ADAMS DOOR CO INC

No. Horribly

Tina was wonderfully. Installer came and replaced chain on a sears garage opener. I have a very heavy door and the garage opener is still working after nine years.

Tina who took my order had great customer service.. Very knowledgeable and could answer my questions. I had one other estimate. Adams Door came in a couple hundred dollars under the price of the other estimate for the exact same door. The doors look beautiful. I did not get the garage door opener. I really do not need for these doors open and close so much more easier than the old wood doors. I wish I did this years ago!

They did not show up on the scheduled day, but did come on the following day on time. The installer was friendly and very professional. We were very satisfied with the completed job. We would definitely use this service again and recommend them to others.

unknown

No comment, everything was very positive as indicated above.

He was pleasant, on time and provided excellent service. He explained everything he was going and was very informative.

I couldn't have asked for better service. I called around noon. The person on the phone said that they would be able to get to me the next day and would call later with a time for the next day. Less than two hours later, they called and said they had someone free and could come right away. I explained that I had to go out to a job but that the door was open and they could come without my being there. They said they would and when I got home from my job several hours later, the door was working perfectly and there was an eminently reasonable bill tucked into my door. I would highly recommend them as prompt, friendly, professional and fairly priced.

One of our garage door springs broke on a Thursday night. I called Adams' Door straight off and left a message. I heard back from Adams early Friday morning and by 9:30 AM that day the job was done. A spring costs only about $20, so I had both replaced, and one of the pulley wheels ($5.00) was obviously in need of replacement, too, so I had that done as well. I have to commend Adams' for the quickness of their response, reasonable price, and competence of their repairman.

No problems, start to finish.

It went very well. I received a call the next morning after leaving a message after business hours on the previous day. Technician was able to come out the same day to make the repair. Prompt and courteous.

I didn't want to deal with it, and so I found Adam's on Angies . . i called them after 5pm on Tuesday and left a message. I called again first thing on Wednesday, and they said they'd tried to get out that day, but couldn't promise me. At the end of the day Wednesday, they called to say that they had me on the schedule for first thing Thursday. The service tech showed at 9.30am, he did his thing, even a little extra service to lube the door. He was nice guy, and worked efficiently. I paid him the $70 he required, and he was on his way. Their total time on site was about 15-20 minutes. I'd recommend them and would use them again.

Once the problem occurred, I called Adams because we had been satisfied with their work at our previous house several years ago. When they said it would be four days before they could make it out, I decided to get an estimate from another company. That company wanted to replace all of the cables and springs for $500 and recommended getting the bearings replaced for another $250. I declined and waited for Adams. I was glad I did, as they didn't recommend replacing anything but the cable, which they did quickly for $85.

The job seemed fairly routine for them. They were in and out in no time. The gentleman was polite and arrived on time. He was personable, professional, and he answered all of my questions. The price was reasonable and the service was great. We couldn't have asked for a better experience with a service company.

I thought Adams Door Co. was overly concerned that I come back to them for business again. So for that reason they seemed to go out of their way to please me, including giving me a great price. It was a first-class job, too. It is just a good company.