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Comfort Windows

Windows, Doors, Insulation,

About us

Comfort Windows is Upstate NY's Premier Home Improvement Company. Local experts for windows, doors, bathrooms, basements, insulation, sunrooms, siding and more.

Business highlights

46 years of trusted experience

Services we offer

Windows manufacturing, double hung, sliders, bay & bow, casement, awning, entry doors, storm doors, sliding glass doors, patio doors, garage doors, interior door, siding, sunrooms, basement remodeling, bathroom remodeling, insulation, decking, roofing, and retractable awnings.

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.7152 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
9%
3
3%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 101-125 of 152 reviews

Norm M.
09/2017
5.0
doors
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

susan S.
09/2017
5.0
doors
  + -1 more
The service was excellent.
Description of Work: They put new doors on the house. Five of them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Roberta J.
05/2017
5.0
insulation, replacement windows, doors
  + 1 more
Quick, clean, professionally done
Description of Work: Insulation and replacement windows

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John M.
05/2016
5.0
replacement windows
  + -1 more
unknown
Description of Work: Repaired and replaced a garage window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lori G.
05/2016
4.0
replacement windows
  + -1 more
unknown
Description of Work: The work done on our bathroom was very good quality, the only negative was several reschedules on the start date
Rating CategoryRating out of 5
Yes, I recommend this pro

Craig H.
04/2016
5.0
replacement windows, woodworking
  + 0 more
unknown
Description of Work: complete roofing job 1 layer I had on roof and 1 layer asphalt shingles installed It took 2 days for roofing. The crew did a exceptional job. |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,800

Jeremy L.
03/2016
5.0
replacement windows
  + -1 more
Custom ordered window
Description of Work: purchased window

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Monica P.
02/2016
5.0
replacement windows
  + -1 more
unknown
Description of Work: Terrific service. Would recommend.
Rating CategoryRating out of 5
Yes, I recommend this pro

Violet B.
01/2016
5.0
replacement windows
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Annette B.
01/2016
4.0
replacement windows
  + -1 more
unknown
Description of Work: Date that they promised to begin the installation of windows was off by a month. No one called to explain the delay or apologized for not following through with what was promised by the salesperson. Once the contract was signed, deposit made and windows ordered, that was the last we heard from the sales rep. We asked to have unstained wood casements around the windows so that we could stain it. Unfortunately, they installed trim that was already primed, so we had to end up painting the trim. No complaints with the install of the windows or the windows themselves. The installers were efficient, cordial and professional, though. The Manager attempted to rectify the problem- at a price.
Rating CategoryRating out of 5
Yes, I recommend this pro

Maurice H.
12/2015
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Thomas C.
10/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: They replaced all windows in our raised ranch home. Very professional and windows are of great quality. Only one window appears to have seal failure so they sent a rep out and it will be replaced free of charge in a few weeks. I highly recommend Comfort Windows!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

MElizabeth V.
10/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Replaced front window with triple pane divided window |I wish I could give them an A+ because they did a beautiful job. They arrived here on time and ready to work. Professional, neat and polite. Price was very reasonable. Will definitely use again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$830

Marlyin P.
10/2015
1.0
replacement windows
  + -1 more
unknown
Description of Work: Salesman didn't explain warranty options. Window sticking 2 1/2 years later after job completion required a $65. service fee. This shouldn't happen at their prices.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$22,000

Jim M.
08/2015
5.0
gutter repair, replacement windows
  + 0 more
unknown
Description of Work: Removed all the old siding from a 55 year old ranch and replaced it with new vinyl. Also replaced three windows. Everything was done on-time and within budget as planned. The crew showed up each morning at the scheduled time and worked every day until the job was done, even in cold weather when it was snowing. We were very pleased with everyone we dealt with at Comfort Windows and would not hesitate to consider them again for other projects.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

William G.
07/2015
5.0
replacement windows
  + -1 more
Very well.
Description of Work: Two new slider windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Charles P.
07/2015
5.0
garage doors, replacement windows
  + 0 more
unknown
Description of Work: Removed and installed new eight foot slider to sunroom and new front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,568

Jessica N.
07/2015
5.0
garage doors, replacement windows
  + 0 more
unknown
Description of Work: Installed 5 replacement quad windows

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

Bob B.
06/2015
5.0
basement remodeling, replacement windows
  + 0 more
unknown
Description of Work: Replaced six basement "hopper" style windows, replaced mortar around them, replaced double hung bathroom window. Very professional, excellent quality work. I would use them again with no hesitation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Joe N.
06/2015
4.0
siding
  + -1 more
.
Description of Work: Installed siding on our house and garage.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$23,000

