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Fradon Lock Co Inc

Locksmiths

About us

14 employees. Owned & operated by Frank Sweet, Don Rapp, and Hope Tucker. Business credit available with approved credit application on file. All major credit cards accepted for service calls. Ask for the new homeowner's 10% discount on rekeying or installation of new locks in your new home purchase by a Fradon Lock service technician. Not valid in store or on prior purchases.

Business highlights

58 years of trusted experience

Services we offer

Locks rekeyed, repaired, installed, safes opened, moved, repaired, sold, retrofitted with electronic locks, door closers installed, repaired, master key systems, high security key systems, panic devices, electronic locks installed, repaired, interchangeable core systems, safe deposit locks opened, repaired, rekeyed, keyless entry locks including card & digital access, intercoms, cctv, covert cameras, foreign & domestic auto lock out, replacement keys, ignitions, door locks & remotes.

Services we don't offer

Install home or business alarm systems & car alarms.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.947 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 47 reviews

Ralph L.
06/2018
5.0
locksmith
  + -1 more
Very professional--excellent work and courteous service.
Description of Work: Replace locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CAROL S.
11/2017
5.0
locksmith
  + -1 more
Fradon Lock sent a repairman within the hour! He was very professional, diagnosed the problem, made recommendations and disassembled, cleaned and reassembled the lock so it will work while I decide what to do.
Description of Work: My key had stuck in the front door lock. Although I finally removed it, I called to have the lock checked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

bill C.
10/2017
5.0
locksmith
  + -1 more
Work went well. We were offered a reasonable choice of inexpensive and higher-quality locks. Technicians were punctual, competent, and quick. Only problem was they didn't have the equipment to clean up their sawdust. A cordless vacuum cleaner would be a great addition to their toolkit.
Description of Work: Installing new door locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joanna B.
09/2017
5.0
locksmith
  + -1 more
They scheduled a service person to come out promptly. Our service person was actually able to come out early and called to arranged it. He was very professional and had good advice concerning the lock on our front door. He quickly re-keyed the locks and provided us with five sets.
Description of Work: Five locks on our new home needed to be re-keyed and we needed five sets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Donald T.
02/2017
5.0
locksmith
  + -1 more
Fradon Lock sent a locksmith the same day. He managed to get the safe open, then took apart the mechanism and lubricated everything. They were very quick, knowledgeable and professional and everything is back in working order. Price was very reasonable considering he had to come to the house and spent about 45 minutes working on the safe.
Description of Work: We have a 30 year old safe that we hadn't accessed in a year or two and the dial had become frozen (could barely turn it to enter the combination, and could not get the safe open). Needed to have the safe opened and repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$103

vince K.
06/2016
1.0
locksmith
  + -1 more
He programmed the fobs fine. I opened them up and saw the keys. He cut these keys for me and charged me, that was fine. When I got home to check the door keys that's when I found out he cut one of the keys with the wrong blank. I drove home and tried using the keys and noticed it was cut wrong. Then I returned back to the store. When I returned the man who waited on me originally said what are you doing back, said you cut the key wrong! After waiting around another guy points at me and said you're next. Told the guy he cut the key wrong. He barks at me and says give them to me. Trying to keep them separate and show the key and it fumbled as I have bad hands, amputated fingers, dropped the key on the counter and called me an a****** and told me to drop the attitude. Then he belittled me once I was able to grab the key and he said "See! I knew you could do it!" I was turning red. I was furious. I said look I don't like you swearing at me. He said "Well, sometimes you gotta talk to a dick that way." All I was trying to do was explain that I didn't throw the key and show him my hands and that's when he called me a dick.
Description of Work: He programmed custom key fobs for my truck and he cut two house keys.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$60

Shawne S.
05/2016
5.0
locksmith
  + -1 more
They were immediately responsive, arranged to come quickly, came early (which was awesome as I'd told them I had a tight schedule and had to be able to leave for work by 9:15 that morning) and completed the work quickly. The keys worked great and the men who came were friendly and pleasant.
Description of Work: rekeyed my locks after I lost my keys

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ellen G.
03/2016
5.0
locksmith
  + -1 more
Fradon Locks was extremely responsive. Serviceman was at our home within an hour, worked efficiently. Cost was reasonable for work completed. Would recommend without question.
Description of Work: Rekeyed all locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Mary C.
10/2015
5.0
locksmith
  + -1 more
Employees were punctual and professional. They were efficient and thorough and were considerate about removing their shoes. Responsiveness was excellent - work was done within a few days of my call. The deadbolt on one of our doors didn't work properly and they fixed that without charge.
Description of Work: Re-keyed locks on all our doors to use one key.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Laurah K.
07/2015
5.0
locksmith
  + -1 more
Perfect. On time, professional and friendly service. Work complete, as expected, and reasonable price. Would use again in a heartbeat.
Description of Work: changed locks and replaced broken doorknob

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Timothy S.
06/2015
5.0
locksmith
  + -1 more
Very well. He was professional, friendly and right on time.
Description of Work: Robert fixed the lock on my front door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Angela W.
04/2015
4.0
locksmith
  + -1 more
Rick arrived promptly - job was complete within 15 minutes. Felt the price was a little steep for the service and length of time spent on the job and the cylinder wasn't as tight as I would like but Rick assured me that it was fine.
Description of Work: re-keyed 2 locks and provided 2 keys

