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Universal Windows Direct of Syracuse

Windows, Siding, Insulation,

About us

Universal Windows Direct of Syracuse was founded on a solid foundation of over 20 years in the home improvement and home remodeling industry. Universal Windows Direct of Syracuse strives for 100% total customer satisfaction. By focusing on offering only the highest quality products and worry-free installations, Universal Windows Direct of Syracuse is able to achieve their goal and give homeowners peace of mind when the time comes to remodel. From project start to end, the Universal Windows Syracuse team have built a reputation as the premier home remodeling experts in the Syracuse area with their unmatched commitment to excellence. When the time comes to upgrade your home's windows, siding, doors, or gutters, trust the home improvement experts at Universal Windows Direct of Syracuse to get the job done right the first time and at an affordable price.

Business highlights

23 years of trusted experience

Services we offer

We offer installation of Replacement Windows, Entry Doors, Vinyl Siding and Gutter Protection Covers. Universal Windows Direct has the exclusive rights to the Uni-Shield line of windows, doors and siding. To discuss how we can make your vision for your home a reality, contact Universal Windows Direct today. We’ll gladly schedule a free in-home consultation at your residence so we can explain how you can expect to benefit from our replacement windows, vinyl siding and doors.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

7%



Accepted payment methods

Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.63 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-3 of 3 reviews

Karon S.
08/2017
1.0
replacement windows
  + -1 more
Very disappointed.
Description of Work: I needed one basement window installed. #1 they don't install glass block, #2 their price per vinyl window, that I can purchase at HD for $ 93.00 , is over $ 400.00 per plain open/close vinyl window. That is just highway robbery, which is so prevalent today. No Thanks!

Rating CategoryRating out of 5
value
1.0


Response from Universal Windows Direct of Syracuse
[Member Name Removed], We never did any work for you. I am sorry you were disappointed after our brief phone call. You were only looking for glass block and were told that we do not install that type of window. As far as our pricing, you asked what a new basement window could cost. We generally do not quote a job over the phone and any numbers you were given over the phone was just a ballpark estimate and not an actual quote. We would need to actually visit your house to give an actual quote. IF we were given a chance to do work for you I am sure you would have been more than satisfied with the quality of our windows and installation as were the other customers that reviewed us on Angies List that we actually did work for. Thank You

Susan B.
03/2017
5.0
insulation, siding
  + 0 more
I met Dave, the supervisor, at the state fair and he came out two weeks later to look at my house. Anytime I had a question, he we answer it promptly. It took two weeks for them to get the materials but then they showed up on time every day. They were very professional and worked efficiently. All of the old wood siding was removed, all of the trash was cleaned up, and they were done within 5 days. I was impressed with how meticulous and clean they were. I never found an issue with their work and on the last day I did a walkthrough with Dave and everything is perfect. I look at my house every day and am very pleased. I am going to put their sign back out in my yard this spring because I was that impressed with this company.
Description of Work: Universal Windows Direct of Syracuse re-sided and insulated the entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Marian S.
03/2017
5.0
replacement windows
  + -1 more
It was perfect.
Description of Work: They replaced 11 windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    311 Gordon Ave, Syracuse, NY 13211

    http://www.universalwindowssyracuse.com

    Service hours

    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Windows,
    Siding,
    Insulation,
    Doors,
    Gutters

    FAQ

    Universal Windows Direct of Syracuse is currently rated 4.6 overall out of 5.

    Monday: 9:00 AM - 7:00 PM

    Tuesday: 9:00 AM - 7:00 PM

    Wednesday: 9:00 AM - 7:00 PM

    Thursday: 9:00 AM - 7:00 PM

    Friday: 9:00 AM - 7:00 PM

    Saturday: 9:00 AM - 5:00 PM

    Universal Windows Direct of Syracuse accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Universal Windows Direct of Syracuse offers free project estimates.
    Yes, Universal Windows Direct of Syracuse offers eco-friendly accreditations.
    No, Universal Windows Direct of Syracuse does not offer a senior discount.
    No, Universal Windows Direct of Syracuse does not offer emergency services.
    Yes, Universal Windows Direct of Syracuse offers warranties.
    Universal Windows Direct of Syracuse offers the following services: We offer installation of Replacement Windows, Entry Doors, Vinyl Siding and Gutter Protection Covers. Universal Windows Direct has the exclusive rights to the Uni-Shield line of windows, doors and siding. To discuss how we can make your vision for your home a reality, contact Universal Windows Direct today. We’ll gladly schedule a free in-home consultation at your residence so we can explain how you can expect to benefit from our replacement windows, vinyl siding and doors.

    Contact information

    311 Gordon Ave, Syracuse, NY 13211

    http://www.universalwindowssyracuse.com

    Service hours

    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 5:00 PM