Home Advantage Plus

Very well. They were very professional. I would recommend this company highly. Fixed some underlying issues quickly and efficiently.

John & Joe were easy to work with. Price was reasonable. Crew was well behaved. Work was done quickly. Good job at cleaning up afterwards. During the process of removing the old shingles it was discovered that quite a few sections of plywood and a portion of rafters had to be replaced. Chimney also needed new flashing around it. John, Joe and crew are professionals and know what they are doing. Very happy with the results. They were recommended to us by one of our neighbors, and I would recommend them.

I have to say that the workmen were messy, and one put his foot through the garage ceiling. Someone also brushed a fair amount of debris into the gutter which caused water to be diverted in a stream over the porch. But the roof was quality. We had had an ice dam for several years, and the new roof eliminated that. They also put a new roof on a shed adjacent to the house at no cost. It was a pleasant surprise. One of the owners came and cleaned out the gutter later. I repaired the garage ceiling because it was too difficult to arrange a time to let the owner inside.

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The staff that came out, they're okay. He cleared the snow and in two weeks they had to do it again.

The job went just fine. There was about a two week period between acceptance of the quote and the start/finish of the job. Done in one day, and there was no rain, so we were happy campers. I'm no roofing expert (or even a novice), so I really cannot comment on the quality of the job other than to say the shingles look straight. :) I guess time will tell. We used Certainteed Landmark Pro shingles at a slightly greater cost than standard Certainteed Landmark shingles. There was a crew of eight, and they worked like animals. Very good cleanup of the site, although I have noticed loose nails on the roof. Also, not terribly happy about the oil stains and tire marks on my driveway, nor the plants which were trampled and the hose which was run over rendering it useless. I think these people are honest and sincere....communication by phone is fine...they are not quite there yet when it comes to electronic communication (internet).

Great communication. Owner did not do work but was always on job and was there to supervise crew. It was a scorching hot day and I never heard crew complain! They were awesome! Very professional and respectful to me. Crew seemed to enjoy their work despite hot, sticky situation. Interacted well with each other and showed pride in their work! This is difficult work and I respect them for doing it. They removed previous roof and applied new roof as written in contract. We knew we wanted to use this company because the owner donated a roof to the winner of a fundraiser we attended for a cancer woman! Now maybe they all do this-I don't know-but we where impressed with him when we met him. That was awesome!

It was great. If you need a roofer. These are the guys!!!

The job went very smoothly. Joe and his crew showed up on time and went right to work. They were very professional and did an outstanding job. They cleaned up after the job was done and you would never know they were there except for the new roof. I would definitely hire them again and heartily recommend them.

They are great. They did not do my original roof. Which was a mistake but I didn't know about them then. They did a phenomenal job. I had a real problem with a leak in my living room ceiling. They came and did a phenomenal job of taking half of my roof apart and fixing it. It was all done wrong. It was a terrible job the first one. They are just great and I would use them again.

The service went well. They were here on time and cleaned up after themselves. I was happy with the work done.

I told John that I needed to submit his estimate to our Allstate insurance claims provider for approval. (The roof and door were insurance claims from a hail/rain storm.) John left, and there were NO PROBLEMS. I told John that I would call him and let him know what Allstate says about the roof. I also told him I would shop for a Patio french door, and let him know when that comes in. I submitted the paperwork to Allstate, and they told me the Estimates for our roof were high. I went back and fourth with Allstate, and they decided to send another roofing inspector out on July 5th to re-evaluate our roof. I called John the day after Allstate called me with their July 5th date which was Tuesday June 21 to set up a time to install the patio door. John asked me if I heard anything about the roof, I told him that Allstate was going to send people out to re-evaluate on the 5th of July. HERE IS WHERE JOHN'S ATTITUDE CHANGED: Well, did I give you a quote for the patio door? I said yes John. $650.00 I have it here. John says: Oh, that was a long time ago, I said it was on June 2nd, and YOUR quote says it is good for 30 days RIGHT? John says: Did I include materials?? I said: I have no clue, I am providing the door, and all the hardware....So then John tells me that he is knee deep in a and quot;shingleand quot; job and to give him a call when our Patio door was delivered. I called John back AGAIN and on June 27th, I called John and told him that our patio door was delivered, and that I am ready whenever he is. John asked about the roof again. I repeated to John what I had told him the last time, that on July 5th Allstate was going to send out 2 inspectors to re-inspect. So John tells me to call him after the 4th of July Holiday. Now I get the feeling that John is stalling me off because he is waiting for the and quot;Bigger Joband quot; of my roof, and the 30 day quote will run out on July 2. So, I email Home Advantage Plus to make sure my $650.00 quote is still valid (and that I would have a record of his answer in writing through the email.) I NEVER HEARD BACK FROM HIM. I called John today. I said you told me to call you back after the 4th of July Holiday, so today is the 5th, can we set up a time for you to install our patio door. John's reply: So did you hear anything about the roof? I told John that the Allstate guys were here now. John's reply: Well, I can install the door next week sometime. I said okay can we set up a day and time. John says: I will come out on Monday to see what I need for the job and then install the door on Tuesday. I said okay, what time will you be here on Monday? He told me to call him on Monday night?? I said John, you just told me that you will be here on Monday to look at the job and see what you needed, and then on Tuesday you would be here for the install. He replied Yup. So instead of running around in circles, I said okay John, and hung up. I sat down for about 5 minutes and thought to myself: He is stalling for the roof again, and giving me the run around. I still have no set time that he is going to be here. I called John back: I said you know John, you keep telling me to call you back, I JUST WANT A SET TIME you will be here. WHAT TIME ON MONDAY will you be here? What time on Tuesday for the install? John apologized to me and told me he was on his cell phone driving while he was talking to me the last phone call...and that he will try to accommodate me....AND that he had NO IDEA that I was IN A RUSH to get this patio door installed.....so then I got MAD. John tried to turn the situation around to make it seem like I was in such a rush to put the door in. Which was NOT how this went. I let him know the whole time where I was. John kept putting me off, and making me call him back. I am only given a 30 day quote, then it expires. John also told me and quot;I better moveand quot; on these jobs because it was summertime and his busiest season. I told him to forget the patio door, and forget the roof. I would find someone else. I then hung up on him. The initial visit with John went great (other than the fact that he was an hour late.) I liked John.

John and his gang have done a wonderful job on the many times we've called for their services. First, they put a new deck on our back porch, along with a nice new railing all around. Next, we had them put a beautiful new roof on our house. The crew had it done in a day--amazing! Our house is a big ranch. What else could happen? There was a nasty windy pouring storm that flooded our basement, and the crew answered our call and got it taken care of in a flash I can't say enough about the jobs they have done for us in the last 7 or 8 years. John and Joe Shuba of HOME ADVANTAGE PLUS have never disappointed us.