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ITologist Remote Networking & PC Support

Computer Repair, Computer Training

About us

100% MONEY BACK GUARANTEE Your project will be completed, you will be advised in the most appropriate direction or your money back. Award-winning Technology Support, Consulting, Contracting, Project Management & Solutions Specialist. ITologist is a REMOTE IT support and solutions business. *If your request requires an in-person resolution, please contact us first to determine if the job is something we will be able to accommodate. We provide technical remote technical support for individuals, home/home office, and businesses ranging from 10 to hundreds of employees. Co-operative and Supplemental Support for Overloaded Staff Staff on Sick and Vacation Leave? We've got you covered Maternity Leave Support Needed? Consider it Done We Support The Following Scenarios: One-Time Need Month-to-Month Co-operative/Supplemental Dedicated Retainer Weekday Business Hours Special After-Hours and Weekend Rate Support

Business highlights

7 years of trusted experience
Emergency Services Offered
Eco Friendly

Services we offer

Residential and Commercial Services Remote computer repair, home automation, On call support, ongoing maintenance, smart homes, Networking, smart home set up, IT virtual support and consulting, security camera systems, virus & malware protection, data backup and recovery, disaster recovery, desktop infrastructure, windows & apple devices, risk management

Services we don't offer

Don't see your need on our list of services? Give us a call to further discuss your needs!

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.026 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 26 reviews

Chris T.
08/2021
5.0
computer repair
  + -1 more
The team at ITologist was so good I cold not believe it. They knew exactly what the issue was and worked with me to get it taken care of.
Description of Work: PC repair job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

karla D.
08/2021
5.0
computer repair
  + -1 more
I have contacted Nick Goodman several times when my PC was was not working properly. He is always quick to respond to whatever my issue is. He asks the right questions to fix my problems the first time. He always follows up to make sure my I am not having any additional issues. Always a pleasure working with him. He is also courteous of my time and works quickly. He always tells me how long it will take so I am aware. Awesome responsiveness to whatever my problems are. No matter how trivial my issue is, he is always professional and so helpful.
Description of Work: IT Support

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christine O.
08/2021
5.0
home theater design, computer repair, computer training
  + 1 more
Nick is very responsive and knowledgeable. I'm always confident in his work and trust him with our sensitive business information. I will continue to use ITologist with no hesitation!
Description of Work: IT support

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

cheryl D.
08/2021
5.0
home theater design, computer repair
  + 0 more
This was a awesome experience with this company. The people were great and always available to assist no matter time of day. Just a quick click of I need help and they were their with bells on. I would not have been able to go thru the transition of old computer to new with his help. Thanks so much for being dedicated and putting the customer first with quality work ethic.
Description of Work: Computer IT assistance

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Akyaa A.
08/2021
5.0
computer repair
  + -1 more
It went very well. Through getting the updates, I even was able to access another portal that I had been trying to get access to for a while.
Description of Work: Had some computer issues from time to time, and needed updates done in order to access software

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brent B.
08/2021
5.0
computer repair
  + -1 more
Nick was amazing. My computer has become so slow this past year and I thought I was going to have to dish out another $4K for a new laptop which is ridiculous. But Nick assured me he could reorganize and optimize my computer so that it would perform better. I honestly didn’t think much would happen but it was worth a shot before buying a brand new computer. Wow! Nick did an amazing job. I swear, my laptop is running like it’s brand new. I have no idea what sorcery he did but it’s amazing! Couldn’t recommend him enough!
Description of Work: MacBook Pro Tune Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mildred C.
08/2021
5.0
home theater design, computer repair
  + 0 more
Highly recommended. Extremely knowledgeable and work on fixing the problem.
Description of Work: Legrand LNA

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jared S.
05/2021
5.0
computer repair
  + -1 more
ITologist is a professional and does highly skilled computer work. Anything from technology consultation to helping you remotely ITologist will figure out what’s going on and help you right away. I highly recommend and he is really nice!
Description of Work: Tech Consultation, Hardware Pre-Sales and Remote Support

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eileen C.
05/2021
5.0
computer repair
  + -1 more
Work was done quickly and efficiently- I was back to work in no time!
Description of Work: Remote Tech Support & Optimization
Rating CategoryRating out of 5
Yes, I recommend this pro

Mike G.
05/2021
5.0
computer training, home automation
  + 0 more
I used ITologist for technology consulting when I transitioned to working from home full time last year. I was having some issues and they stepped in to perform network optimization so I was able to work from home with zero issues over the last 12 months. Any time I've reached out with questions they have been extremely helpful. Highly recommend!
Description of Work: Technology Consultation for Optimizing Work from Home Setup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rob W.
05/2021
5.0
computer repair
  + -1 more
Nick is extremely helpful and an incredible person to work with. Thanks for everything you do for the team Nick!
Description of Work: Technology Consulting
Rating CategoryRating out of 5
Yes, I recommend this pro

Carl M.
05/2021
5.0
computer repair
  + -1 more
It was excellent. He's very knowledgeable, courteous, and thorough.
Description of Work: He did IT services for me.
Rating CategoryRating out of 5
Yes, I recommend this pro

Joe Z.
05/2021
5.0
computer repair
  + -1 more
Facilitated standardization and implementation of networking smart thermostat install for our brand new apartment complex facility. Attention to detail was 10/10. Highly recommended
Description of Work: Smart Network for Commercial Real Estate
Rating CategoryRating out of 5
Yes, I recommend this pro

