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SUBURBAN PROPANE

Heating and Air Conditioning, Propane Sales Services, Plumbing

Reviews

4.39 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
11%
2
11%
1
11%


Rating CategoryRating out of 5
quality
4.8
value
3.8
professionalism
4.6
responsiveness
4.5
punctuality
4.5
Showing 1-9 of 9 reviews

KD K.
09/2016
1.0
heating & air conditioning/hvac, propane sales
  + 0 more
I was told I had no suitable areas in my home for heaters. I was told the cost would be $3-5000. I was told they can't install anyway because they don't have enough workers. I went with another company, and now have 2 heaters in my home and spent about $1500. I ALMOST can't wait for winter!
Description of Work: I wanted to upgrade from wood heat to propane heat.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Theresa P.
12/2014
2.0
heating & air conditioning/hvac
  + -1 more
We had just bought the house and they had an inground propane tank, plus three tanks that were in the storage shed. We wanted to use a different provider because after researching, these people were too expensive. They had too many misc. fees. It was very difficult to get them to take care of their tanks. It cost us a lot of money to have the inground tank removed because we could only use it if we used their propane.
Description of Work: Removed tanks.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$1,000

thomas j S.
07/2014
3.0
heating & air conditioning/hvac
  + -1 more
Have been using them for years. Very reliable a nd pleasant to deal with. Their pricing just gets higher and higher.
Description of Work: deliver propaneA

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Eileen A.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
I had a problem with the bill. The manipulation of the regular payment plan, the delivery at time when the price is up and the price is down. The work they did was superb and was excellent. The work done was efficient. They knew what they are talking about. The overall turned out to be excellent. They were quick to respond and they were very accommodating.
Description of Work: I used the services of Suburban Propane. We did have some work done on heating pipes. They did some changes with the feed lines to the appliances n the house. They improved the performance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Meighan M.
06/2014
5.0
propane sales
  + -1 more
They were fine. They do everything professionally, come on time on deliveries, and will keep track of that. I use them also for other works. That is a good company to use.
Description of Work: They deliver my propane and maintain that.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Meighan M.
08/2013
5.0
plumbing
  + -1 more
They are very good. They always do a good job and their price is reasonable. I received several other estimates and they were the most reasonable. I have used them for about three years and I have also been pleased with the service.
Description of Work: They replaced our fuel tank. They have also replaced our boiler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

Kristi L B.
05/2012
5.0
propane sales
  + -1 more
I have used them for 10 years. They are a great service for filling my propane tank. They are responsive, punctual, and professional. I would use this provider again.
Description of Work: They filled my propane tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Rev. Marilyn S.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
They are one of the few companies who deliver heating oil and propane. I would recommend them because of their reliability. They are fair; prices are competitive, professional and respond immediately.
Description of Work: I used the services of Suburban Propane to clean the furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Martin K.
07/2007
5.0
heating & air conditioning/hvac
  + -1 more
Overall, I am very Satisfied with the service!
Description of Work: We were having problems with our thermostat; it was not functioning properly. We called Suburban Pronane and they punctually showed up a couple of hours later. They helped fix the thermostat and charged a reasonable fee. They were very professional and prompt.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

    Contact information

    5793 WIDEWATERS PKWY, Syracuse, NY 13214


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Propane Sales Services,
    Plumbing

    FAQ

    SUBURBAN PROPANE is currently rated 4.3 overall out of 5.
    No, SUBURBAN PROPANE does not offer free project estimates.
    No, SUBURBAN PROPANE does not offer eco-friendly accreditations.
    No, SUBURBAN PROPANE does not offer a senior discount.
    No, SUBURBAN PROPANE does not offer emergency services.
    No, SUBURBAN PROPANE does not offer warranties.

    Contact information

    5793 WIDEWATERS PKWY, Syracuse, NY 13214