being addressed and repaired weren't. There were drips on every wall and every door frame. There were parts of every door and window frame that weren't painted. There were spots all over that didn't get enough coats and the underlying color showed through. There was paint on our new light fixtures, the hinges, the railing. There were scuff marks where someone leaned on the wall. The kicks on the stairs were scuffed by their shoes. There were streaks of wall color on the ceiling and molding and vice versa. Clearly they rushed to get the job done. If they couldn't do it right according to when we wanted to do it, that should have been said. I called to complain and they sent a person out to inspect the job. We had post-it notes all over the place marking each issue. He said he'd never seen such careless work. As it was, they had to send a crew back out for a whole other day to fix all their mistakes. As a result I had to uproot my son and spend the night with him in my parent's guest bed to keep him away from the fumes, which was exactly what I was trying to avoid from the beginning. One of the things that annoyed me the most was that in the process of all this, they damaged a suitcase. Rather than just moving things to the center of the room, they decided to stack stuff on our bed and in the course of heaving my suitcase up, they tore the handle off. When I reported this to the VP, he responded - what did you have in there a bunch of rocks? I don't know if he was trying to be funny or was letting his frustration show, but quite frankly what does it matter what I had in the suitcase? It is my personal property and should have been handled with care, if handled at all, irrespective of what was inside. They did eventually compensate me for the bag but when I spoke to him at one point and wondered if we would be receiving any other compensation for all out inconvenience he said he didn't know what I was looking for other than them sending a crew out to make good on what they failed at the first time. Honestly, I still think we should have been given some money back for the deplorable job they did and the fact that I had to displace myself and my son as a result of their shoddy work. Even after they supposedly fixed everything, we still have found areas of trim that were never repainted and other small errors. Several weeks ago I found paint on one of my jackets in the closet because when they corrected the completely uneven, wavy edge they were apparently too lazy to move anything out of the way. At this point I am so fed up with their workmanship and attitudes that we don't even want to bother dealing with them anymore and my husband and I will fix it ourselves and I'll be seeing if the dry cleaners can salvage my coat. The real kicker of it all was when we got the automatic card in the mail after the job was done thanking us for our business and saying they hope they can do work for us again in the future! What a laugh...
Description of Work: painted master bedroom, hall/entry/stairway
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$3,000
April H.
09/2013
5.0
interior painters
 + -1 more
Shane Braendel showed up to do this estimate on my home. Young guy and he was on time and extremely professional. He spent quality time looking at the details of this home and seemed to be very knowledgeable about what needed to be done to my home. He was a bit rushed because of my circumstances and he performed very well under pressure. This kid was in every nook and cranny in the house and found things that I didn't even see when I purchased the home. He gave me an estimate for the work I asked to be done and a second estimate of other work I was considering. The customer service skills this kid possessed were fabulous. The price was more than I expected though. I didn't end up using them to do this work, but only because I found an alumni from my high school to do the work because he is trying to get his business up and running. Super friendly service is what I got from Shane Braendel and he represented his company well. I will keep them in mind for future projects.
Description of Work: Gave an estimate of interior paint job and light wall repairs.
Rating Category
Rating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Linda S.
09/2013
3.0
interior painters
 + -1 more
Coverup very shoddy, fan not removed prior to ceiling work, fireplace and floor ducts inadequately sealed off. Still breathing plaster dust. Paint job sloppy, needed to return on another day to redo. Attitude of supervisor (?) very patronizing.
Description of Work: Contract reads 100% coverup prior to work, scrape popcorn ceiling, patch areas as needed, tape seams as needed, prime and paint walls and ceiling , 100% cleanup
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$3,017.81
Steve R.
07/2013
5.0
house painters
 + -1 more
They're awesome. They did the work free of charge because we had some paint that were peeling off in our porch which they did before so they came and fixed it and nobody was home but they came and did it on their own cord. I like everything about them. They were professional, from the sales guy to the staff to the people working there. Everybody knew what needed to be done and I watched them work and they are very professional. I'm very happy with them. I would definitely use them again.
Description of Work: I used Braendel Painting & Services for some touch-up paint work.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jill B.
05/2013
4.0
interior painters
 + -1 more
Estimate was twice as much as other estimates I had gotten. Very friendly but very expensive.
Description of Work: No services performed.
Rating Category
Rating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Xenil F.
03/2013
3.0
interior painters
 + -1 more
Assured us the leak in the bedroom around the windows was fixed. However, window started leaking again ~ 3 months later. Called and they returned, did a patch job on the outside of the window and fixed the painted inside surface again. But, the leak started again and eventually we had to call another company to come in and replace the windows even though in Braendl's initial estimate the representative assured us he had diagnosed and identified the problem.. As for the painting jobs in the living room, and closet--I had to call them back because they were not addressed correctly on the first visit. Total of 2 more visits by the painter to fully and satisfactorily complete the job. Final anaylsis: priced too high for the level and quality of work. Plus the inconvenience of having to have the painter and company representive come back to document and complete faulty workmanship.
