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Blue vision appliance repair

Appliance Repair, Appliance Repair - Small

About us

Your provider for top-notch appliance repair and appliance installation services in NY. We offer a wide variety of high-end appliance repair services such as commercial appliance repair, washer repair, dishwasher repair, dryer repair, and much more! Our experts are committed to providing the best customer service to each household with care and respect. Additionally, we are able to help you out each step of the way with free technical support on the phone 631-365-0789 and email and will come in if necessary to fix the problem. We are available at your service 24/7 in case of any emergencies that may occur with your appliance systems, and we can help even if you are in need of immediate assistance in English, French, Arabic, and Spanish

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Appliance repair specializing Refrigeration and Barbecue, and brands such as Sub-zero, Wolf, Viking, Meile, Liebherr, Gaggenau

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.645 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
2%
3
0%
2
0%
1
16%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.5
responsiveness
4.5
punctuality
4.3
Showing 1-25 of 45 reviews

martha S.
01/2021
1.0
appliance repair
  + -1 more
Great. I was given a great deal of advice and was helpful in the potential repair of another appliance, stove hinge. Waiting to hear back regarding that matter
Description of Work: Dishwasher hinge

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$225

Response from Blue vision appliance repair
Good morning Mrs [Member Name Removed] , we don’t understand why you gave us F review ? , we did fix dishwasher voiding ordering parts under warranty if repair didn’t work we charge you additional only part , $ 225.00 we did fix dishwasher , check the oven , and check your friend dishwasher , no other company will do that Please let us know if you are not happy with our service will give your your money back For the oven we didn’t receive confirmation from you if you wanna do repair after sending you invoice , we did call you beginning of last week left voice mail but you didn’t answer Please let us know what we can do to make our service better Have good day Mrs [Member Name Removed] 😊

Marilyn B.
01/2021
5.0
appliance repair
  + -1 more
The repair man was on time. Very polite, very honest. Did the repair for a fair price. Left area clean. I highly recommend his service. I definitely will use him again. Thank you. It’s refreashing to see such an honest business man
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Devin G.
12/2020
1.0
appliance repair
  + -1 more
As seen in other bad reviews here.... made appointment never showed. Gave me excuse that he was ordering the parts. HE MISSED APPOINTMENT AND NEVER SAW WHAT WAS WRONG. Apparently was “ordering any possible part that it could have been.” That makes no business sense and feels like a lie for not showing up to fix my oven 13 days before Christmas. (To be fair... He did reach out and try to give excuses / reschedule.) I just don’t do business after an experience like that so I went with different company 👍
Description of Work: Oven repair

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Marion G.
12/2020
5.0
appliance repair
  + -1 more
They were very professional and my washing machine is working properly.
Description of Work: Washer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$424

Meaghan L.
11/2020
5.0
appliance repair
  + -1 more
Excellent, years of working around a bad latch and it was repaired in 20 min by a courteous professional. I do not often write reviews, but in this case it is very warranted.
Description of Work: Bosch Dishwasher Repair

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$289

Jane B.
11/2020
1.0
appliance repair
  + -1 more
They never got to my house. They were running late every time. I had other appointments to keep, so they couldn’t stay within the time margin they had allotted for me.
Description of Work: Oven repair

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Blue vision appliance repair
Good morning miss [Member Name Removed] Yes we was late for first appointement but we did call you and we did reschedule with you with free service fee because of our delay and our mistake scheduling you 3-5 pm instead then 2-4 pm technicien told you , you did cancel saying you will call another company We apologize for the delays and that because the service we try give to each customer Thank you miss [Member Name Removed] 😊

Stephen T.
10/2020
5.0
appliance repair
  + -1 more
Perfectly!!! First, the delivery people couldn’t perform the installation, because they didn’t seem to know enough about plumbing (so we had to get a refund From Best Buy for that and the haul-away of the old machine). Then we called a local plumber and, tho’ he didn’t charge us, he looked and said we needed an electrician, too. The young man who performed the installation, Blue Vision completely surprised us by being willing and able to perform the installation the very day we called—get this!—on Saturday. And at a fair price. The young man who performed the installation, Mounir, was knowledgeable, polite, friendly, and really came across as wanting us to be totally pleased with his work. He explained what needed to be done and the cost, told us about how long it would take, and was true to his word on all of it. He gave us his number and told us to call if we had any trouble with or questions about the machine. When we tipped him at the end, not a king’s ransom, he was genuinely grateful and I wished I’d had a little more spareable cash on hand to give him. I can’t recommend Mounir and Blue Vision highly enough and will use Blue Vision’s services again if we ever need an appliance installed. You should, too.
Description of Work: I needed a new dishwasher installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Cydney P.
10/2020
5.0
appliance repair
  + -1 more
It went well once repairman came and he did an excellent job. Just cost a lot more than anticipated.
Description of Work: Clothes dryer repair

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$550

Christine F.
09/2020
1.0
appliance repair
  + -1 more
made and appointment to repair refrigerator- they never showed up or called twice. made a second appointment about a month later (not realizing it was the same company as before) to fix my oven and they never showed up or called again.
Description of Work: refrigerator and oven

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Blue vision appliance repair
Hi miss [Member Name Removed] Sorry to hear that , we having problem with scheduling system Will be closing until next week to fix that I am sending you check $75.00 to apologize for that Please accepte my apologize

Harriet Z.
08/2020
5.0
small appliance repair
  + -1 more
I will certainly hire them if I would be needing a big appliance repair done.
Description of Work: Mounir gave me 2 very good pieces of advice on how to fix my garbage disposal without having someone to visit. He also instructed me on how to fix my oven over the phone even though he knew I wasn't going to hire to him.
Rating CategoryRating out of 5
Yes, I recommend this pro
$250

Response from Blue vision appliance repair
Thank you so much for your words and your trust on me Alway will be my pleasure to answer any question you have 🙏🙏😊

Gail S.
07/2020
5.0
appliance repair
  + -1 more
They were excellent and very efficient
Description of Work: Repair oven and washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alec K.
07/2020
1.0
appliance repair
  + -1 more
Horrible came collecting $75 fee for nothing never came back nothing but excuses for further detail please call Kara Famsky at 6317414603
Description of Work: Washing machine repair

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


JoAnn K.
06/2020
1.0
appliance repair, small appliance repair
  + 0 more
Terrible. They gave me an appointment time of 8-10 am and I got a phone call at 7:30pm. He wanted to m ow if he can come by. I told him it was pretty late but I let him come by. He looked at me ice maker didn’t fix it and said he would get me a price on the new piece. He never called with price on new ice maker part. Totally shocked by his unprofessional behavior.
Description of Work: Ice maker repaired

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$135

Response from Blue vision appliance repair
Hi miss [Member Name Removed] I am so sorry about that , your file wasn’t add in the system proprly for this we didn’t see it About the price as any person will see the price we charged you is only $135 to instal your ice maker and check your oven No company will give you that price !!!! , we did gave you that price to say sorry for the delay , We sorry for the computer mistake , If you want as to send the I voice will do I just found it ? It note will give you your money back with all our pleasure 😊

tracy R.
06/2020
5.0
appliance repair
  + -1 more
Responded immediately, gave us free advice and instruction and saved us hundreds of dollars. Pleasant and professional!
Description of Work: Garbage disposal repair

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lorenzo A.
06/2020
5.0
small appliance repair
  + -1 more
He came in, diagnosed the problem in minutes and was able to resolve the matter quickly. He removed the panel, restarted the frozen fan and we were in business immediately. Didn't want to take money from me after I asked him what did I owe him.
Description of Work: My freezer was not getting cold

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jodi W.
03/2020
5.0
appliance repair
  + -1 more
Mounir was very professional and informative. Gave me a few options based on what needed to be done vs what should be done. Cleaned up after himself, wore shoe protectors as a normal business practice. Was communicative about time of arrival. All went well.
Description of Work: Appliance Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Blue vision appliance repair
Thank you so much miss [Member Name Removed] to give time writing your review, it is my pleasure to do my best Have great day !

Kaylin L.
02/2020
5.0
appliance repair
  + -1 more
Tech was very knowledgeable and communicated well
Description of Work: Appliance Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Leslieanne B.
01/2020
5.0
appliance repair
  + -1 more
Mounir was honest, courteous and extremely professional from start to finish. Additionally, he made us feel that he cared about solving the problem with our appliance in the most cost effective way. Other companies often tell you your appliances can’t be fixed and best be to buy a new one. I would confidently recommend Mounir hands down to any other appliance company I’ve had to hire in the past. His company is top notch! A+. Thank you for terrific service and for fixing my 30 year old Maytag dryer to run good as new!
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sari P.
12/2019
5.0
small appliance repair
  + -1 more
Consult and guidance were excellent. Honestly informed me of my options, not just concerned with performing a job.
Description of Work: AC unit repair

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Blue vision appliance repair
Always my pleasure to service you the best I could , thank you so much giving your time to share your experience on line

Linda O.
10/2019
5.0
appliance repair
  + -1 more
Amazing service Quick response Quick repairs will definitely use again
Description of Work: Oven repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rachel D.
02/2019
5.0
appliance repair
  + -1 more
Mounsir was the gentleman who came to my home. We had been in contact via text ans phone regarding part delivery. He came when he said he would and was truly the utmost professional; knowledgeable and respectful. I would highLy recommend Blue Vision, and will definitely hire this company again for future appliance issues.
Description of Work: Replacing an ice make in my Samsung Frig.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$357

Response from Blue vision appliance repair
So happy to read your words miss [Member Name Removed] I'll be alway in your service doing the best I could Have great day !!

barbara W.
01/2019
5.0
appliance repair
  + -1 more
Mounir was professional, courteous, and quick.
Description of Work: washing machine-replace basket belt Dryer Replace Rollers Pully Belt

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Blue vision appliance repair
Thank you mrs [Member Name Removed] for these words , I’ll do always what is possible to give you the best service you deserve Have great day !!

stephanie C.
01/2019
5.0
appliance repair
  + -1 more
great machine works fine no problem very professional would hire again
Description of Work: repaired motor on washing machine

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Blue vision appliance repair
I appreciate your time miss [Member Name Removed] to right this review I'll be always in your service Please don't forgot , you can text or call if you have any questions 24 /7 Have good day !

linda K.
12/2018
5.0
appliance repair
  + -1 more
They were very nice to deal with and willing to take care of my problem on a Sunday. However, I received a call from the company I have a contract with so I had to tell them not to come. They were very gracious about it.
Description of Work: Fix a leaking refrigerator.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Blue vision appliance repair
All our pleasure to be on your service I was happy to know you still have warranty on your fridge Please be free to text or call any time if you have any questions Have great day !

MARY M.
11/2018
5.0
appliance repair
  + -1 more
The gentleman came immediately - confirmed the diagnosis - ordered the part and called us once the part came and fixed the appliance that day. Very professional.
Description of Work: repair for switch on dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Blue vision appliance repair
Really I appreciate the time you gave to write this review And I am happy you did like the service . I’ll do all my best each time our service is needed Have great day
    • 1(current)
    • 2

Contact information

., Suffolk County, NY 11717

http://bluevisionappliance.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Blue vision appliance repair is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Blue vision appliance repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Blue vision appliance repair does not offer free project estimates.
No, Blue vision appliance repair does not offer eco-friendly accreditations.
Yes, Blue vision appliance repair offers a 10% senior discount.
Yes, Blue vision appliance repair offers emergency services.
Yes, Blue vision appliance repair offers warranties.
Blue vision appliance repair offers the following services: Appliance repair specializing Refrigeration and Barbecue, and brands such as Sub-zero, Wolf, Viking, Meile, Liebherr, Gaggenau

Contact information

., Suffolk County, NY 11717

http://bluevisionappliance.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day