We are a residential cleaning service established in 1990. We have 10 to 12 employees at any given time. We do not use any subtracted labor. Individuals we hire go through local background checks , are legally allowed to work in the U.S and are trained by us. Our company has bonding and liability insurances. our employees are covered by with workers comp and disability insurance
Business highlights
35 years of trusted experience
Services we offer
In home detailed cleaning : kitchen - bathrooms - any and all other rooms and common areas in homes and apartments - change linens - flip mattress if practicable - some laundering of linens ( also if practicable ) - We want to safely clean your house as thoroughly as possible. That's why I do a walk through estimate. It helps determine , from a value standpoint , what areas to clean in detail and where you might prefer we do a lighter cleaning.
Services we don't offer
Floor stripping and waxing - exterior window washing - carpet and upholstery shampooing - chandeliers - moving heavy furniture - trash haulaway.
Description of Work: great! lovely group of women and house looked and smelled clean!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$175
Misty B.
02/2015
1.0
house cleaning
+ -1 more
I do not have a large house and was looking for only part of it to be cleaned. I also do not have a very messy house. The amount of time and cost was excessive for what I needed them to do. I just want to save people time who are looking for services because it they took a lot of my time to provide me with a quote
Description of Work: Quote for less than 1300 square feet of my house was excessive. They are very misleading about their pricing that is shown on this site.
Rating Category
Rating out of 5
value
1.0
$175
Robert B.
08/2014
5.0
house cleaning
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Victoria W.
06/2014
5.0
house cleaning
+ -1 more
unknown
Description of Work: They cleaned all the walls in all the rooms. They also did some deep cleaning. They were very courteous and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Paolin T.
04/2014
5.0
house cleaning
+ -1 more
I've been using Joe and his crew for the last 6 months or so. Found them on Angie's List. The owner came for an estimate for our 4 bedroom two floor house. The initial cleaning was more expensive, about $185.I was very pleased with their service, and I've had them back about once a month since. Subsequent cleanings are cheaper, $135. Joe try his best to work with my schedule, and they are flexible if I needed to change the areas I want cleaned or if I have specific needs. I would not hesitate to use American Maids!
Description of Work: The cleaning was done for the whole downstairs (living room, dining room, kitchen, plus half bath) plus the master bedroom and two bathrooms upstairs. They were so detailed during the initial cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
nithya R.
04/2014
5.0
house cleaning
+ -1 more
The crew usually comes a little earlier than the appointment time for setting up the cleaning supplies and divide the workload. They do a bang on job in cleaning all the bathrooms and also offer to do something extra if there is time left. I really like them and use their services regularly.
Description of Work: Clean bathrooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Richard S.
02/2014
4.0
house cleaning
+ -1 more
Crew of 4. Dusted, vacuumed, cleaned all countertops, kitchen, 2 bathrooms. The owner was there to start them off but left to supervise another job. He was very friendly but the crew less so. I stayed out of their way because I didn't want to disturb them while they were working. Yes, the house was clean after they left, but I had the impression it was just OK clean, not REALLY clean. It didn't SMELL clean either. Don't know why but I felt uncomfortable while they were here. Not so with other crews I've hired in the past. Will probably look for another cleaning service when I'm ready next time.
Description of Work: Cleaned my small 3-bedroom house.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
$256.5
Lynda O.
02/2014
5.0
house cleaning
+ -1 more
After having my kitchen remodeled, there was dust everywhere!! I have a 2 story colonial. I called and spoke with Brian, the owner, who put me in contact with Joe, his manager. He came, we walked through and discussed what was to be done, and he gave me an estimate.We then scheduled. He was very professional and courteous-just a real nice guy! A team of 3 came,including Joe. Upon completion, it looked fantastic! I have had other cleaning services ,who could not hold a candle to this operation. All were very pleasant and worked quite hard. The price was a little high, but, after all was said and done, it was worth it to have my home back in the pristine order,I was hoping for. Thanks,Brian & Joe and Crew!!
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Howard O.
11/2013
5.0
house cleaning
+ -1 more
I hired them initially for entire thorough first floor house clean before a function held at my house. Initial cleanings are rather costly , however they did an excellent job! iI now have them come on an as needed basis approximately once per month and cost is better. Availability is excellent and consistency of staff is an important plus.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Marie M.
11/2013
5.0
house cleaning
+ -1 more
Brain's team of people arrived on time on 11/20/2013 along with their supervisor. All were assigned specific areas of the house to clean with instructions about the problem areas. The team was extremely personable, friendly and started work immediately. Each knew what they had to do and went about it in a highly efficient and diligent manner. There was a high degree of attention to details in their cleaning methods. Washing walls, cleaning baseboards and even using toothbrushes to clean around sink and stove chrome casings. The biggest problem area was my master bedroom bathroom, a small bathroom with a shower that needed detailed cleaning. When they finished, the bathroom was immaculate and looked brand new. The rest of the house was cleaned with the same attention to detail . They were here for two hours and worth every dollar spent for their service. If Angie's List had an A+ rating, I would have given them that rating. So if you want your house cleaned, and want a really GREAT cleaning, this is the company to hire. Thank you Brian, Joe, Heidi and the rest of the American Maid staff. You were all just wonderful!
Description of Work: I have a large home, 5 bedrooms, 2 1/2 baths, family room, living room, large kitchen. Brian came to review areas I wanted to have cleaned with some attention to problem areas, provided me with an explanation of what his team could do and gave me the estimate for services. He was extremely personable, on time, and thorough in his explanation. This was important to me because I had guests coming in for Thanksgiving who would be staying with me for almost the entire week and I have severe chronic spinal condition and am not able to do any heavy or strenuous cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$337.5
Rick W.
10/2013
5.0
house cleaning
+ -1 more
Did a great job.
Description of Work: Cleaned kitchen, den, stairs, hallway and three baths
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$182.25
Jennifer E.
10/2013
5.0
house cleaning
+ -1 more
First off, Brian the owner took my first call on a Sunday and was able to schedule a walk through for Tuesday morning. Next his scheduling manager, Joe called me Tuesday evening to schedule the actual cleaning. Once we had it scheduled for Thursday, our Moving Comapny called to say the truck would be arriving during the cleaning time. I called Joe back and he was able to adjust his crews to come over Wednesday instead (Thank you Wednesday regulars for switching to Thursday!). Brian, Joe and three ladies arrived on time and ready to work Wednesday morning. They were all polite and hard working. As they cleaned I circulated through the rooms and pointed out things they missed. I don't blame them, it's an almost 3,000 sq ft home with lots of moldings and angles. The previous owners hadn't swept a cobweb off in months. In about 3 hours, they completely wiped out all the closets, kitchen and bathroom cabinets, floors, walls and ceiling corners. Not a trace of dirt was left behind. We were very sad when the movers tracked in all kinds of dirt the very next day, but at least that just took a quick swept of the vacuum to remove. American Maids left us with a clean house that only requires slight touch ups from us now. We'll be looking to schedule them for regular cleanings in the very near future. As for price, we moved here from Los Angeles and didn't see anything out of line with their prices. The crew works hard doing the physical work I can't or don't want to do myself. What they did as a team in 3 hours would have taken me weeks to complete while also unpacking and moving everything by myself.
Description of Work: Whole house cleaning prior to moving truck arrival.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$486
Shawna R.
07/2013
5.0
house cleaning
+ -1 more
I had contacted them because we were buying a home and ended up everything was going wrong with the closing and it was such a terrible ordeal. They had showed up for the estimate and I told them that unfortunately I wasn't going to be able to use them now because of all the trouble we had with closing but would definitely keep them in mind when we were able to use their services. They were a husband and wife team and to my surprise these awesome people came back with all kinds of cleaning supplies and everything I needed to clean this house myself and dropped them off to me on a weekend because they felt so bad about what I had went through for this house. They didn't have to do that at all, they didn't know me and for them care so much about a stranger speaks volumes of their character. I cannot thank them enough and will not consider using anyone else when the time comes. These are the kind of people the world needs more of, I'm so grateful to them.
Description of Work: Housecleaning Estimate
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Janet B.
07/2013
5.0
house cleaning
+ -1 more
Excellent. personable staff, polite, professional, timely, we couldn't ask for better!!
Description of Work: Cleaned the whole house, very pleasant, very thorough, even did inside of refrigerator!!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
sheila K.
11/2012
5.0
house cleaning
+ -1 more
The cleaners moved about like clockwork.
Description of Work: The estimate was on site and free. They cleaned my whole house in advance of several out of town guest coming to stay at our home. My husband and I don't routinely clean the areas we don't use. We have a living room, dining room, finished basement, 4 bedrooms, 3 bathrooms, a walk in closet and 2 sets of stairs. Our 7 children no longer live here. They cleaned all above mentioned areas. They even cleaned my oven, There were lots of cleaning clothes, and there was no waxy cleaners used on the tile floors or chemical odors left behind. The employees seemed to enjoy their work and verbalized that they liked working for the company. The staff was open and friendly and asked appropriate questions. I also thought the supervision of staff was very good. I will definitely use them again. If you need a good housecleaning, give American Maid a call.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from AMERICAN MAID
Member , Thank you so much for taking the time to post your positive comments. I've printed copies to give to the individuals who cleaned your home. Brian Osterman American Maid
Donna C.
08/2012
5.0
house cleaning
+ -1 more
Went very well. This is a very professional company -- the owner AND the cleaning team. We were VERY happy with the results. On a side note -- we gave them very short notice around Christmas time. The owner worked with us to find a date and time that would work for us. We were very pleased.
Description of Work: Overall house cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from AMERICAN MAID
Member , Thank you for taking the time to post your positive comments. I've shared them with the individuals who cleaned for you Brian Osterman American Maid
Mary Ann K.
07/2012
5.0
house cleaning
+ -1 more
All I can say is WOW!!When they came for the estimate, I was pleasantly surprised by the professionalism. It was a very through explaination of whatwould be cleaned and how it would be cleaned. They were very considerate of my special needs and assured me it would be noproblem. When the cleaning crew arrived (on time!), they were walked thru the house by the person who did the estimate. He pointed outthe special things I needed done and how to do them. The crew set to work immediately. They were very friendly, and courteous, but worked very hard. I was impressed by the crew, although it was obvious they were friends, there was very little chit-chat. Bottome line- when they left my house was amazing! Everything was sparkling clean. The shower, which was stained with rust because of my hard well water, was again sparkling white. Just like new! I keep finding little things that they cleaned, that I hadn't noticed when they left! They finished on time and on budget. I would hire them again (Indeed, we're seriousely thinking about having them come back every 2 weeks!) I wouldn't hesitate to recommend them to anyone in need of housecleaning services.
Description of Work: American Maid preformed housecleaning services for me. They washed walls and floors. In the kitchen they cleaned all surfaces, including my cabinets. All of the gaskets on my appliances were cleaned with a toothbrush! Everything was throughly dusted and replaced with care.All floors were vacuumed before washing. The bathroom was thoughly cleaned with special attention to the shower stall.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$486
Response from AMERICAN MAID
Member , your comments are wonderful. I can't wait to share them with the individuals who were there. They love to be appreciated.On a side note , I hope your event went as planned and was an extremely enjoyable time for you. Brian Osterman American Maid
Thomas W.
05/2012
5.0
house cleaning
+ -1 more
I liked them very much. They are very effiecent. We had a lot of construction in our house, and they did a very good job cleaning up all the saw dust we had. They did a fantastic job cleaning, and they also did a good job wiping down all the windows. The gentlemen that was in charge inspected all the tops of the windows and picture frames to make sure everything was cleaned well. I was very impressed with their work.
Description of Work: I used American Maid to clean my house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MaryEllen M.