Description of Work: They were to fix water damage in upstairs bedroom under the front window. Seal the window sill and point the bricks below the window. Fix water damage in corner of downstairs closet, fix water damage on ceiling of living room caused by bathroom sink overflow. Fix water damage on dining room ceiling below the bedroom where we had the initial water leak. Paint dining room ceiling and the section of ceiling the in living room where they worked on the buckled paint from the water leak and the same with the ceiling in the downstairs hall closet. .
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$4,000
harvey K.
02/2013
1.0
remodeling, house painters, interior painters, roofing
 + 2 more
Roofing estimate way too high painting very amateurish, high priced - overall job = very poor
Description of Work: rOOFING ESTIMATE, PAINTING
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
Richard H.
01/2013
5.0
interior painters
 + -1 more
They were prompt in meeting me at home to review the work needed and in providing an estimate, and worked with me to arrive at a satisfactory price. Their painting team was on time, friendly, careful to protect the surroundings, and most of all delivered a quality paint job. The also did a few handiwork tasks in an equally high-quality manner. I would use Braendel again.
Description of Work: Entirely satisfactory.
Rating Category
Rating out of 5
Yes, I recommend this pro
$2,000
Steve R.
11/2012
5.0
house painters, interior painters
 + 0 more
Let me start by saying I am a very detail-oriented person. The folks at Braendel painting are the same! I have hired a lot of contract services in my time, and there are very few that even come close to my expectations. Braendel nailed it! These guys are all about the details! From the initial quote, to product recommendations, preparation, painting, last minute changes, and flexible scheduling. Their work is absolutely the best I have ever seen! Most impressive was their level of preparation...the sanding, cleaning, skim coat, more sanding, priming, more sanding....on and on! They arrived on time everyday. They cleaned up the job site everyday. Their crew consists of experienced professionals that have been doing this for a long time. Most of the time you didn't even know they were there. They were prompt, courteous, and very professional. Their painting is incredibly accurate and true, and in most areas, two coats were applied. I had to make a last minute change to the schedule and no one ever groaned or complained...they accommodated my request. They even left the paint they did not use so I could touch up any areas in the future that may get dinged or damaged. They also followed up to see if I was satisfied. I later found out that Braendel started out with two people and with most referals from word-of-mouth, has grown to 20. I can see why!
Description of Work: Front porch, front stairway, and front stairway walls, window and ceiling required sanding, skimcoat, priming, and paint. The walls were lath and plaster with lots of cracks. The stairway carpeting had been previously removed, however, there were numerous nail holes, carpet adhesive, and layers of paint around the carpet that had to be removed and refinished. Braendel painted the walls grey, the trim and step faces white, and the stairway steps were painted black (a real challenge). The exterior wooden porch and wooden railing was in tough shape and it too had to be refinished and painted in grey.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,450
Donald H.
10/2012
5.0
interior painters
 + -1 more
Great job. Everything was covered up, cleaned up and put back.
Description of Work: Had textured ceiling done in the living room & hallway's
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
JANET B.
07/2012
5.0
interior painters
 + -1 more
Very happy with Braendel! Their team came out to paint the walls in my family room. I usually do my own painting, but this room has extremely tall ceiling so I do not have the equipment nor the desire to reach that high. The two gentlemen did a very good job - they cleaned up, even sweeping the floor afterwards. Very happy with them and I would use them again in a heartbeat! Thanks, Jeff!
Description of Work: Braendel painted the walls in my family room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Rhonda A.
08/2011
4.0
house painters
 + -1 more
We were pleased. Overall, I think it was good value for the cost. We got estimates that were much, much lower and of course estimates that were higher. I thought that we paid more than we had to but I think we got more. It wasn't perfect perfect but we were very satisfied and I think that's the best way to put it. I think we got excellent work for what we paid. It still wasn't cheap; we had the whole exterior done. The house is 2-story, 4 bed-rooms and it was built in 1920. I took charge of it, made several calls and got estimates. A year later we're still satisfied. It came out fine and they had a pretty good size crew and I would recommend them. That's the best I can tell you but I can't give exact numbers. I have to look for the materials.
Description of Work: We used Braendel Painting & Service Inc. for painting a year ago.
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Service Categories
Interior Painting,
Exterior Painting,
General Remodeling,
Kitchen and Bath Remodeling,
Windows,
Flooring Sales and Installation,
Unfinished Carpentry,
Roofing,
Decks and Porches,
Siding,
Signs,
Wallpaper
FAQ
Braendel Painting & Services Inc is currently rated 3.6 overall out of 5.
Braendel Painting & Services Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa