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Neptune Soft Water

Water Filtration and Softening

About us

Water treatment for residential homeowners been in business for 46 years in the Syracuse area - financing available for purchaser cash and credit cards accepted

Business highlights

61 years of trusted experience

Services we offer

Water Treatment Equipment for home owners

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

2.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%


Rating CategoryRating out of 5
quality
2.0
professionalism
1.0
responsiveness
4.0
punctuality
3.0
Showing 1-1 of 1 reviews

Elizabeth W.
03/2012
2.0
water softeners
  + -1 more
They refused to provide me with any solid information about my water. I felt that they were just trying to trick me into giving them a lot of money without proving that there is anything actually wrong with my water. They wouldn't even give me a brochure. I definitely do not trust this company after my interraction with them.
Description of Work: They came and tested my water for me for free. They then spent over an hour trying to convince me to spend a lot of money.

Rating CategoryRating out of 5
quality
2.0
professionalism
1.0
responsiveness
4.0
punctuality
3.0


Response from Neptune Soft Water
We are sorry that this person does not trust our company but we have been in business in the area for over 48 years. We do not have brochures as our equipment is custom built for the person's water. We do a demonstration in the home and test for hardness, iron, chlorine, sulfur and total dissolved solids, we show the person these tests and their results on the spot. We then give recommendations as to what they could purchase to resolve those issues found.

    Contact information

    1201 E Fayette St Ste 6, Syracuse, NY 13210


    Service hours

    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    10:00 AM - 2:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Water Filtration and Softening

    FAQ

    Neptune Soft Water is currently rated 2 overall out of 5.

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: 10:00 AM - 2:00 PM

    Neptune Soft Water accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Neptune Soft Water does not offer free project estimates.
    No, Neptune Soft Water does not offer eco-friendly accreditations.
    No, Neptune Soft Water does not offer a senior discount.
    No, Neptune Soft Water does not offer emergency services.
    Yes, Neptune Soft Water offers warranties.
    Neptune Soft Water offers the following services: Water Treatment Equipment for home owners

    Contact information

    1201 E Fayette St Ste 6, Syracuse, NY 13210


    Service hours

    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    10:00 AM - 2:00 PM