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THE CRAFTSMAN

Furniture Refinishing and Repair, Kitchen and Bath Remodeling, Furniture - Custom Made,

About us

20 EMPLOYEES, NO PICKUP OR DELIVERY

Business highlights

47 years of trusted experience

Services we offer

CUSTOM FURNITURE & FURNITURE REFINISHING.


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.813 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
15%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
5.0
responsiveness
4.8
punctuality
4.7
Showing 1-13 of 13 reviews

Mary Ellen B.
02/2016
5.0
furniture repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Janet M.
10/2015
5.0
furniture repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

HOWARD F.
07/2015
4.0
furniture repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Barbara W.
03/2015
5.0
furniture repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terry B.
02/2015
5.0
furniture repair
  + -1 more
The quality of the work was good. He has a lot of interesting projects going on that you would take furniture repair would be beneath him, could be more like an artist. He was there when I got there, the only thing I'd say is the thing probably took a little bit longer than I would've expected.
Description of Work: The guy from The Craftsman was able to repair a recliner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$225

WILLIAM W.
07/2014
5.0
furniture repair
  + -1 more
Excellent work that was completed on time and below estimate. Will not hesitate to use The Craftsman again for delicate repair work.
Description of Work: Repaired two broken drawer fronts from our antique Stickley desk.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Barbara W.
02/2014
5.0
furniture repair
  + -1 more
.
Description of Work: Refinished dresser and nightstand.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,125

Arne S.
07/2013
5.0
furniture repair
  + -1 more
MOST EXCELLENT! Ron came out to evaluate the work to be done and arranged to have his guys pick up the table and chairs. They showed up on time and, when the work was done, delivered and set up the table on time. The work was done in a timely fashion and looks great. He even included a can of his own brand of furniture polish free. My wife and I would highly recommend them!
Description of Work: Repair and refinish antique, two leaf dining room table and four antique chairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Melissa C.
10/2012
5.0
furniture repair
  + -1 more
Overall very smooth. I saw an ad in the Post Standard, and called the next day. I was able to bring the pieces to his shop although he would have come to my home for an estimate. I was in no rush for the furniture but it was done in 2 weeks.
Description of Work: I brought in several family pieces of furniture that I had inherited. All needed repairs and the finish was "beat." The work he did was superb. Ron (the owner) mixed a stain color so the repaired pieces blended in. Repairs were invisible and flawless. My grandparents would be thrilled! This man knows furniture!! He also was blunt and told me what pieces were worth doing and what were not. I appreciated that, since I had no clue. I now have a list of things to have him refinish and want to save my $$ for a custom piece of furniture also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Dean A.
08/2012
5.0
furniture repair
  + -1 more
The Craftsman is quite a character. Expect to be met with some bluster and extensive "philosophizing" about world events, art, furniture making and any other topic of the day. The day I dropped my furniture at his store I ended up staying several hours discussing various topics. Overall, a pleasant experience, as long as your willing to listen to an opinionated individual. The repairs made to my furniture were superb. I graded down slightly on the cost, however I'm not sure what it should cost; so it is probably a very fair price, especially considering the extent of damage to the furniture and what it would have cost to replace the leather furniture. His workmanship on his orginal design furniture is exquisite. If you're in in the market for new furniture I'd recommend a stop at The Craftsman's shop.
Description of Work: The Craftsman repaired a leather chair, love seat and sofa that were damaged in a move. The internal framework was broken by the movers. All pieces were repaired.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$980

Mary D.
07/2012
5.0
furniture repair
  + -1 more
The date of repair is estimate. It was about 3 years ago and I do not remember the cost except that I judged it to be in line with custom repair. Ron not only repaired the chair's seat so that it has stood the test of time and the repair is fairly inconspicuous, but also told me about the likely style and age of the chair. He is a man who loves to talk (local history, furniture, old houses) so the chore of bringing the chair in turned out to be an enjoyable break in my day. The furniture made and displayed in the shop is also beautiful. At that time Ron made his own furniture oil which is really great; I love the smell and look of health-restored to wood. Unfortunately, I have about run out and cannot find it in local stores. The shop is a little tricky to find as the only entrance is on a driveway that runs behind a small shopping center in Eastwood. It is open on weekends only by appointment.
Description of Work: Ron repaired a crack in the seat of a large wooden rocking chair that has been in my family for at least two generations. The crack ran almost all the way from back to front of the seat so that the chair was unsafe to sit in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Howard K.
01/2010
4.0
furniture repair, custom furniture
  + 0 more
The experience was good. The owner was knowledgeable and gave high attention to details.
Description of Work: I used them to refinish the furnishing on an antique lamp because the wood pieces on the lamp had stained. They covered the stains and refinished it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Mary M.
09/2008
5.0
furniture repair, interior designers, remodeling, home remodeling
  + 2 more
Complete remodeling of kitchen and office space, great attention to detail and quality. Also did refinishing work on furniture and did a wonderful job, they specialize in refinishing and repairing all types of furniture, had some antique furniture as well as contemporary refinished by them and was very pleased. Ron is also a talented designer, helped with all phases of the remodel, including architecture, color, interior design.
Description of Work: Complete remodeling of kitchen and office space. Great attention to detail and quality. Also did refinishing work on furniture and did a wonderful job, they specialize in refinishing and repairing all types of furniture, had some antique furniture as well as contemporary refinished by them and was very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100,000

    Contact information

    110 WALTER DR, Syracuse, NY 13206

    www.thecraftsman.com

    Service hours

    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Furniture Refinishing and Repair,
    Kitchen and Bath Remodeling,
    Furniture - Custom Made,
    General Remodeling,
    Interior Design and Decorating

    FAQ

    THE CRAFTSMAN is currently rated 4.8 overall out of 5.

    Monday: 8:30 AM - 5:00 PM

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:30 AM - 5:00 PM

    THE CRAFTSMAN accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, THE CRAFTSMAN does not offer free project estimates.
    No, THE CRAFTSMAN does not offer eco-friendly accreditations.
    No, THE CRAFTSMAN does not offer a senior discount.
    No, THE CRAFTSMAN does not offer emergency services.
    No, THE CRAFTSMAN does not offer warranties.
    THE CRAFTSMAN offers the following services: CUSTOM FURNITURE & FURNITURE REFINISHING.

    Contact information

    110 WALTER DR, Syracuse, NY 13206

    www.thecraftsman.com

    Service hours

    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM