JD Super Haulers

They were there 2 hours and charged $2,200.00. Huge ripoff. Very unprofessional. Tried to hit on my sister and took advantage of my 86 year old father. Stay clear of this company or whatever it is. Shady and not legit! Check out this receipt!!

Very good, very professional.

If you look at the Better Business Bureau?s website it lists this JD Super Haulers as ?J D Haulers Express, Inc.? with the Principal of Jeffrey David Schaeffer. The associated address with the BBB is 113 N. Main Street, Syracuse, NY 13212. Please note, there are, what appear to be, two Angieslist listing for this company. The first Angieslist profile suggests J D Super Haulers at 113 N. Main Street, NY 13212. The listed phone number is 315-445-0201. This was the phone we used for initial contact. No principal/owner is listed on this profile. The second Angieslist profile lists a JD Super Haulers at 409 Spring Street, Syracuse, NY. The listed phone number is 315-203-1615. The principal/owner listed for this is the same as the one recorded with the BBB. Therefore, this review is being posted for both entities and they, ostensibly, have the same principal, the same owner and same mission. As they are listed with different phone numbers and addresses, you should consider this as red flag number 1. This review is being done on behalf of a relative of mine who was handling some of the cleanup work on a property rehabilitation project that I am running. JD Super Haulers was unfortunately hired to handle the cleanout of yard debris, some basement space and attic space. The sum total of material to be disposed of would have fit within a standard 30yd dumpster; perhaps, only occupying 20yds. I was introduced to an individual who identified himself as ?JD?. At this point, a contract had unfortunately been signed and a deposit paid. The sum total was approximately $3200 with tax included. On the invoice, no address is listed but does contain a litany of phone numbers. JD is a fast talker who employs high pressure sales tactics and pushes for snap decisions. His pricing scheme is wishy-washy at best and insists on cash up front. Further, he will relegate himself to making disparaging remarks about your property in order to up the scale of the work. We are talking about whole-sale unprofessionalism. He opted to refer to some decking and a trellis on the property as ?stupid? and suggested that ?no one uses these anymore.? Further, he opts for straight-out lies. I had several pieces of furniture slated to go to Catholic Charities. JD suggested that Catholic Charities would not take them as they only accept ?like new? furnishings. I knew, first hand, that statement was not true. Catholic Charities did indeed take said furnishings. That particular statement was relayed to me over the phone and was what prompted my visit to the property. A read-between-the-lines would suggest that statement was made purely to expand the scope of work and grow the already over inflated costs. On the flip-side, the crew was diligent, hard working and respectful. All the red flags are there: fast talking, high pressure, insistence on cash, unprofessional behavior and lies. Allow me to obviate a cost effect alternative. Rent yourself a 30yr dumpster ? it?s a very easy endeavor. You can pay workers from a general contractor - or even college kids looking to make a buck - all at a far cheaper rate to fill it up. Let?s do the math. This job cost ~$3200. Let?s subtract $200 for taxes and $600 to represent a dumpster and disposal fees (if you rent your own dumpster, expect this as the upper end of what you should pay). If I assess, liberally, that a total of 24 man hours were applied to this job ? this puts us at an effective hourly rate of $100/hour. This is a patent outrage and a rip-off. If you really must consider this outfit, ask for an itemized task list and an hour-based estimate. Do the math on your feet and see if it matches the advertised hourly rate on the side of his truck. I believe it suggests ?starting at rates as low as $49/hour.? Perhaps I missed the fine print that said ?times 2.? In short ? avoid at all costs.

When I called to make the appointment, we set a morning time. They didn't show up. About mid-afternoon, I called and got their voice mail. About 40 minutes later, one person and a truck showed up. It was only after they left that I reread their web site and discovered they were located in Batavia (more than almost two hours west of Syracuse) and were not local (JD in this area generally means Jamesville-Dewitt). That's my fault for not being more vigilant.

Jeff Schafer and his crew were very pleasant and removed everything I asked. Unfortunately, I was pressed for time when I needed a clean out done. My spouse was recovering from several strokes and he was complaining about cinder blocks just off shore in the river next to our house. I was hesitant about asking someone to remove water logged cinder blocks from in the river and Jeff Schafer agreed to do it. I should have taken more time to get competitive estimates, but I felt stressed to please my spouse. After seeing his ad in the local paper, I called JD Superhaulers of Syracuse, NY to remove them along with construction debris about the yard. I do not know what the work should have cost. Jeff Schafer quoted what I thought to be quite a high price and after everything was removed, he asked me for much more. He said several times "I want you to be happy". I replied "if you think that is what the job is worth." I don't know if he has difficulty estimating a job. He may be used to customers bargaining with him and I regret not doing that. He is reliable and easy to work with. My spouse was displeased with the amount of money spent on this job.