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Ann H.
12/2014
5.0
locksmith
  + -1 more
I didn't experience any negative issues with them. They are very experienced and well known. They can do whatever you want them to do.
Description of Work: I used Fradon Lock. They changed some locks in my house, and repaired a broken lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

kathy R.
06/2014
5.0
locksmith
  + -1 more
. Talked with 2 Hondla dealers first. Was told by one that for their service man to even look at it, there was a minimum charge of $96 - which is one hour of labor. And then there would be the added cost of fixing, replacing, whatever was needed, and whatever labor would be needed. Called a second Honda dealer who was willing to look at it for free. He studied it and said that they couldn't fix it. They'd have to break the glove compartment and then replace it, and it would be at least $200 - $300. Asked him if taking it to a locksmith might work. He told me it would be worth a try. Started calling locksmiths. Most do not do automobile glove compartments. Called Fradon. They told me to bring it in so that their automobile specialist, Christine, could check it out. She worked with it awhile and then came back holding the lock, and showing us how the latch was broken. She ended up ordering a new lock through a Honda dealer, and it arrived the next day. She installed it and that was that. Wonderful service by a caring professional!
Description of Work: My glove box in my car wouldn't open. The latch appeared to be stuck. My wallet was locked in there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$50

Maria M.
06/2014
5.0
locksmith
  + -1 more
Got the job done. Took some time; good result.
Description of Work: Change locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Peter J.
01/2014
5.0
locksmith
  + -1 more
I have never had a key they made not work when I put it in the lock. They are great!
Description of Work: They made a key for me; in fact, they make all the keys I need.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$2.15

Margaret T.
11/2013
5.0
locksmith
  + -1 more
My dad had purchased a safe at an auction years ago and has never been able to open it. We contacted Fradon . They would come to his house or we could bring it in to work on. |We took it in to save money They had to drill it to get it opened as the dial was broken. . We would definitely do business with them again.
Description of Work: I used Fradon Lock Co Inc

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$20

Jonathan G.
08/2013
5.0
locksmith
  + -1 more
Very smooth. Set up appointment quickly and he came when scheduled and did job quickly and professionally. No complaints.
Description of Work: Each door in the house had a different key. He rekeyed them all to one key and made extra keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vernon G.
07/2013
5.0
locksmith
  + -1 more
Great. Job was quick and professional. Would certainly use again.
Description of Work: Repaired front door entry lock and synchronized keys with the deadbolt.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Jessica C.
06/2013
5.0
locksmith
  + -1 more
Working with Fradon Locks was a fantastic experience. The gentleman was great - he was personable, professional and very helpful. He showed up right on time, helped me figure out the many different locks in my new house and did a wonderful job changing everything out and fixing an issue we found with the front door knob and dead bolt. I highly recommend and will definitely use them again if I ever need a locksmith.
Description of Work: Replaced multiple cylinders in my new home and installed a new front door knob and dead bolt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Monica S.
05/2013
5.0
locksmith
  + -1 more
They were terrific to work with. Prompt and efficient, great with clean-up, and very flexible with working around other folks and my schedule. Would definitely use them again for future work.
Description of Work: Four deadbolts installed and locks rekeyed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

GARY M.
05/2013
5.0
locksmith
  + -1 more
I think Fradon Lock Co Inc is reputable and knowledgeable. Their quality and professionalism are excellent.
Description of Work: Fradon Lock Co Inc helped me out with some locks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

Sukhbir G.
11/2012
5.0
locksmith
  + -1 more
They were very prompt and friendly. It didn't take long, either, and I was very satisfied. I would definitely use them again in the future!
Description of Work: Re-key and replacing deadbolt lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Thomas B.
09/2012
5.0
locksmith
  + -1 more
Representative was prompt, efficient, courteous and did fine work quickly. Took less than half an hour. Price very reasonable.
Description of Work: Representative replaced a brass doorknob that wouldn't function anymore, plus the metal spindle it turned on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Sarah H.
09/2012
5.0
locksmith
  + -1 more
I called Fradon Lock Co. on a Friday to get an estimate and schedule an appointment. They were able to schedule an appointment the next Monday morning between 9am and 12pm for services. They called at 9:15am and arrived at approximately 9:30 (since I had requested they come early if possible since I had a lunch meeting). After showing them the locks, they finished the job in ~10mins with the three copies of the keys I requested. The two gentlemen were professional and efficient. I would call Fradon Lock Co. again as well as recommend them others.
Description of Work: I recently purchased a new house and wanted to get three locks rekeyed. Fradon Lock Co. rekeyed the locks and provided me with the requested number of keys that matched the new locks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
    • 1(current)
    • 2

Contact information

467 Burnet Ave., Syracuse, NY 13203

fradonlock.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths

FAQ

Fradon Lock Co Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 2:00 PM

Fradon Lock Co Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Fradon Lock Co Inc offers free project estimates.
No, Fradon Lock Co Inc does not offer eco-friendly accreditations.
No, Fradon Lock Co Inc does not offer a senior discount.
No, Fradon Lock Co Inc does not offer emergency services.
No, Fradon Lock Co Inc does not offer warranties.
Fradon Lock Co Inc offers the following services: Locks rekeyed, repaired, installed, safes opened, moved, repaired, sold, retrofitted with electronic locks, door closers installed, repaired, master key systems, high security key systems, panic devices, electronic locks installed, repaired, interchangeable core systems, safe deposit locks opened, repaired, rekeyed, keyless entry locks including card & digital access, intercoms, cctv, covert cameras, foreign & domestic auto lock out, replacement keys, ignitions, door locks & remotes.
Install home or business alarm systems & car alarms.

Contact information

467 Burnet Ave., Syracuse, NY 13203

fradonlock.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM