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Smithworks Contracting

Ceramic Tile, Kitchen and Bath Remodeling, Flooring Sales and Installation,

About us

I am a small business that includes myself and one other employee when needed. My billing procedure is a 50% down payment and a 50% final payment when the job is completed to the customers satisfaction. I offer a referral program to all of my customers that I can discuss when job is complete.

Business highlights

11 years of trusted experience

Services we offer

Tile Repair & Installation, New Tile, Windows, Doors, Hardwood Flooring. Tile & Stone Customization. Bathroom & Kitchen Remodels. Trim Installation, Custom Sills

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

3.86 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
17%
1
17%


Rating CategoryRating out of 5
quality
3.6
value
3.6
professionalism
3.6
responsiveness
4.2
punctuality
4.4
Showing 1-6 of 6 reviews

Stephen W.
03/2016
1.0
remodeling
  + -1 more
unknown
Description of Work: The tile wasn't level so the toilet wouldn't sit flat and rocked. The tile on the floor had gaps between 1/4 to over 3/8. They weren't even. The tile in the shower wasn't bad except I had to grind down a tile so the trim for the shower was able to be installed. The floor tile were the 5 foot vanity is wasn't leveled as asked and he refused to use 1/4 inch spacers so the tiles would be even. He got rude and mouthy to the point of almost kicking him out of our house but didn't as he was in the middle of laying the floor. so now we have a uneven floor and if we rip it out to re due it. It will be very expensive as it has heating elements in the floor.he said he would come over to tear the tiles out to fix it but after him screwing everything up it would mean he would probably damage the heating elements in the floor and then it would cost us a lot more so now were stuck with a NOT SO GOOD JOB! AT A HIGH PRICE! HIRE SOMEONE ELSE IF YOU WANT IT DONE RIGHT.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$850

Stephen W.
01/2016
2.0
ceramic tile, home remodeling
  + 0 more
I had hired him to do tile work in my bathroom. In the middle of the job, I asked him if he would use the quarter inch spacers. He got very mouthy and told me to walk away and let him finish it. He also stated “if you want to pay me $1200- I’ll come here and you can tell me how to do it your way and you can teach me.” He refused to use the spacers that I could provide. Some of the gaps are less than a quarter inch and just over three eights of an inch. The plumbing was not done yet and I let him know I would remove the toilet flange so that he could tile around the hole and the flange could be mounted on top of the tile. He assured me that I would have no problems. I asked him to make sure the tiles in that area were level. The toilet rocks back and forth because the floor under it is not level. I’ve had to put filler under the edges of the toilet and let it harden so that it wouldn’t rock and break the toilet flange. Where the glass trim screws against the wall for the glass surround on the shower- he left one of the glass mosaic tiles sticking out so far that there was an 1/8 of an inch gap. I had to grind the tile back so that the aluminum strip could be installed flush against the wall and be sealed correctly. Where the five foot vanity is- I asked him to make sure (I even offered my 6 foot level so that it would go across all of the tile) that the cabinet was completely level in that area so that when the top sat on it- it would be even. He never put a level across them- one leg of the vanity needs to be shimmed so that it sits level. I did ask him if he used a level on each tile. He told me that he would make sure all of the tiles were level by finding the high spot in the room leveling everything to it. He kept telling me to let him do his job and that I would be happy with the outcome.He also told me that most guys would do the job for $500.00 but the job wouldn't be as good.
Description of Work: I had hired him to do tile work in my bathroom.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$850

Response from Smithworks Contracting
Thank you for choosing me to do your shower tile and bathroom floor. I appreciate your business. When the customer contacted me to discuss a couple of minor issues, I explained to him that I would have no problem coming out and fixing any problems that he brought to my attention (as all of my tile work is always warrantied for 5 years). Unfortunately the customer refused my offer to solve the issue, but if he changes his mind at any time I would be more than happy to come out and fix any of the issues that he expressed to me. Once again thank you for your business.

Jennifer A.
12/2015
5.0
ceramic tile, flooring contractor
  + 0 more
I am so glad we decided to have our tile installed with Smithworks. Jeff was professional and extremely skilled with his tile work. He informed us of the entire process and made sure we were happy each step of the way. He was very easy to work with and helped us achieve the look we were hoping for in our kitchen. He was timely, responsive and cleaned up at the end of each day. We look forward to using Smithworks for our next household project.
Description of Work: Removed tile backsplash and installed new tile backsplash in the kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Smithworks Contracting
Thank you so much for giving me a call, and I am glad that you chose to do the big deal. I look forward to doing future projects with you such as the bathroom remodel. It was great working with you!

