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Stanley Steemer

Carpet Cleaning, Upholstery Cleaning, Flooring Sales and Installation,

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com.

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, tile, grout, furniture & leather cleaning, area rugs, autos, boats & RVs, water damage restoration, air duct, hardwood floor refinishing, sales & installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.341 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
66%
4
10%
3
12%
2
2%
1
10%


Rating CategoryRating out of 5
quality
4.3
value
4.0
professionalism
4.4
responsiveness
4.4
punctuality
4.4
Showing 26-41 of 41 reviews

Kathleen G.
10/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Carl G.
09/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Corin B.
02/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sandra A T.
11/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: "1) Arrived on time |2) no high pressure pitch for more work but did suggest additional items |3) Professional people doing the work |4) Price was reasonable for work done"
Rating CategoryRating out of 5
Yes, I recommend this pro

Patricia T.
01/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Shampooed 2 rugs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Angie V.
07/2014
5.0
carpet cleaners
  + -1 more
aw
Description of Work: Clean, Protect & deodorize carpet in living room dining room & bedroom & hall. They arrived on time were very polite & professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$234

Richard T.
05/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
unknown
Description of Work: Cleaned carpets in three rooms including moving all furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

HOWARD F.
12/2013
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: My issue with Stanley Steamer is the take an L shaped living room & charge for 2 rooms instead of one to beef-up the price!
Rating CategoryRating out of 5

Response from Stanley Steemer
Talked to this morning. Price for L shaped rooms has always been considered 2 rooms. Told Customer we would give him 10% off next cleaning. They have used Stanley Steemer 4 times in the past and we look forward to cleaning for him again in the near future.

Mary W.
12/2013
3.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$400

David C.
07/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Professional, prompt, great service from the guys that showed up. I have used them for years - never a problem of any kind.
Description of Work: cleaned carpets throughout house and family room furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

barbara R.
05/2012
5.0
carpet cleaners
  + -1 more
They are very professional. They don't do things without asking. They let you know all of the choices that are available. They will move the furniture. They guys that I had here were very comfortable to be around. I felt like I could leave one upstairs and come downstairs with the other one. It was a very good experience. They did a fantastic job. They called and then came earlier than they said that they were going to be here.
Description of Work: We have our carpet cleaning done by Stanley Steemer. They cleaned the carpet in three rooms and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Susan M.
02/2012
5.0
carpet cleaners
  + -1 more
They did a good job. They were efficient, they moved thought the rooms not to fast but not too slow either. I liked the fact they put plastic or styrofoam under the legs of our furniture so it wouldn't get wet or damp. We did take advantage of a special they were having so it would have cost more.
Description of Work: They came in and cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Barbara Z.
09/2010
3.0
carpet cleaners
  + -1 more
See above
Description of Work: I had Stanley Steemer clean all my carpets once a year for three years ending in 2008. They were prompt, and did a good job but their price was way too much. I have a small house and my carpets had no visible dirt or stains and they spent a little over an hour here the first time, an hour the second time and forty five minutes the third time. They told me about other customers who had filthy carpets and all the time they would spend at their houses and I felt that I was the house that helped them bring in the bucks for all their trouble with the other jobs. They never see the job when they give an estimate and base it on how many rooms and how big. I told them after the last job that I was not happy with the price and they said they would have the owner call me but never did. Last year, 2009, they called me and asked if I was going to have them clean my carpets again and I told them no that I wasn't happy with the price and again they said they would have the owner call me but I never heard a word.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$345

Shelby S.
09/2010
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I was pleased with employees, prompt and personable. Performed services as requested and in a timely fashion. Work was completed to my satisfaction. I was pleased and would recommend this company again.
Description of Work: cleaned carpets, removed spots, moved furniture

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

JANE S.
07/2008
4.0
upholstery cleaning
  + -1 more
I thought their prices were too high for 3 chairs.
Description of Work: Stanley Steemer gave estimate over the phone for cleaning 3 chairs (2 arm chairs and 1 recliner).

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$140

DEE P.
11/2006
5.0
upholstery cleaning
  + -1 more
The team of two guys came into the house at the exact appointment time. They used their equipment to clean one large couch and a large chair. The pillows got done too. The couch and pillows needed a couple of hours to dry afterwards, but it wasn't a problem. Afterwards, everything smelled great and looked even better.
Description of Work: They were great! My son really made a mess of our couch and love seat with yogurt stains and dirty handprints all over the furniture. These guys were professional, came in to my house, and cleaned our furniture in no time. We were so thrilled with their work! I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200
    • 1
    • 2(current)

Contact information

6710 Commerce Blvd, Syracuse, NY 13211

www.stanleysteemer.com/Home.aspx?landid=angieslist

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Flooring Sales and Installation,
Floor Cleaning and Waxing,
Air Duct Cleaning,
Ceramic Tile,
Oriental Rug Cleaning,
Mold Testing & Remediation,
Water & Smoke Damage,
Blind Cleaning

FAQ

Stanley Steemer is currently rated 4.3 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

Stanley Steemer accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Stanley Steemer offers free project estimates.
Yes, Stanley Steemer offers eco-friendly accreditations.
No, Stanley Steemer does not offer a senior discount.
Yes, Stanley Steemer offers emergency services.
Yes, Stanley Steemer offers warranties.
Stanley Steemer offers the following services: Carpet, tile, grout, furniture & leather cleaning, area rugs, autos, boats & RVs, water damage restoration, air duct, hardwood floor refinishing, sales & installation.

Contact information

6710 Commerce Blvd, Syracuse, NY 13211

www.stanleysteemer.com/Home.aspx?landid=angieslist

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM