Verizon

Phone Service - Cellular, Internet Service, TV Service - Cable,


Services we offer

Internet, cable & phone services

Reviews

4.213 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
38%
4
46%
3
15%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.2
value
2.9
professionalism
4.4
responsiveness
4.0
punctuality
4.3
Showing 1-13 of 13 reviews

HENRY D.
09/2016
5.0
cell phone service
  + -1 more
unknown
Description of Work: I have Verizon cell phone, TV, home phone, and internet service. They all quit at once!! Verizon came to my home, they discovered that when a neighbors tree fell on his power line that National grid removed my Verizon cable from the telephone pole box and didn't |put it back. Verizon replaced my whole cable from my house to the pole . The guys were very friendly and did a great job.
Rating CategoryRating out of 5
Yes, I recommend this pro

Sukema C.
07/2015
3.0
internet service, landline phone service
  + 0 more
They're better lately but they took time to get fast. I was having internet connection issues and nobody seemed to be able to figure out what it was. It took about 9 months for them to figure it out.
Description of Work: My internet service is through Verizon as well as the landline phone.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
1.0
punctuality
4.0


Veronica A.
05/2015
5.0
internet service, cable tv service, cell phone service, landline phone service
  + 2 more
The quality with Verizon is excellent, but they are expensive.
Description of Work: I use Verizon for cellular, landline, internet and cable.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0

Yes, I recommend this pro
$160

Mary P.
05/2014
5.0
cell phone service
  + -1 more
I have been using Verizon for seven years. I don't have any problem with them. I think they are great. Overall, I am grading them an A. I am also going to use them in the future.
Description of Work: Phone and Cellular Services.

Rating CategoryRating out of 5
quality
5.0

Yes, I recommend this pro

B. T.
04/2014
5.0
cell phone service
  + -1 more
unknown
Description of Work: I was a loyal Verizon customer for the past 10 years. The pruduxt & service are great. But I was paying $158 every month for two phone #s..! (Was on a smart-phone plan.) Sorry, but that is TOO MUCH.!! I was afriad to switch, though. I finally let myself try Page Plus thru Wireless Express in Cicero for only $55/month for my primary # (and I got to keep my same cell phone #) plus only $10.00 every 3 months for the 2nd #..!!! :0) Its been about 2 months since I switched. The service at Page Plus (e.g. Amount of talk & text & web-surfing) has been the same. No issues there. There was a billing issue at the start of my 2nd month that ticked me off (was supposed to be auto-pay, but didn't credit & I got cut off during an important call). They fixed it within 20 minutes & I am waiting to see what happens at start of month 3 in just a day or so. So far, it was worth switching. I paid about $90 to get out of Verizon, but am saving more than $90 every month now..!! Verizon, why are you SO greedy??? I loved you..!!!

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$160

Liz E.
07/2013
4.0
internet service, cell phone service
  + 0 more
The reason why we are with Verizon is we have the best coverage. We hardly ever lose calls. There are a couple of dead spots when we're travelling but in our area, it's nonexistent. Our internet service is fast. It downloads applications and GPS quickly. There's nothing that I don't like about them. It's a good and solid service. When we had to go to a Verizon Center, they've been fine.
Description of Work: We use Verizon for our wireless internet service and cellular service.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0

Yes, I recommend this pro

Lucille S.
05/2013
3.0
landline phone service
  + -1 more
I like the price of the service.
Description of Work: I use VERIZON.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$20

james S.
04/2013
4.0
internet service, cell phone service
  + 0 more
was on time checked old box ,upgraded old box still not right . put in new unit and set up.
Description of Work: replaced dvr box after old one lost time. did very good job .

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Ingrid L.
07/2012
4.0
internet service, cell phone service, cable tv service
  + 1 more
We went with them as they had a promotion and others were charging too much. I haven't had to call them since they installed it. They were pretty much on time. I would use them in the future as long as the prices don't go up.
Description of Work: I use VERIZON for phone, internet and cable service.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Connie O.
06/2012
5.0
cell phone service
  + -1 more
They are very helpful and accommodating.
Description of Work: My cell phone provider is Verizon. My recent experience with them was to transfer my daughter from her father's account to mine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

April H.
05/2012
4.0
internet service, cell phone service, cable tv service
  + 1 more
I chose Verizon because of their quality. The price is pretty high.
Description of Work: I use Verizon for phone, cable and internet services.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$250

Harry B.
04/2012
4.0
cell phone service, cable tv service, internet service
  + 1 more
I think the pricing is fair.
Description of Work: I have cable tv, internet, and phone. I have the bundle. I have been using them for about a year.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$140

Charles J.
03/2012
4.0
cell phone service
  + -1 more
I have a bundled plan with Verizon for home phone, internet and television services. I am happy with the internet and phone service provided. We are not happy with the television service due to channels we used to receive no longer being available to us. They have been responsive and punctual to our requests. I am uncertain at this time what services if any I may continue to use with Verizon.
Description of Work: I use Verizon for home phone, internet and television services.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

    Contact information

    201 S State St, Syracuse, NY 13202

    www.verizonwireless.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Phone Service - Cellular,
    Internet Service,
    TV Service - Cable,
    Phone Service - Landline

    FAQ

    Verizon is currently rated 4.2 overall out of 5.
    No, Verizon does not offer free project estimates.
    No, Verizon does not offer eco-friendly accreditations.
    No, Verizon does not offer a senior discount.
    No, Verizon does not offer emergency services.
    No, Verizon does not offer warranties.
    Verizon offers the following services: Internet, cable & phone services

    Contact information

    201 S State St, Syracuse, NY 13202

    www.verizonwireless.com