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Home Depot

Carpet Sales and Installation, Windows, Hardware & Home Improvement Stores,

About us

The Home Depot, Inc. (The Home Depot) is a home improvement retailer. The Company operates The Home Depot stores, which are full-service, warehouse-style stores. The Home Depot stores sell an assortment of building materials, home improvement and lawn and garden products and provide a number of services. The Home Depot stores average approximately 104,000 square feet of enclosed space, with approximately 24,000 additional square feet of outside garden area. The Home Depot stores serve three primary customer groups: do-it-yourself (D-I-Y) customers, do-it-for-me (D-I-F-M) customers and professional customers. As of January 29, 2012, it had 2,252 The Home Depot stores located throughout the United States including the Commonwealth of Puerto Rico and the territories of the United States, Virgin Islands and Guam, Canada, China and Mexico. In January 2012, the Company acquired Redbeacon. In October 2012, U.S. Home Systems, Inc. became an indirect wholly owned subsidiary of The Home Depot.

Business highlights

47 years of trusted experience

Services we offer

Building materials, home improvement & lawn & garden products & service

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.431 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
23%
3
0%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.3
value
4.2
professionalism
4.4
responsiveness
4.4
punctuality
4.5
Showing 1-25 of 31 reviews

Andy N.
03/2013
5.0
home improvement stores
  + -1 more
My experience with them was fine, and there was no problem.
Description of Work: I had used 'Home Depot Hardware & Home Improvement Stores' to get something and had also used their automatic cashier.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$120

Jody M.
02/2013
5.0
doors
  + -1 more
I have a basement entrance, and over time, the door opening has gotten slightly uneven, which can happen. I have a door and a separate glass storm door at this entrance. The storm door would not open or close properly and left gaps. It was replaced once before, but the problem was not really fixed. I hired the Syosset, NY Home Depot to replace the storm door. I was told that their installer is excellent and would do a great job. I needed to order a custom door to get this done correctly. And they did do a great job! The door works perfectly now, and I am very pleased with their work. I have now hired them again. I need the back door to my garage to be replaced. I have confidence that they will do a fine job. The people in the store who take and set up your order also do a great job, and they make sure to let you know of all the options available.
Description of Work: Great people at this store for door installations!
Rating CategoryRating out of 5
Yes, I recommend this pro
$400

Peter I.
07/2012
5.0
replacement windows
  + -1 more
I originally didn't expect to use Home Depot and did estimates from a few high rated angie's list contractors. They cost more than what I had expected to pay, but I feel that it was worth the spend, especially after I did the research on the windows along with the warranties behind the products and the installation as well. The person who gave me the estimate and with whom I placed the order was fantastic, professional, and provided some helpful advice along the way as well. The day the work was scheduled the contractors showed up right on time and the sales person came by as well twice to ensure that everything was being done properly. The contractors were outstanding - professional, polite, clean, and easy to deal with. They were very thorough in the work and took the entire day to replace all of the windows. I would definitely would recommend. The sales person I dealt with was Alex Reziz - his phone number is 516-317-7657. He has been truly a pleasure to work with. I would highly recommend reaching out to Alex if you are going to replace some windows.
Description of Work: Replacing 11 windows, including the removal of the old windows, installation of the new windows, disposal of the old windows, and clean up of the work area.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Stan F.
02/2012
5.0
replacement windows
  + -1 more
The quality and price is outstanding. I just signed a contract with them to replace our windows. We were very impressed with the home service department at Home Depot. They are the only company that offers insurance for the lifetime of the window. They will replace the window no matter what breakage occurs. We were impressed by the quality of the window and the sales people. The way they described the people that would install the windows and everything about it was far superior. Quality, price, sales people, insurance and back up of each product, and everything built into the price is superior to any company we saw.
Description of Work: They will be replacing half the windows in our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Todd K.
05/2009
4.0
roofing
  + -1 more
The sales guy was great. He came to my office to show me samples. The roofing crew came on time and worked hard. They cleaned up well (used magnet to get errant nails). They even left me a few extra packs of shingles so that I could do the shed. The roof leaked a little bit after on bad nor'easter but has be fine since The gutter guys came on time, but were curt and didn't clean up well. I wouldn't recommend them I don't know if I paid too much. No other contracter would return my calls for bids and I wanted the roof done by winter.
Description of Work: Stripped on layer of shingles, replaced a few rotted areas, put in ice dams, flashing and new shingles. New gutters on front and back of house

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Vivien C.
09/2008
5.0
carpet installation, home improvement stores
  + 0 more
Great service, but I didn't really like the carpet I choose. I went with a carpet that they said was less expensive, but the carpet didn't really meet my expectation. I really like the service and installation. I just wish I had used the more expensive carpet.
Description of Work: They put carpet in two bedrooms and a hallway.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

03/2006
5.0
replacement windows
  + -1 more
THE NEW WINDOWS MAKE MY HOME LOOK GREAT! THE WINDOWS ARE DOUBLE PANED TO KEEP MY HOME WARMER. THE WORKERS WERE VERY COURTEOUS AND DISPLAYED WONDERFUL CUSTOMER SERVICE.
Description of Work: I HAD 13 WINDOWS REPLACED IN MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Brian S.
03/2006
5.0
carpet installation
  + -1 more
HOME DEPOT IS A CUSTOMER SERVICE BASED COMPANY. THEY HAVE LOW PRICES AND DO A GREAT JOB. THEY ARE NOT THE BEST COMPANY BUT THEY ARE FAR FROM THE WORST.
Description of Work: I HAD NEW CARPET INSTALLED INSIDE OF MY LIVING ROOM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

03/2006
4.0
carpet installation
  + -1 more
THE SERVICE WAS DONE NEATLY AND DONE ON TIME ESTIMATED. THE WORKERS WERE POLITE AND DID A GOOD JOB. THEY DID EXACTLY WHAT THE JOB CALLED FOR. I AM SATISFIED WITH THE SERVICE.
Description of Work: I HAD THE BASEMENT AND STAIRS CARPET FOR A FINISHED BASEMENT.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

03/2006
5.0
replacement windows
  + -1 more
THEY WERE REALLY GOOD. THEY WERE ON TIME AND CLEANED UP AFTER THEMSELVES. THEY HAD A FAIR PRICE AND DID REALLY NICE WORK.
Description of Work: WE HAD TWO WINDOWS PUT IN THE HOUSE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

02/2006
5.0
carpet installation
  + -1 more
HOME DEPOT WAS VERY PROFESSIONAL. THEY ARRIVED ON TIME, WHEN THEY SAID THEY WOULD BE THERE. HOME DEPOT WAS VERY EASY TO WORK WITH. THEY WERE ABLE TO FIT OUR SCHEDULE.
Description of Work: CARPET WAS INSTALLED ON SECOND FLOOR OF HOME.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

KATHY K.
02/2006
5.0
roofing
  + -1 more
HOME DEPOT HAD GOOD PAYMENT PLANS WITH NO INTEREST. I REALLY TRUST THE NAME AND THEY GIVE A THOROUGH EXPLANATION OF EVERYTHING THAT THEY ARE DOING AND WHY.
Description of Work: I HAD A NEW ROOF PUT ON MY HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

02/2006
5.0
gutter repair
  + -1 more
I WAS VERY PLEASED WITH THEIR WORK. THEIR WORK WAS EXCELLENT, THEY WHERE KNOWLEDGEABLE AND VERY RELIABLE. THEY EXPLAINED THE WORK THEY WOULD BE DOING TO ME SO I WOULD KNOW WHAT IT WAS THEY WOULD BE DOING.
Description of Work: REPLACED OLD GUTTERS WITH NEW ONES

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

02/2006
5.0
carpet installation
  + -1 more
I FEEL HOME DEPOT OFFERS A GOOD ONE-STOP SHOPPING EXPERIENCE. THEY WERE CAREFUL NOT TO DAMAGE THE WALLS DURING THE INSTALLATION OF MY CARPET. THEY NOT ONLY CLEANED UP AFTER THE INSTALLATION, BUT VACUUMED AS WELL.
Description of Work: THE CARPETING FROM HOME DEPOT WAS INSTALLED IN THE FRONT ROOM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

02/2006
5.0
carpet installation
  + -1 more
HOME DEPOT DID A WONDERFUL JOB. THEY WERE PROFESSIONAL, PROMPT AND EASY TO WORK WITH. I HAD NO PROBLEMS AT ALL. THEY GOT DONE IN A TIMELY MANNER AND MY CARPET LOOKS FANTASTIC.
Description of Work: INSTALLED TOP QUALITY BERBER CARPETING IN MASTER BEDROOM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

02/2006
5.0
carpet installation
  + -1 more
THEY WERE FAST AND EFFICIENT AT INSTALLING MY CARPET. THE CARPET IN MY HOME OFFICE LOOKS GREAT. THE STAFF KEPT MY OFFICE NEAT AND CLEANED UP THE AREA AFTER THE JOB WAS FINISHED.
Description of Work: THEY INSTALLED CARPET IN MY 10X9 HOME OFFICE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

02/2006
5.0
carpet installation
  + -1 more
THEY DID A GOOD JOB FROM START TO FINISH. WE PICKED OUT THE CARPET IN THE STORE AND THEY SCHEDULED AN APPOINTMENT RIGHT THERE TO INSTALL IT. LESS THAN A WEEK LATER WE HAD THE NEW CARPET IN OUR HOME.
Description of Work: THEY INSTALLED CARPET IN ONE LARGE ROOM OF MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

02/2006
5.0
carpet installation
  + -1 more
THIS COMPANY DID A GREAT JOB INSTALLING MY NEW CARPET. THE PRICE WAS NICE. IT INCLUDED THE CARPET SALE AND INSTALLATION SERVICE. I WAS VERY PLEASED WITH THE SERVICE PROVIDED.
Description of Work: INSTALLED CARPET IN THE LIVING ROOM, STAIRWAY AND UPSTAIRS HALLWAY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

02/2006
4.0
siding
  + -1 more
WHEN THE JOB WAS DONE A MAN CLEANED THE SIDING WITH SOMETHING THAT STAINED ALL THE SIDING. HOME DEPOT CAME BACK OUT RIGHT AWAY AND REDID THE WHOLE JOB. NOW, I AM VERY HAPPY WITH THE SERVICE I GOT.
Description of Work: HAD SIDING ADDED TO MY HOME.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

02/2006
4.0
doors
  + -1 more
THE INSTALLATION WAS GREAT. THE MAN WAS HELPFUL WITH INFORMATION HE PROVIDED TO ME ABOUT THE DOOR. THE DOOR LOOKS GOOD AND I HAVE NO PROBLEMS WITH THE SERVICE. THERE WAS A DIFFERENCE ON THE PRICING BUT IT WAS TAKEN CARE OF PROMPTLY.
Description of Work: I HAD A NEW STORM DOOR INSTALLED ON THE ENTRY OF THE HOUSE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

DAVID M.
02/2006
5.0
carpet installation
  + -1 more
I WAS VERY SATISFIED WITH THE EXCELLENT SERVICE HOME DEPOT PROVIDED. I HAD THE BEST QUALITY OF CARPET INSTALLED IN THE MASTER BEDROOM. THE WORKERS WERE PROMPT, RELIABLE, AND PROFESSIONAL. I HAVE ALREADY RECOMMENDED THEM TO SEVERAL NEIGHBORS.
Description of Work: THEY UN-INSTALLED MY OLD CARPET OUT OF THE MASTER BEDROOM, AND INSTALLED IT WITH NEW CARPET.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,200

