RAYNOR OVERHEAD DOOR SALES COMPANY INC

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They got it fixed quickly.

I called after business hours and left a message. They called back first thing the next morning and had a technician to my house by 9:00 am. New spring was installed and door lubricated and serviced by 10:00 am.

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I'd asked for the 9-12 window but requested to be as early as possible as I also had an appointment at 12, he was here at 8:55. He quickly sized up the problem, with the cable as well as another issue with the garage door opener, and had it all fixed in just under an hour. While he was a very gruff person, he got it done which is all that matters to me. I felt the price was fair, and less than I had worried it might be.

I had to sections of my garage door that needed to be replaced. After examining the damage and providing and estimate Raynor also suggested a new type of opener ( a jackshaft) to avoid future damage. They replaced the door sections and ordered the opener. They were very punctual - actually arrived early for both projects. The new opener is fantastic - so quiet we never hear it.

CALLED RAYNOR IN THE MORNING AND THEY SAID THEY WOULD HAVE A TECH OUT TO REPAIR THE DOOR IN THE AFTERNOON. ASKED FOR MY CONTACT NUMBER AND SAID HE WOULD CALL BEFORE HE CAME OUT. TECH CALLED AROUND 1:00 AND WE MET AT HOUSE AT 1:30. HE EXPLAINED THE PROBLEM AND REPLACED THE BAD SPRING, AND RECOMMENDED DOING BOTH SO I WOULD NOT HAVE TO PAY FOR TRAVEL IF THE SECOND ONE BROKE. I OPTED TO CHANGE BOTH ($65.00 EA), HE CHECKED THE LIFT CABLES AND SHOWED ME WHERE THEY WERE FRAYED AND REPLACED THEM AS WELL ($12.00EA). CHECKED THE OPERATION AND WAS ALL DONE IN ABOUT AN HOUR OR SO. JOB WAS DONE QUICKLY AND NEATLY. WOULD HIGHLY RECOMMEND FOR FUTURE WORK.

They were good. They pointed us the direction of detaching the tax credit, which made a big savings in cost.

Called on Saturday morning; they quoted price to replace tension spring, instructed on how to open and close door manually without damaging it further; arrived at 9:30 Monday morning as promised; repaired and adjusted door as promised as per price quoted. Door works as good now as when it was new.

I found them on Angie's List this morning. They made an appointment right away, and the technician arrived on time and fixed the issue quickly. They were the best. They're a fabulous company. The price was very reasonable.

The process was excellent. They did a great job. They were here on time. They spent a lot of time to make sure all the details were taken care of. They were very thorough and did a great job.

They wanted to replace the whole door and they quoted about $1200. The guy that we eventually went with just replaced the mechanism and he repaired a part of the opener. So it was a lot cheaper and that’s why I decided not to go with Raynor Overhead Door Sales Company. My overall interaction with them was fine. They were proposing to do something that we really didn’t need to do. Their professionalism and customer service were both good. I might consider them for another job in the future.

Our installation went extremely well, but the installer was at the house for a long time (and this was not because he was slow or untrained!) We had some challenges that he needed to overcome installing the rails and opener, and he was VERY thorough. The wiring was meticulously fastened and the door is solid (exactly as discussed during the estimate). Overall we are exceptionally pleased with the entire process, and would highly recommend this company to anyone needed a garage door.

They were very good. They came out right away and fixed the problem. They oiled everything and changed my light bulb, too. I don't remember the exact price, but I know it wasn't very much. It was a very good experience.

The work was perfect. They were a wonderful company to deal with. They were on time, courteous, and they did a great job.