Case Supply Inc

Case offered a great selection of quartz materials. We heard good things about Busch products and Cambria from neighbors who had used them. After 2 trips to the Busch facility we selected a Cambria quartz material and selected our details (sink, edges, fixtures etc). We scheduled a time for the template (measuring) and it was done expertly. After about 4 weeks, they came to install and it went fine. The countertops look great. Stephanie was my point of contact and did a great job. Case only provides the countertop and they handle installation by Busch. They do not remove or haul away the existing countertop, reinstall plumbing or appliances or do anything else like backsplash tiling. Two other places were the same way. I was only able to find one place that would do it all, and their total cost was about a third more than the combined cost from other places. Case did provide a list of contractors who would do that other stuff. I selected Bob Koch (Brasstacks) from the list. See my review of his work (it's good). WIth the help of a friend, I was able to remove the old counter top myself (not hard, just heavy). I donated my old sink and bath vanity top to Habitat for Humanity's Restore. We got our new faucets fixture at Lowes.

Their customer service is terrible.

very well

It was a joy dealing with Judy in planning the perfect kitchen. The Case Supply showroom displayed many kitchen which made it easy to visualize what Judy was suggesting. One of the cabinet drawers were warped so Case mailed me a new door to replace the damaged one. I amy very happy with the cabinets, appliances, drawer pulls and faucet I purchased from Case. Ironically, Lowe's quoted my for cabinets only and the the Lowe's quote coverd my entire purchase from Case Supply. I can't wait to get my bathrooms remodeled with Judy's help.

Bought a new Kitchen and Bathroom from Case Supply. Everyone seemed fairly nice until I had several issues with my order. From the poor quality to nothing matching everything seemed to go wrong. I had to fight everyday for weeks in order to get Case Supply to kind of correct the issue. Not once did I ever get a apology for all the mistakes they made. They just wanted to blame it on someone else and not take ownership of the issue. My issue got escalated from my sales rep to a person named Greg Miller. He was nothing but rude and unprofessional. On top of never calling me back he also disconnect calls when he did not have a answer. I would rather spend double somewhere else then have to see this Greg Miller again. He should not even be employed as far as I am concerned. I had to fight to speak with the owner and I still never got all the issues taken care of. Sadly as I am sure they were hoping for I gave up as I no longer had the time to fight everyday with this place. I would not advise my worst enemy to walk into this place. It does not get any worse. Stay away!!!!!!!!

They do a supply of things like cabinets and all sorts of materials to both kitchen and bathroom renovation. I couldn?t find anything like the shower anywhere else. I was a little concerned and somewhat disappointed because they ordered the wrong shower basically. The seat was supposed to be on the left hand side. They wound up ordering the seat on the right hand side, but they did make good on it and eventually everything worked out all right. Due to the mistake of their salesperson, I was given quite a bit of difficulty in terms of when I could expect the proper shower to arrive.