KEN S.
02/2006
1.0
siding
  + -1 more
POOR WORKMANSHIP! THEY TRIED TO CUT CORNERS AND TRASHED A PART OF MY NEW ROOF. I HAD TO CALL THEM BACK SEVERAL TIMES AND THREATENED TO STOP PAYMENT ON THE CHECK BEFORE THEY FINALLY TOOK CARE OF THE PROBLEM.
Description of Work: TOOK OFF THE OLD SIDING AND REPLACED WITH NEW ONE.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$12,000

02/2006
2.0
doors
  + -1 more
THIS COMPANY OVERCHARGED ME FOR THE INSULATION AND SERVICE FEES. THE WORKERS CAME OUT TO THE HOME SEVERAL TIMES WITH THE WRONG DOOR. IT TOOK THEM SEVERAL WEEKS TO INSTALL THE DOOR AFTER THE DOOR WAS ALREADY PURCHASED FROM HOME DEPOT.
Description of Work: REMOVED ALL THE BOLTS AND SCREWS OFF THE OLD STORM DOOR, REMOVED THE OLD DOOR, PLACED THE NEW STORM DOOR IN THE APPROPRIATE AREA AND INSTALLED THE NEW DOOR WITH SEVERAL BOLTS AND SCREWS.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$625

02/2006
1.0
home remodeling
  + -1 more
HOME DEPOT DID A TERRIBLE JOB. THERE WAS NOTHING BUT CONFUSION AND DRAMA IN DEALING WITH THEM. THEY HAVE CONTINUED TO HAVE STUFF DELIVERED TO MY HOUSE AND HAVE TRIED TO CHARGE ME FOR IT EVEN AFTER I HAVE SENT IT BACK.
Description of Work: INSTALLED NEW CRAFTMAID WOODEN CABINETS AND SILL STONE COUNTER TOPS IN KITCHEN.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$17,000

02/2006
5.0
home remodeling
  + -1 more
THIS COMPANY DID A GREAT JOB INSTALLING MY COUNTER TOPS IN THE KITCHEN. THE INSTALLERS WERE PROMPT, COURTEOUS AND EFFICIENT. THE COMPLETION OF THE JOB MADE MY KITCHEN LOOK TOTALLY DIFFERENT.
Description of Work: THEY INSTALLED A NEW COUNTER TOP IN THE KITCHEN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500
    • 1(current)
    • 2

Contact information

111 Jericho Tpke, Syosset, NY 11791

www.homedepot.com

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
6:00 AM - 10:00 PM
Tuesday:
6:00 AM - 10:00 PM
Wednesday:
6:00 AM - 10:00 PM
Thursday:
6:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
6:00 AM - 10:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Windows,
Hardware & Home Improvement Stores,
Doors,
Siding,
Kitchen and Bath Remodeling,
Roofing,
Hardwood Flooring Sales and Installation,
Gutters,
Garage Doors,
Ceramic Tile,
Generator

FAQ

Home Depot is currently rated 4.4 overall out of 5.

Sunday: 8:00 AM - 8:00 PM

Monday: 6:00 AM - 10:00 PM

Tuesday: 6:00 AM - 10:00 PM

Wednesday: 6:00 AM - 10:00 PM

Thursday: 6:00 AM - 10:00 PM

Friday: 6:00 AM - 10:00 PM

Saturday: 6:00 AM - 10:00 PM

Home Depot accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Home Depot does not offer free project estimates.
Yes, Home Depot offers eco-friendly accreditations.
No, Home Depot does not offer a senior discount.
No, Home Depot does not offer emergency services.
Yes, Home Depot offers warranties.
Home Depot offers the following services: Building materials, home improvement & lawn & garden products & service

Contact information

111 Jericho Tpke, Syosset, NY 11791

www.homedepot.com

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
6:00 AM - 10:00 PM
Tuesday:
6:00 AM - 10:00 PM
Wednesday:
6:00 AM - 10:00 PM
Thursday:
6:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
6:00 AM - 10:00 PM