The owners of the business are personable. However, we made the mistake of paying them before the job was completed (our bad!) and have had difficulty getting them to come back and finish the job in a timely manner. Their crew drove over one of the light posts in our backyard with their truck, smashing the glass in the fixtures and ruining the fixture which will be hard to replace. We will probably have to replace both so they match and will have to pay an electrician to install. This is going to cost several hundred dollars. They tried to say they had dismantled the light fixture and set it aside. They also smashed an outdoor bench and tried to pretend they did not do that either. They left a stump about 3-4 feet high, cut another stump too high and left a tree that we have been patiently waiting for them to pick up. We call, they promise to come but they do not come.
Description of Work: Cutting, destuming and removal of tree
Rating Category
Rating out of 5
quality
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
Cara P.
03/2013
5.0
tree service
+ -1 more
I got an estimate on a Saturday, and they were back in a couple of days to do the work. I was having a chimney installed and was on a deadline, Northern went out of their way to get it done quickly. Very friendly and accommodating.
Description of Work: Removed a sapling that was growing too close to the side of the house, also removed some dead bushes. Trimmed dead branches off several trees in the front yard (no extra charge).
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Service Categories
Tree Service
FAQ
NORTHERN TREE SVC is currently rated 3 overall out of 5.
No, NORTHERN TREE SVC does not offer free project estimates.
No, NORTHERN TREE SVC does not offer eco-friendly accreditations.
No, NORTHERN TREE SVC does not offer a senior discount.
No, NORTHERN TREE SVC does not offer emergency services.