Myrna H.
05/2010
4.0
doors, insulation, replacement windows
  + 1 more
Overall, A- or B+. A few issues needed readdressing. They are generally very responsive. Took excellent care of State earned energy rebate. Lost first energy audit as the 1st guy had left the company. This contributed to some confusion about what needed to be done and what benefits would be derived. What I like about dealing with CW is that they manufacture and install their own product. Prevents the buck passing that occurs when you buy from one place, a product manufactured by someone else, and installed by yet a 3rd party.
Description of Work: Over several years CW replaced all windows, doors, added insulation to attic and under sun room floor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Eric R.
03/2010
4.0
replacement windows
  + -1 more
I would say these guys are good at what they do. I have seen them advertised everywhere and we needed to address the drafts and air leaks. Our heat and ac bills were high this year. We scheduled an appt online and someone came out. They were upfront with everything, I just think that they were a bit pricey. Overall, I'd reccomend them to another homeowner.
Description of Work: Replaced several large windows in our home with new energy effecient windows. They showed us may options and we had them installed the next week.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

paul F.
03/2010
1.0
doors, replacement windows
  + 0 more
we solicited bids for replacement basement windows and two doors in our house, and while the rep and subsequent visit to the showroom was outstanding, and the crew showed up on time and seemed quite professional initially; i found upon inspection of the work while it was still underway that the person installing the basement jwindows had secured them slanted both vertically and horizontally, and the guy installing our exterior garage door fully intended to leave a gap of 1 inch between the rain flashing and door trim at the top of the door frame. the door installer also cladded the doorframe in aluminum flashing, which we specifically conveyed to the rep that we did not want done, and when my wife got home she realized an interior door was the wrong color - i was too distracted by the other issues to realize it. i had attemtpted to call the rep and office while the crew was here and alert them to the problems, but was unable to get anyone until after the crew had left. so while the work done was ultimately acceptable, it was only b/c i kept an eye on the crew and corrected poor work.
Description of Work: job was to replaced four basement windows and two doors. one door was exterior for garage and other was interior door between garage and kitchen.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$2,000

Adele P.
10/2009
5.0
replacement windows
  + -1 more
They came when they said they were going to come and they did a good job. They cleaned up throgouhtly after themselves and their service was great. I paid more than I would have liked, but I know that I got a good window. You get what you pay for, and I was very happy with them.
Description of Work: They installed one new window.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Kent S.
07/2008
5.0
doors, heating & air conditioning/hvac, insulation
  + 1 more
I would recommend them to anybody. They are very punctual--they are always on time, and finish on time. When they ran into problems they did not charge anymore, and they really go out of their way to make sure you are satisfied and happy. They are also priced very competitively compared to other quotes we got.
Description of Work: They installed a door this winter, and they also performed a home energy audit and completed all the work to air-seal our home and improve the heating and cooling efficiency of our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Contact information

3624 John Glenn Blvd, Syracuse, NY 13209

https://www.comfortwindows.com/locations/syracuse

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 7:00 PM
Wednesday:
8:30 AM - 7:00 PM
Thursday:
8:30 AM - 7:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Doors,
Insulation,
Siding,
Garage Doors,
Decks and Porches,
Basement Remodeling,
Finished Carpentry and Woodworking,
Heating and Air Conditioning,
Gutters,
Bathtub Restoration,
Awnings

FAQ

Comfort Windows is currently rated 4.7 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 7:00 PM

Wednesday: 8:30 AM - 7:00 PM

Thursday: 8:30 AM - 7:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: 9:00 AM - 2:00 PM

Comfort Windows accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Comfort Windows offers free project estimates.
Yes, Comfort Windows offers eco-friendly accreditations.
No, Comfort Windows does not offer a senior discount.
No, Comfort Windows does not offer emergency services.
Yes, Comfort Windows offers warranties.
Comfort Windows offers the following services: Windows manufacturing, double hung, sliders, bay & bow, casement, awning, entry doors, storm doors, sliding glass doors, patio doors, garage doors, interior door, siding, sunrooms, basement remodeling, bathroom remodeling, insulation, decking, roofing, and retractable awnings.
Ask for details

Contact information

3624 John Glenn Blvd, Syracuse, NY 13209

https://www.comfortwindows.com/locations/syracuse

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 7:00 PM
Wednesday:
8:30 AM - 7:00 PM
Thursday:
8:30 AM - 7:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM