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The Chimney Doctor

Chimney Repair, Masonry, Chimney Caps,

About us

In Business for over 40 Years Serving Central New York. • Family Owned and Operated • Fully Insured • Masonry • New Construction • Parging • Hearths • Fireplaces • Sidewalks • Inspections • Cleanings • Wood Stove Installs • Refacing • Fireplaces • Chimneys • Real and Cultured Stone Work • Floors • Flatwork • Pavers • Retaining Walls • • Call today to setup an appointment. (315) 516-8364

Business highlights

54 years of trusted experience
Emergency Services Offered

Services we offer

Masonry, New Construction, Parging, Hearths, Fireplaces, Sidewalks, Inspections, Cleanings, Wood Stove Installs, Refacing, Chimneys

Services we don't offer

Ask For Details

Amenities

Senior Discount

n/a

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.515 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
0%
3
0%
2
7%
1
20%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
4.4
responsiveness
4.7
punctuality
4.7
Showing 1-15 of 15 reviews

Linda R.
05/2020
5.0
foundation repair
  + -1 more
They have been professional with the estimate process and I felt I could trust him, his prices were fair and he had integrity and I'm looking forward to working with him.
Description of Work: Concrete foundation needs patching.
Rating CategoryRating out of 5
Yes, I recommend this pro

charles F.
10/2017
5.0
chimney repair
  + -1 more
He did an excellent job. They did my chimney.They did a wonderful job. They never bothered me.
Description of Work: New chimney.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

george C.
03/2015
5.0
chimney repair, masonry, pavers, gravel
  + 1 more
unknown
Description of Work: Rebuilt chimney with prefab stone

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Patrick S.
07/2014
1.0
chimney repair, masonry
  + 0 more
.
Description of Work: Never returned my call.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Perry A C.
07/2014
2.0
chimney caps, chimney repair
  + 0 more
It took him a long time to complete the job. They first time he came he did not have the tools. It seemed he did not care. I was not happy with the work.
Description of Work: We used The Chimney Doctor.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$1,000

Martha M.
06/2014
5.0
chimney caps, chimney repair, masonry
  + 1 more
unknown
Description of Work: They cleaned and repaired our foundation that had peeling paint and chipped mortar(?) They applied a new protective coat to the foundation. $2500 |They repaired a retaining wall that was leaning. $550 |They put chimney caps on the chimney. $200 (double chimney $100 each) |The price for the foundation was similar to the other two estimates that we got. We went with them because they are masons and it is their business.(foundation) We called a painter and he said we needed a mason. | |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,250

Greg L.
05/2014
5.0
masonry
  + -1 more
They were professional, on time, and thorough.
Description of Work: Cleaned Chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sharon S.
02/2014
5.0
chimney caps, chimney repair, masonry, pressure washing, roof cleaning
  + 3 more
Excellent work, sent us before & after colored photos....big difference, looks great! We were just moving in to my childhood home, and now can enjoy those fireplace fires I loved so much! |Dave was very professional and did a wonderful job, and would recommend him highly !
Description of Work: Completely inspected chimney. Repaired, resurfaced and power washed chimney on roof; installed multi-flue stainless chimney cap and screen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Robert C.
07/2013
1.0
chimney caps, chimney repair, masonry
  + 1 more
I did not contract for services. The Chimney Doctor came out to my home no less than 4 times and the price for services went up each time he visited the property. First meeting he was totally unprepared and did not bring his complete book of samples of his work to review. He reviewed the chimney and stated he could do the stone veneer for $3500-4000. he did not even measure the chimney. I asked him to measure however he stated he's done many like this and his estimate would be good. Second visit he showed up with a couple of his field crew to measure chimney and he did not discuss any change in his ball park estimate. I then provided him with type stone surface we wanted to have on the chimney and when I called him he did not even remember looking at the chimney so he decided to visit house again. Upon visiting house again he then stated he would provide me cost estimate in a couple days. I waited and he called with a final estimate of $4500 within 3 days. I told him I needed a written quote and he stated it would take him a couple days to get it to me. He arranged to meet me at my home and at the meeting he tried jacking price up another $500 on the job after he looked at the chimney for the 4 time. At that point I told him to just give me the written quote and thus ended the process with the Chimney Doctor.
Description of Work: Provided cost estimate to repair chimney surfacing with cultured stone veneer and replace/repair chimney cap.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$5,000

