Metro NY Insulation

Howard Falkow was incredibly helpful and responsive from the beginning. He walked us through the analysis of the energy leaks in the house and outlined several options to help us save on our energy bill. Rather than immediately pitch us on the most expensive option, he gave us an objective cost/benefit analysis as to which package would result in the best energy savings per cost. Howard was very responsive over email as well as on the phone and he and his staff were always friendly, professional, and very accomadating when it came to scheduling. Howard and NY Metro Insulation provide an excellent service for anyone who is looking to make their home more energy efficient. They are honest, professional, and perform high quality work (we noticed results immediately after the work was performed) and I would recommend them very highly to anyone in the area.

See above.

They were fabulous. We could not have been happier with the work. They were so efficient and did such a great job. They cleaned up after themselves. They did an awesome job. I would recommend them to anyone! We got 3 estimates to insulate approx 2500 sq ft of attic and install insulation in foundation crawl space. Howard from Metro gave us estimate of $4500 for 15" of cellulose insulation for the attic..that was twice the amount of insulation from the lowest estimate ( 7" + crawlspace $3000), but didn't include crawlspace. Highest estimate was approx $6,000 for 12"+ crawlspace. Howard from Metro said we would be better off with more insulation in attic and over garage then with less and insulation in crawlspace. He brought in at no cost to us, someone to do infrared scan of house for energy leakage. How was found to be tight but he recommended to better seal front door (I did myself). We went with Howard, crew showed up on time, did what they had to, very polite, clean. Oh...almost forgot...he also installed two ducts from bathroom exhaust fans that were vented into attic (no charge)...I was having that section of roof redone in spring and roofers attached vents in roof to ducts (went very smooth). I would highly recommend Metro.

On the positive side, I would say that Howard (the manager) was friendly and courteous - but the job was half done. They were supposed to blow cellulose insulation into my walls and only ended up covering half of the walls. They were more concerned with going home early than doing a good and effective job - and this was after showing up late. The outcome, which was to provide soundproofing was not effective and as a result I may have to hire another contractor to finish the job. The price of the contract was competitive, but it is not worth the risk. The manager is very skilled at selling his services and products, but be careful as you may be in for some unpleasant surprise. I would not recommend hiring this company.

Good service. There was one minor glitch which Howard's crew corrected immediately when an air conditioning duct disconnected allowing some insulation to fall into the room below. Although some dust should be expected with the finished job, they were relatively clean and did their best to minimize dust. This was important because of asthma in the family. Howard saved us money by recommending a different attic door baffle than we had purchased (and then returned). Energy costs to heat and cool the house have decreased since the completion of the job.

They are a very good company. I would use them again in the future if necessary.