FOUR SEASONS TREE SVC

Low quote but terrible lack of customer service and communication. Quote given in late May, said could do "in a few weeks," Called 4 days later (had to coordinate with neighbors) and was given a date of August 15! No response to multiple emails and phone calls, requesting an earlier date, including after a month of no rain or storms. Finally called and emailed 5 days prior to appointment to confirm, again no response. Finally received an email when I cancelled the appointment due to lack of confirmation or response "....we will not be there on monday as planned." Probably best we did not go ahead, suspect we were treated this way because it was a relatively small job - "only" $750, although if he had called he would have discovered that we had decided on complete removal of one tree.

unknown

unknown

The basswood was dying and falling piece by piece into the driveway. All of these trees were stuck between power, telephone, and cable TV lines to two neighboring houses. All were cut into fireplace sized logs and carefully dropped to limit damage to the yard. I was particularly impressed that this contractor walked down the ridgeline of the house to get to a tree that was rubbing against the siding. The bucket truck couldn't reach and cutting the limb at the trunk could have caused damage to the house. He carefully roped himself off and walked the ridgeline to the chimney and leaned over the chimney with a stick saw to get to the branches. What determination!

.

good equipment, good work. Did it in 1 day. I assume still does good work (this was almost 4 years ago). The only time I tried to get in touch again, they must have had a lot of work or didn't want to go 15 miles to N Syracuse. Never heard back.

It went very well and they cleaned up the mess to my satisfaction.

I do remember the price was very reasonable. They cleaned up very well afterwards. Their service was reasonably priced.

I have a fence that goes all around our property so you can't get trucks in there so he had to go up in the tree to cut down the branches. I had that done and another dead tree taken down and it was extremely reasonable. He came over to look the day I called him and he came to fix it the next day. The branch was lying on my roof and it had already punctured the ground and that was the only reason that it was still there. Any breeze could have moved it. They removed every piece of tree and ground it up and cleaned up the dead tree. They were really good. The price was very reasonable compared to other estimates that were way higher and they showed up when they said they would. I have used them twice now and both for emergencies. I will continue to use them in the future.