12/2011
5.0
house cleaning
+ -1 more
all great.
Description of Work: vacuumed and mopped/cleaned all floors in our 2100 square ft house. they are effective, pleasant, hard-working and very customer focused. i will use them again without a doubt!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$162
Anne L.
10/2011
5.0
house cleaning
+ -1 more
I chose this company based on the reviews on Angie's List and I was not disappointed. Having recently moved to the area, I didn't have personal recommendations to consider and I used Angie's List as a means to finding a reputable company. Brian, the owner, was extremely helpful and was very willing to accommodate my schedule to do the walk-through/estimate and to pick up the key to get access. The quality of their work was outstanding (and I am a tough person to please in this regard). I will say it was a little more expensive than where I moved from (Ohio) but it was worth every penny to me. HIs crew cleaned a house I recently purchased - it wasn't left very clean and his team got it to where I was very comfortable moving things in. I appreciated their effort and plan to use them again in the future. I strongly recommend! The amount I spent includes a tip.
Description of Work: Deep cleaned a house prior to moving in; this included two bathrooms, a kitchen (and all appliances), and the basement along with three bedrooms, a living room, and a dining room.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Archer L.
08/2011
5.0
house cleaning
+ -1 more
The estimate was right on. The cleaners were punctual and courteous. They focused on the house itself and left the furniture alone (alot of stuff to move which would have added time) Bathrooms have never been so clean. They gave the kitchen cabinets some extra scrubbing and they looked almost new. I liked the factthat they didn't leave a "cleaning chemical" odor. For a one time overall clean it was reasonably priced and they did exactly what I asked.
Description of Work: American Maid estimated and cleaned my family's summer home per my instructions and did a beautiful job.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$625
Nicci B.
07/2011
5.0
house cleaning
+ -1 more
I have a pretty big house, so I pay $240 every time they come out. They are very thorough and incredibly reliable in times. There was one incident where one of their new staff accidently knocked a piece of furniture down and they replaced that piece of furniture. They are extremely responsive and just honest and I can’t say enough good things about them. I have recommended them to people before and I would recommend them to other members. They will be back next week.
Description of Work: I use American Maid for house cleaning and they come every two weeks. The last time I used them was last week.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Lorna W.
07/2011
5.0
house cleaning
+ -1 more
I really enjoyed working with the company. The owner, Brian, does a walk through for the free estimate and takes notes as he goes. He will tell you when he thinks cleaning something is not worth your money. For example, I was thinking about having the walls washed and he pointed out that it wouldn't make much, if any, difference especially for the amount of time it would take. On the day of the cleaning, there was a team of 4 people. They got right to work and did a fabulous job. They even had some extra time and so cleaned a few more things that weren't planned.
Description of Work: Cleaned a 3 bedroom, 1900 sq. ft. house prior to move-in.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Blind Cleaning
FAQ
AMERICAN MAID is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 4:30 PM
Tuesday: 8:30 AM - 4:30 PM
Wednesday: 8:30 AM - 4:30 PM
Thursday: 8:30 AM - 4:30 PM
Friday: 8:30 AM - 4:30 PM
Saturday: Closed
AMERICAN MAID accepts the following forms of payment: Check
Yes, AMERICAN MAID offers free project estimates.
No, AMERICAN MAID does not offer eco-friendly accreditations.
No, AMERICAN MAID does not offer a senior discount.
No, AMERICAN MAID does not offer emergency services.
No, AMERICAN MAID does not offer warranties.
AMERICAN MAID offers the following services: In home detailed cleaning : kitchen - bathrooms - any and all other rooms and common areas in homes and apartments - change linens - flip mattress if practicable - some laundering of linens ( also if practicable ) - We want to safely clean your house as thoroughly as possible. That's why I do a walk through estimate. It helps determine , from a value standpoint , what areas to clean in detail and where you might prefer we do a lighter cleaning.
Floor stripping and waxing - exterior window washing - carpet and upholstery shampooing - chandeliers - moving heavy furniture - trash haulaway.