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PET STOP OF SYRACUSE

Animal Fencing, Animal Training

About us

Pet Containment Systems of NY installs and services Hidden Fence Systems for the containment of Dogs and Cats on your property. We have been in business since 2000 and guarantee we will contain your pet or your money back.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

We install Pet Stop Pet Fence Systems, an American Made Product, by the Originator of Invisible Fence. We help the pet owner train their dog or cat to the Hidden Fence System, gently and effectively. We chose the Pet Stop Brand because they are superior in performance to other out of county manufactured systems. We can offer out clients the first fully re-chargeable containment receiver which can be tested prior to sending the dog out to assure full functionality.

Services we don't offer

Grooming, Boarding, Dog Walking

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Showing 1-2 of 2 reviews

Tim M.
10/2009
1.0
dog trainers, dog fence
  + 0 more
It was reviewed at the time of the service call that the Pet Stop animal fense system was under warranty and as a result there would be no cost for the replacement of defective parts. The current owner of the company performed the 4:30pm service call directly. The owner reportedly rang a doorbell at the side door and made no attempt to use the front door or to call ahead. At 4:35pm I recognized the service truck driving to the side of the house. The entire service was completed by 4:45pm and I was charged a $49.00 "trip charge" (never previously discussed) and a $17.00 "1/4 hour labor" charge (also not previously disclosed) as well as a $5.32 NYS sales tax charge totalling $71.82. The owner's conduct and response was highly unprofessional and threatening in response to my inquiry to the explanation of the charges.
Description of Work: Replace defective control board.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$71.82

Response from PET STOP OF SYRACUSE
Member has posted this negative report about my Company not listing all the facts, as they occurred: Since this was a service call for a down fence Member had been advised by my office there would be a service call fee or trip charge plus time and materials. Warrantied parts were replaced at no charge. Member scheduled his appointment for 4:30 pm. I was in his driveway at 4:25 pm. Member showed up at 4:40 pm. I had to search out the problem, fix it and bill for my time. NY State requires me to charge tax on service. I perform outstanding service and am sorry Member feels the way he does. Stan Shane Owner Pet Stop Of Syracuse

KRISTY Q.
07/2007
5.0
dog trainers, dog fence
  + 0 more
We felt very comfortable with Garry and even had him install the fence while we were not home. He came by to help us with training our dog and was very informative and truly cared about our dog. When we our fence was accidentally cut, he was able to come out the very next day and fixed it on the spot.
Description of Work: Installed underground pet fence on our property that is just under an acre and helped us train our dog.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

    Contact information

    4199 OLD HOMESTEAD RD, Syracuse, NY 13215

    www.petstop.com/syracuseny

    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    8:00 AM - 4:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Animal Fencing,
    Animal Training

    FAQ

    PET STOP OF SYRACUSE is currently rated 3 overall out of 5.

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: 8:00 AM - 4:00 PM

    PET STOP OF SYRACUSE accepts the following forms of payment: Check,MasterCard,Visa
    Yes, PET STOP OF SYRACUSE offers free project estimates.
    No, PET STOP OF SYRACUSE does not offer eco-friendly accreditations.
    No, PET STOP OF SYRACUSE does not offer a senior discount.
    Yes, PET STOP OF SYRACUSE offers emergency services.
    Yes, PET STOP OF SYRACUSE offers warranties.
    PET STOP OF SYRACUSE offers the following services: We install Pet Stop Pet Fence Systems, an American Made Product, by the Originator of Invisible Fence. We help the pet owner train their dog or cat to the Hidden Fence System, gently and effectively. We chose the Pet Stop Brand because they are superior in performance to other out of county manufactured systems. We can offer out clients the first fully re-chargeable containment receiver which can be tested prior to sending the dog out to assure full functionality.
    Grooming, Boarding, Dog Walking

    Contact information

    4199 OLD HOMESTEAD RD, Syracuse, NY 13215

    www.petstop.com/syracuseny

    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    8:00 AM - 4:00 PM