Justin O.
11/2015
5.0
ceramic tile
  + -1 more
Jeff was professional and thorough he did everything as we discussed prior to us hiring him and then some. We had conversations before he started the job making sure all supplies were purchased. He was on time, very cautious of my hardwood floors in my hall, clean and put up with my children wanting to help and talking to him. He accommodated our schedule and came early to finish the job. His work and professionalism is top notch. We would definitely use Jeff again and recommend him to our friends and family!
Description of Work: Jeff removed and re-laid bathroom tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Smithworks Contracting
Thank you again for selecting Smith Works Contracting. I am glad that you really enjoy the tile work that I did in your bathroom, and I'm looking forward to helping you finish off your other bathroom whenever you are ready for this next project!

Linda and Brian M.
09/2015
5.0
ceramic tile, flooring contractor
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$800

Response from Smithworks Contracting
Thank you for letting me do the tile backsplash in your kitchen. I'm looking forward to doing more work for you in the future on your future properties. Thank you for referring me to other customers in your neighborhood.

susan L.
08/2015
5.0
ceramic tile, deck cleaning, doors, home remodeling, plumbing, replacement windows, woodworking
  + 5 more
I am an out of town landlord with several older apartments. I have worked with many contractors and handymen over the last 20 years and can finally say I have found a company I feel totally comfortable with. Jeff and Greg are by far the most impressive duo I have had the luck of running into. They specialize in tiling and plumbing and updated three bathrooms and a kitchen for me. But they have also handled almost any other odd job I asked them to do. Besides being professional, Jeff and Greg are also honest, efficient, and are extremely hard workers. They give you a schedule and actually stick to it (very refreshing!). Jeff did a great job of keeping me informed, listening to what I wanted, and was very flexible along the way. We ran into several problems working in "this old house", which were frustrating at times, to say the least. They stuck with me though, which I am not sure others would have done, at least not without a lot of price gouging! They take pride in their work and do things the right way ( instead of doing a "cob job", just to get in and out -with your money!). I truly feel that Jeff and Greg have my best inteests at heart. Although I do have family in town, I know I won't ever have to rely on or bother them again when things go wrong. I now have a trustworthy and reliable solution!!! Last but not least, Smithworks Contracting prices are reasonable. I was able to afford to do the things that needed attention. My apartments are now updated, solid, and look great. I give Smithworks Contracting an A++ in ALL areas! Thank you so much Jeff and Greg.
Description of Work: 1 and 1/2 kitchen and 3 bathroom remodel jobs. Tiled Hung 2 new doors. Replaced window and ceiling tiles. Put in new thresholds and trim. Fixed all leaking problems and shutoff valves to secure longevity of the house. Repaired then installed new decking. This price included some tile and most all materials.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Smithworks Contracting
Hi [Member Name Removed], thank you again for having Smith Works Contracting do all of the work on your apartments. We appreciate you helping us grow as a business, and we look forward to working with you again in the future!

    Contact information

    917 Cadillac St, Syracuse, NY 13208

    handymanservicesyracuse.com

    Service hours

    Sunday:
    9:00 AM - 6:00 PM
    Monday:
    7:30 AM - 9:00 PM
    Tuesday:
    7:30 AM - 9:00 PM
    Wednesday:
    7:30 AM - 9:00 PM
    Thursday:
    7:30 AM - 9:00 PM
    Friday:
    7:30 AM - 9:00 PM
    Saturday:
    9:00 AM - 6:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Ceramic Tile,
    Kitchen and Bath Remodeling,
    Flooring Sales and Installation,
    Doors,
    Finished Carpentry and Woodworking,
    Deck Maintenance,
    Windows,
    General Remodeling,
    Plumbing,
    Hardwood Flooring Sales and Installation

    FAQ

    Smithworks Contracting is currently rated 3.8 overall out of 5.

    Sunday: 9:00 AM - 6:00 PM

    Monday: 7:30 AM - 9:00 PM

    Tuesday: 7:30 AM - 9:00 PM

    Wednesday: 7:30 AM - 9:00 PM

    Thursday: 7:30 AM - 9:00 PM

    Friday: 7:30 AM - 9:00 PM

    Saturday: 9:00 AM - 6:00 PM

    Smithworks Contracting accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Smithworks Contracting offers free project estimates.
    No, Smithworks Contracting does not offer eco-friendly accreditations.
    No, Smithworks Contracting does not offer a senior discount.
    No, Smithworks Contracting does not offer emergency services.
    No, Smithworks Contracting does not offer warranties.
    Smithworks Contracting offers the following services: Tile Repair & Installation, New Tile, Windows, Doors, Hardwood Flooring. Tile & Stone Customization. Bathroom & Kitchen Remodels. Trim Installation, Custom Sills

    Contact information

    917 Cadillac St, Syracuse, NY 13208

    handymanservicesyracuse.com

    Service hours

    Sunday:
    9:00 AM - 6:00 PM
    Monday:
    7:30 AM - 9:00 PM
    Tuesday:
    7:30 AM - 9:00 PM
    Wednesday:
    7:30 AM - 9:00 PM
    Thursday:
    7:30 AM - 9:00 PM
    Friday:
    7:30 AM - 9:00 PM
    Saturday:
    9:00 AM - 6:00 PM