We have been in business since 1994 and we are a small, family run company with one employee that has worked for us for 13 years. Our main goal is to have happy, satisfied customers who will tell their friends and family about us!!
Hi [Member Name Removed], Thank you for taking the time to write a review. We are happy you are pleased and we look forward to serving you in the future. Joanne
Steve U.
12/2019
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Fabulous job at a great price - thanks!
Description of Work: Carpet and upholstery cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Crown Chem Dry
Hi [Member Name Removed], Thank you for taking the time to write a review, we appreciate it! I’m glad you are happy and we look forward to seeing you again in the future! Have a Merry Christmas and a blessed new year! Joanne
FRANCES W.
11/2019
5.0
carpet cleaners
+ -1 more
very well, carpets looked great when done, quick drying, protective surface application included.punctual and professional owner.
Description of Work: all carpets in house
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Crown Chem Dry
Hi [Member Name Removed], Thank you for taking the time to write a review, we appreciate it! I am happy you are satisfied and we look forward to helping you out in the future! Have a nice weekend! Joanne
Joanne C.
05/2019
5.0
upholstery cleaning
+ -1 more
Excellent. We thought the sofa was ruined. Crown made it look like new. Not one trace of the vomit. Highly recommend this company.
Description of Work: Cat vomit on sofa
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Crown Chem Dry
Thank you for taking the time to write your review [Member Name Removed]. I'm happy the sofa cleaned up nice. We also clean carpet so keep us in mind for future projects. [Member Name Removed] Crown Chem Dry
Stephen P.
11/2018
5.0
carpet cleaners
+ -1 more
The cleaner showed up on time, was courteous and informed me about the process, answered my questions, and worked hard
Description of Work: I had the dining room, living room, and stairway rugs cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Response from Crown Chem Dry
Hi [Member Name Removed], Thank you for taking the time to write a review for us. I am happy that you are happy. We love referrals and look forward to serving you again in the future. Have a nice Day! Joanne
George M.
10/2017
5.0
carpet cleaners
+ -1 more
Great! Job. Exceeded our expectations.
Description of Work: Carpet cleaning throughout first floor. LR, DR, 3 bedrooms and hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Crown Chem Dry
Thank you for taking the time to write a review [Member Name Removed]. We appreciate your business and look forward to seeing you again. Joanne
Jennifer M.
09/2017
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Crown Chem Dry went above and beyond my expectations! They were very polite, extremely thorough, and made the carpets look brand new. Great job!
Description of Work: I hired Crown Chem Dry to clean the carpets in my home to prepare for our move-out, including the upholstery on couches.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Crown Chem Dry
Thank you for taking the time to write a review [Member Name Removed]. We are glad you are happy! Enjoy the beautiful weather Thank you, Joanne
David H.
08/2017
5.0
carpet cleaners
+ -1 more
Serviceman Rob was prompt, professional, courteous, and responsive. He explained the process thoroughly and set about to his task. He was done in about two hours - he had to move some furniture that was too much for me to handle. The carpets were dry enough to walk on in a couple of hours, totally dry that evening, and they look fabulous! Everything from my initial phone call to the owner to inquire about them and their process, to the follow-up calls, to Rob's work has been top-notch. We highly recommend, and we will use Crown again!
Description of Work: We had Crown clean 2900 square feet of carpet in our new (to us) home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Response from Crown Chem Dry
Hi [Member Name Removed], Thank you for taking the time to write such a nice review. I am glad your are happy with the service you received. Enjoy the nice long weekend! Joanne lippert Crown Chem-Dry
David C.
07/2017
5.0
upholstery cleaning
+ -1 more
Rob came exactly when he said he would and cleaned the couch. There was no stain or smell when he left. He was very pleasant, personal and professional and I would definitely use their service again for any upholstery or carpet cleaning. It could not have gone smoother.
Description of Work: We had a urine stain left by a child on a brand new couch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Response from Crown Chem Dry
Hi [Member Name Removed], Thank you so much for taking the time to write a review. I'm glad you were satisfied and we look forward to seeing you again sometime. Joanne lippert
Darren C.
06/2017
5.0
carpet cleaners
+ -1 more
They were good. They were very good. They did a great job. The price was reasonable, I just don't remember what it was off the top of my head. The service was prompt and professional. They delivered on promises.
Description of Work: Cleaned the carpets in our upstairs and part of our downstairs.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tim W.
05/2017
5.0
carpet cleaners, upholstery cleaning
+ 0 more
The carpets and furniture came out great. They were very professional and extremely friendly. They arrived on time. I would recommend and I will be using them again in the future.
Description of Work: We had all the wall to wall carpeting in the house cleaned. We also had a love seat and recliner cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Crown Chem Dry
Hi [Member Name Removed], Thank you so much for taking the time to write a review. We are so happy you were satisfied. Steve and lindsey enjoyed their time with you. Thank you again, Joanne lippert Crown Chem D 315-468-1206
Barry R.
04/2016
5.0
carpet cleaners
+ -1 more
Fantastic job. On time , friendly. Cleaned entire house carpets. Carpets look great, stains removed. Would not hesitate to recommend or use them again.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Crown Chem Dry
Hi [Member Name Removed], Thank you so much for taking the time to submit a review. We are happy that you are totally satisfied with the work Rob did. We look forward to working for you in the future. Have a great week! Joanne Lippert Crown Chem-Dry
Krystin D.
02/2016
5.0
carpet cleaners, upholstery cleaning
+ 0 more
They were prompt, removed all the furniture, vacuumed the area to be cleaned and then went "to work"; they were exceptionally professional, friendly and very fair pricing. I have dealt with Rob specifically on several occasions and have made many referrals to my friends. No one has ever been disappointed !
Description of Work: cleaned carpeting and upholstery
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Crown Chem Dry
Thank you for your awesome review [Member Name Removed] and for the many referrals. we truly appreciate you and your business. Joanne
Donna C.
10/2015
5.0
carpet cleaners
+ -1 more
Arrived on time and did a good job
Description of Work: Cleaned carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Crown Chem Dry
Hi [Member name removed], Thank you for taking the time to review our company..we appreciate it and are happy you were totally satisfied. Looking forward to cleaning for you again. Thank you, Joanne Lippert
Shawna R.
09/2015
5.0
carpet cleaners
+ -1 more
He did a fantastic job! He was very accomodating.
Description of Work: He cleaned all the carpet in the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$245
Response from Crown Chem Dry
Hi Members Name Removed, Thank you so much for taking time to send in a review. you are a valued customer and so happy that Rob continues to do a great job for you. Happy Fall!! Joanne
Deborah P.
06/2015
5.0
carpet cleaners
+ -1 more
The carpets had not been cleaned in about 5 yeas and were very dirty. I didn't expect them to come out as well as they did. Rob did an excellent job and got all the stains out. The major traffic pattern on the stairs were still a little somewhat soiled but I expected that.
Description of Work: Had 2 beige carpets cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from Crown Chem Dry
Hi [Member Name Removed], Thank you so much for taking the time to review our company. I am happy you are satisfied and we look forward to seeing you again. Sincerely, Joanne Lippert Crown Chem-Dry
Gregory M.
01/2015
5.0
carpet cleaners
+ -1 more
Came out exactly as he described it would. Indicated early on some problems spots which were understandable with wear. Very satisfied with the result, schedule and overall customer service.
Description of Work: Cleaned a very soiled basement living room carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Crown Chem Dry
Hi [member name removed], Thank you so much for taking the time to write a review, we appreciate it! we are also happy that you were completely satisfied with the job performed. we look forward to serving you and your referrals in the future! Joanne Lippert Crown Chem-Dry
Anna Maria L.
06/2014
5.0
carpet cleaners
+ -1 more
He arrived right on time and got to work right away. We had moved all of the small items out of the rooms and he took care of moving the rest. First he vacuumed the areas very well. Then he began the washing process. He worked efficiently and got everything done in no time. The rooms dried within a few hours and we were able to move all the items back in. I would use ChemDry again.
Description of Work: He cleaned the carpets in my living room, family room, office, stairs and landing.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Crown Chem Dry
Thank you for taking the time to write a review. i'm glad you are happy with the carpet cleaning and we look forward to working for you again. Thank you! Joanne
Shawna R.
05/2014
5.0
carpet cleaners
+ -1 more
This is the 2nd time using the service and since then we have gotten a puppy. Well it went great...better than I thought..really did a great job cleaning thoroughly after the winter months and house training. He is very professional and efficient! I will definitely be using Chem Dry again.
Description of Work: Cleaned carpets in 4 rooms, hallway, stairs, and family room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
Response from Crown Chem Dry
Hi (removed member name), I would like to Thank You for taking the time to write a review on Crown Chem-Dry. I am glad that you are totally satisfied and we look forward to taking care of your carpet and upholstery cleaning needs in the future. We are Thankful for customers like you! Joanne
James S.
04/2014
5.0
carpet cleaners
+ -1 more
Showed up on time, did his job and I was satisfied. I would not hesitate to use this service again.
Description of Work: Cleaned carpet in two bedrooms and hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Response from Crown Chem Dry
Dear [Member name removed], Thank you so much for taking the time to write a review. We are happy that you were totally satisfied with your cleaning job and hopeful you will recommend us to friends, family and neighbors. we look forward to cleaning for you again. Thanks Again, Joanne Lippert Crown Chem dry
Cath A.
04/2014
5.0
carpet cleaners
+ -1 more
great job! carpets look like new. removed "puppy accidents"v completely!
Description of Work: carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Crown Chem Dry
Hi [member name removed], Thank you so much for taking the time to write a review. I am so happy that everything was to your satisfaction. Please keep us in mind for future carpet or upholstery cleaning needs you may have and we Love Referrals! Thanks so much!
Shawna R.
10/2013
5.0
carpet cleaners
+ -1 more
He was very professional. He did a great job on carpets that were in dire need of being cleaned. We recommend him will definitely use him again.
Description of Work: Cleaned our carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
Thomas M.
09/2013
5.0
carpet cleaners
+ -1 more
Rob arrived on time and moved light objects before vacuuming and cleaning the carpets. Outstanding job!
Description of Work: Cleaned the carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Crown Chem Dry
Thank you so much for your business and for also taking the time to write a review..we appreciate you!
Susan C.
09/2013
5.0
carpet cleaners
+ -1 more
This is the third time we have used Crown ChemDry. Rob is very pleasant & professional. He did a great job on our berber carpet in our family room. We have 2 cats & a 5 year old grandson that visits often, so our rug was quite stained. But Rob got it looking great again. I would definitely recommend him to my friends & family.
Description of Work: Cleaned our berber family room carpet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Crown Chem Dry
Hi [member name removed]..Thank you so much for your continued business and for taking the time to write a review. we appreciate you !
Linda E.
06/2013
5.0
carpet cleaners
+ -1 more
This is the second time we have used Crown Chem Dry. Everything about both experiences was exceptional. Rob arrived on time and performed with a stellar standard of professionalism in every part of his job. Our 11 year old off-white carpets look brand new and that includes removing the black ring of dust around the edges from the air circulation system and ALL the dirt worn in from the traffic pattern....truly amazing. Any request I have given Rob has been acted upon and carried out to perfection. There was only one stain he could not remove because it was where a basket sitting on the floor got wet and the wood stain saturated the carpet. I knew that would never come out before I showed it to him. That's a miracle for a house full of off-white carpet. Getting the appointment was simple and I called about one week in advance. The customer phone service set the standard for the whole experience....pleasant and easy. One thing I noticed and really appreciated was that Rob was not on his cell phone the while he was on the job. It is refreshing to have a service performed in your home without extraneous conversation going on all over the place. The machinery is quiet compared to any other I've heard. There are no hoses going out the entry door either. We were able to walk on the carpet right away. All of the furniture was able to be placed back on the carpet 3 hours after he finished. The carpets were completely dry within a few hours. I would highly recommend them above all other carpet cleaners in Syracuse and Central NY.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning
FAQ
Crown Chem Dry is currently rated 5 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Crown Chem Dry accepts the following forms of payment: Check,Discover,MasterCard,Visa