Marc G.
05/2021
5.0
computer repair
  + -1 more
Nick and his team are the ultimate IT pros! They listened and provided timely, responsive and professional support to solve the problems on the Mac. Convenient too! Highly recommend!
Description of Work: Remote Tech Support for Apple
Rating CategoryRating out of 5
Yes, I recommend this pro

Judy C.
05/2021
5.0
computer repair
  + -1 more
It went very well and I will use you again.
Description of Work: My computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Bob F.
05/2021
5.0
home theater design, computer repair
  + 0 more
Very well! Nick has a “don’t stop until the problem is solved attitude and capability “. I highly recommend!
Description of Work: Upgrade home wifi system, troubleshoot desktop and laptop computer repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Neil K.
05/2021
5.0
computer repair
  + -1 more
Nick was great at getting to the root of my technical issues. He made suggestions and walked me through all the steps that I could do on my own and then he came in and personally handled the rest. He is very knowledgable and versatile. I would highly suggest using Nick and ITologist with any technology needs or concerns.
Description of Work: Technology Consultations

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jay A.
05/2021
5.0
computer repair
  + -1 more
It went incredibly well! We discussed technical solutions that provided immense value. The communication was excellent and they really helped me to get to the next level up!
Description of Work: Technology Consultation
Rating CategoryRating out of 5
Yes, I recommend this pro

Kelly F.
05/2021
5.0
computer repair
  + -1 more
It was a pleasure working with the ITologist company. Nick suggested a networking system for my home that works perfectly. Last year working from home and homeschooling the children was difficult due to internet connection issues. This year the new system has worked well and we have experienced no dropped/frozen meetings/classes. Nick and he is always willing to above and beyond and thoroughly explains how the components work. I would highly recommend working with ITologist!
Description of Work: Home Networking Upgrade
Rating CategoryRating out of 5
Yes, I recommend this pro

Kyle C.
05/2021
5.0
computer repair
  + -1 more
Fantastic, Nick was very detailed and no corner was missed, we have been running smoothly, and would highly recommend him in the future.
Description of Work: Office Technology Infrastructure Buildout
Rating CategoryRating out of 5
Yes, I recommend this pro

Jon W.
05/2021
5.0
home theater design, computer repair, home automation
  + 1 more
Nick is incredibly knowledgeable in all of the latest technology and advancements. Home security is something that is very important in our household and we were left with a feeling of comfort after he completed the installation. Before he left he made sure we knew how everything worked and he has been there ever since whenever we have reached out with questions. I like to do as much as I can on my own and Nick has also been a great resource when tackling projects on my own. Thank you!!
Description of Work: Technology Consulting
Rating CategoryRating out of 5
Yes, I recommend this pro

Nathan N.
05/2021
5.0
computer repair
  + -1 more
Loved working with Nick. He was super helpful and gave me the exact info and links to getting my office set up the way I needed it. I would highly recommend and will use him again for any future projects.
Description of Work: Technology Consultation
Rating CategoryRating out of 5
Yes, I recommend this pro

William R.
05/2021
5.0
computer repair
  + -1 more
Nick and his team are wizards with anything IT related! I highly recommend using ITologist for any of your IT needs!
Description of Work: Technology Consultation
Rating CategoryRating out of 5
Yes, I recommend this pro

Pat B.
05/2021
5.0
computer repair
  + -1 more
You can count on this guy. The ITologist is thorough and precise. When there is a problem he perseveres until it is resolved to his satisfaction. He has helped me several times both in person and virtually. Both methods resulted in complete solutions. Go no farther for your computer repair or service needs.
Description of Work: Networking Revamp, sorted out hardware and software glitches

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rob D.
05/2021
5.0
computer repair
  + -1 more
Nick did a fantastic job getting our Ubiquiti dream machine and everything set up in the house. He was professional, flexible and able to help or troubleshoot any issues we had. I would recommend him to any and everyone I know!
Description of Work: Ubiquiti Networking Setup & Optimization
Rating CategoryRating out of 5
Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

201 E Jefferson St, Syracuse, NY 13202

https://www.itologist.com/

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Training

FAQ

ITologist Remote Networking & PC Support is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:30 PM

Tuesday: 8:30 AM - 5:30 PM

Wednesday: 8:30 AM - 5:30 PM

Thursday: 8:30 AM - 5:30 PM

Friday: 8:30 AM - 5:30 PM

Saturday: Closed

ITologist Remote Networking & PC Support accepts the following forms of payment: American Express,MasterCard,PayPal,Visa
Yes, ITologist Remote Networking & PC Support offers free project estimates.
No, ITologist Remote Networking & PC Support does not offer eco-friendly accreditations.
Yes, ITologist Remote Networking & PC Support offers a 5% senior discount.
Yes, ITologist Remote Networking & PC Support offers emergency services.
Yes, ITologist Remote Networking & PC Support offers warranties.
ITologist Remote Networking & PC Support offers the following services: Residential and Commercial Services Remote computer repair, home automation, On call support, ongoing maintenance, smart homes, Networking, smart home set up, IT virtual support and consulting, security camera systems, virus & malware protection, data backup and recovery, disaster recovery, desktop infrastructure, windows & apple devices, risk management
Don't see your need on our list of services? Give us a call to further discuss your needs!

Contact information

201 E Jefferson St, Syracuse, NY 13202

https://www.itologist.com/

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
Closed