Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Gladd Security

Locksmiths, Home Security Systems

About us

Established in 1981, and in continuous operation, with the same management, and many loyal employees, Gladd Security has been securing the property, and improving the lives of the people in Central New York for over 27 years

Business highlights

44 years of trusted experience

Services we offer

Domestic and import automotive replacement locks, Original and duplicate keys, Key duplication, Residential Door Locks, Residential duplicate keys

Services we don't offer

Residential Alarms, Residential Video Surveillance


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.07 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-7 of 7 reviews

Britnae B.
07/2015
5.0
locksmith
  + -1 more
The entire experience was phenomenal. The tech showed up on time and was very polite and professional. He was able to re-key 4 locks and made 2 keys for us.
Description of Work: Re-keyed 4 locks with 2 new keys. Looked at a lock box that we did not have the combo for. He was unable to open that so he did not charge us for it. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$172

WILLIAM P.
02/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: They went above and beyond in providing warranty repairs on my in floor safe. Outstanding service. They really back up the products they sell. Will buy from them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nora W.
09/2014
5.0
locksmith
  + -1 more
Gladd Security was very cooperative with me scheduling the work immediately since this was an emergency situation. John and Rick who both worked on the locks were very professional and friendly. I would highly recommend this company.
Description of Work: Key four locks on my daughters house and replace a door and dead bolt lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$326

Stephanie S.
06/2014
5.0
locksmith
  + -1 more
- Provider was on time. - Provider cleaned up everything before he left. - The deadbolts work fine. - He showed me how to use them before he left.
Description of Work: Installed 2 deadbolts in outside doors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph V.
01/2014
5.0
home security systems
  + -1 more
Rather simple operation, they copied some keys rather quickly and we were out the door
Description of Work: I used GLADD SECURITY

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5

Anne R.
11/2012
5.0
locksmith
  + -1 more
See above, but everything went well!
Description of Work: Had 3 keys made because Realtor had an improper key in Lockbox and prospective Buyers and their Agents had difficulty getting into my house. They suggested I bring in all locks at $12 a piece to check for worn pins. I brought 1 deadbolt the next day, and (possibly the owner) refunded the original 3 keys, and instead made a 'Master key' and 2 other keys. I have not had a problem since!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

Patrick P.
05/2012
5.0
home security systems, locksmith
  + 0 more
They work efficiently and quickly. I also like the fact that I got their number from the police department. They gave me a very competitive price for the safe. They came to my house within an hour after I ordered the safe.
Description of Work: They installed a safe and CCTV system in our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

    Contact information

    5390 South Bay Road, Syracuse, NY 13212

    gladdsecurity.com

    Service hours

    Sunday:
    9:00 AM - 12:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Locksmiths,
    Home Security Systems

    FAQ

    Gladd Security is currently rated 5 overall out of 5.

    Sunday: 9:00 AM - 12:00 PM

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 9:00 AM - 12:00 PM

    Gladd Security accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Gladd Security does not offer free project estimates.
    No, Gladd Security does not offer eco-friendly accreditations.
    No, Gladd Security does not offer a senior discount.
    No, Gladd Security does not offer emergency services.
    No, Gladd Security does not offer warranties.
    Gladd Security offers the following services: Domestic and import automotive replacement locks, Original and duplicate keys, Key duplication, Residential Door Locks, Residential duplicate keys
    Residential Alarms, Residential Video Surveillance

    Contact information

    5390 South Bay Road, Syracuse, NY 13212

    gladdsecurity.com

    Service hours

    Sunday:
    9:00 AM - 12:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 12:00 PM