John V.
07/2013
5.0
chimney repair, masonry, stucco
  + 1 more
Very good work very pleased with work. On time great price, high quality materials..
Description of Work: Stucco Chimney on side of house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Brian P.
12/2011
5.0
chimney caps, chimney repair, masonry
  + 1 more
Very responsive to providing the estimate, scheduling the work, and completing the work. Setup took a little longer than they first thought because they weren't able to use scaffolding. They didn't ask for more money because of this, though. It was a hassle-free experience.
Description of Work: Repointed two chimneys and installed chimney caps.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Marty U.
05/2011
1.0
chimney repair, masonry
  + 0 more
I asked if they would warranty their work. They said they would not!
Description of Work: They wouldn't give me a quote or anything.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
4.0
punctuality
2.0


Katherine P.
10/2010
5.0
chimney repair, chimney sweep, masonry
  + 1 more
After an initial glitch, in which the person who answered the phone & who said he'd do the estimate in two days' time, never showed up. When I called about it, a 2nd person apologized & we set up another appointment. Two workers did show up, gave me the estimate & did the work the next day. I left my house open for them so they could come and go. I understand it was logistically a difficult job, and they came back three times between mortar/sealant settings. They left the house neat & locked up. I thought $300 seemed a little high at first, but given the amount of time the job required, I think it was fair.
Description of Work: An inspection revealed a gap in the mortar between bricks and the inside-front of the firebox, creating a 'secondary chimney'. Needed to be sealed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

daniel G.
09/2010
5.0
chimney repair, chimney sweep, masonry
  + 1 more
It went very well. Excellent work from start to finish - the estimate, the work, the clean up. Very professional.
Description of Work: The chimney on my house was in terrible shape. It had to be completely re-built; repairs would not work. The Chimney Doctor gave me a good estimate, lower than others. The work was outstanding and they scheduled me right in. This is a master mason who knows the work and has done it for 38 years. They were prompt in arriving on the job, had the entire thing done in one (long!) day. Clean up was excellent. They also swept the chimney. I highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,650

charles F.
01/2009
5.0
chimney sweep, masonry
  + 0 more
Everything was excellent. They were careful with my home, and respected my privacy. The price was good, and they stayed right on the estimate. I was very happy with them.
Description of Work: They tore off my old chimney and replaced it. They also tore out my front stairs and installed new ones.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,500

    Contact information

    127 Dippold Ave, Syracuse, NY 13208

    http://www.thechimneydoctorofcny.com

    Service hours

    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Chimney Repair,
    Masonry,
    Chimney Caps,
    Chimney Sweep,
    Foundation Repair,
    Roof Cleaning,
    Stucco,
    Pressure Washing,
    Stone and Gravel,
    Fireplaces

    FAQ

    The Chimney Doctor is currently rated 4.5 overall out of 5.

    Monday: 7:00 AM - 6:00 PM

    Tuesday: 7:00 AM - 6:00 PM

    Wednesday: 7:00 AM - 6:00 PM

    Thursday: 7:00 AM - 6:00 PM

    Friday: 7:00 AM - 6:00 PM

    The Chimney Doctor accepts the following forms of payment: Check
    No, The Chimney Doctor does not offer free project estimates.
    Yes, The Chimney Doctor offers eco-friendly accreditations.
    No, The Chimney Doctor does not offer a senior discount.
    Yes, The Chimney Doctor offers emergency services.
    No, The Chimney Doctor does not offer warranties.
    The Chimney Doctor offers the following services: Masonry, New Construction, Parging, Hearths, Fireplaces, Sidewalks, Inspections, Cleanings, Wood Stove Installs, Refacing, Chimneys
    Ask For Details

    Contact information

    127 Dippold Ave, Syracuse, NY 13208

    http://www.thechimneydoctorofcny.com

    Service hours

    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM