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Tom Jannace Roofing Inc

Roofing, Gutters, Finished Carpentry and Woodworking,

About us

Tom Jannace Roofing, Inc. guarantees properly trained & experienced customer service & complete satisfaction, beginning with fair pricing, unlimited choices of roofing products, styles & colors - continuing through the final cleanup & your approval. We are a "full service" roofing company & we will handle everything from a new roof installation, restoration & maintenance to re-roofs and repairs. All with the assurance that can solely come with years of experience. Award-winning. we specialize in all phases of residential roofing ,also offering a full line of gutters & leaders , we are properly insured under the roofing title. Est. 1991, obtaining an A + rating w/BBB. Additional fax - 6316895852. Additional phone number - (631) 693-6751.

Business highlights

34 years of trusted experience

Services we offer

Roofing, re-roofing, repairs, maintenance & inspections.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Financing Available

Photos of past projects

Reviews

4.995 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
5%
3
4%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 26-50 of 95 reviews

Alexander H.
10/2016
5.0
roofing
  + -1 more
Tom did previous work on our roof which we were very happy with. So when we had a leak, we called him to check out the situation. He responded to our call immediately and came to check out the previous work to be sure that was not the problem, then continued to find where the leak was from. He gave us alternative solutions and when we decided which plan to take he arrived on the day and time he said he would be here. The work was done in one day, they were careful and respectful of our property, and cleaned up when done. The price was fair and we know he will backup his work. He was professional and cooperative to work with, and answered all our questions. I would definitely call him in the future if I ever need roof work again.
Description of Work: Inspect roof to locate where it was leaking from and give us solutions. Make the repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tom Jannace Roofing Inc
Dear member , thank you for expressing your experience with my company . I believe the rest of your roof should last you many more years & when the time comes , we look forward to servicing your roofing needs , also keep in mind , we also do gutters & leaders . Thanks again.....Tom Jannace

Philip C.
08/2016
5.0
gutter repair, roofing
  + 0 more
Tom Jannace Roofing, Inc. did a splendid job ripping and re-roofing our house. I have used many contractors over the years, and he is among the best. His crew has been with Tom for years, and their professionalism is a reflection of Tom's. When the project was complete, the property was as immaculate as when they first arrived, and they were careful to schedule the project between periods of rain. Tom spent hours helping us make selections of roofing and other materials, and he answered our every question. In helping make selections, he invited us to take a look at roofs he'd recently completed. Following the re-roofing, Tom installed new gutters, and he was careful not to leave the house vulnerable w/o gutters (something a contractor had done with one of our neighbors). In addition to the re-roofing and gutters, Tom's crew replaced the flashing on the chimney, added a vent for a bathroom fan, and reset a skylight that had been installed, incorrectly, on top of existing layers of shingles. When the motor housing came loose several days after the work was completed, Tom came over, assessed the situation (that the housing had come loose after years of operation), and reassembled it. Tom also gave me valuable information on items not related to his work. I had had a new robotic pool vacuum installed, and he advised me not to keep it in the sun, and he showed my how to adjust the latch on my aluminum fence. Tom Jannace was not the lowest bid, but his craftsmanship and materials justify the difference.I recommend Tom Jannace Roofing, Inc. without reservation. His work is the measure of an excellent contractor and an equally good man.
Description of Work: Rip and re-roofing, followed by new gutter installation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tom Jannace Roofing Inc
Dear member , im so sorry for the delay on my reply of your comments , 1st I would like to say , I really enjoyed not only working for you but taking some time & getting to know you as well . You are such a terrific guy to chat with & if ever im in the area , I will stop & say hello . Thanks again , & we wish you a happy holiday & a happy & healthy & very dry New Year w/ your new roof , lol . Thank you.....Tom Jannace

Dave T.
07/2016
5.0
roofing
  + -1 more
He was very honest about my situation which saved a large investment for me a this time. I will definitely contact him for any future needs and I'm very comfortable recommending him to others.
Description of Work: Determined the issue with my roof was not as I had thought and he corrected the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Tom Jannace Roofing Inc
Dear member , thank you for printing your experience w/ me . There are many times customers ask me if my roof is in need of replacement , & there are times when they can get 5 or 10 more years & I feel its only right to be honest & let them know . Maybe one day we can do business in the future Thank you again......Tom Jannace Roofing , Inc.

Rick C.
03/2016
5.0
roofing
  + -1 more
s.I used Tom's Company to replace/repair roof shingles that were damaged in a recent wind storm. He came out immediately to evaluate the job. I received prices from four other company's. I don't always go with the lowest bid because I'm always suspect that the work is less than adequate. It just so happened that Tom's price was the lowest. but I was more impressed with his experience and professionalism. I knew that it wasn't a huge job and that It happened right after a storm so I was very pleased that Tom did not take advantage of the situation as the other contractors did. I will probably need a new roof within the next few years, Tom will get that job. Thanks Tom, it's nice to see that there are some honest professionals left. BTW. I also used another online sourcing service to find vendors. I will never use them again as the quality, professionalism and price were very low to non-existent . Don't know how these vendors got such high grades. One guy showed up and asked me, "how much do you want to pay?" You're kidding right?
Description of Work: Replaced damaged Roofing shingles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Tom Jannace Roofing Inc
Dear member , that was a very kind message you posted & it really means a lot to me . I look forward to serving you in the future Thanks again.....Tom Jannace

Michael R.
12/2015
4.0
roofing
  + -1 more
Tried twice to repair leak couldn't repair leak but didn't charge me, Nice gesture
Description of Work: Repair a leak

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$300

Response from Tom Jannace Roofing Inc
i did make 3 trips along with crawling across your entire attic to try & pin point where there the water was getting in . i never preasured you for a payment , & left off advising you to get a chimney specialist. I do however feel there was no need to print any sub par review considering i never collected a single penny. I had mentioned upon the original inspection, I wasnt sure if the problem was roof related.

Christopher B.
10/2015
5.0
roofing, woodworking
  + 0 more
Following storm damage (a tree fell on the house), I contacted 8 roofing contractors for estimates, including Tom Jannace Roofing. After rejecting evident rogue/expensive/unsatisfactory offers, I ended up with three, all of which I felt were reasonable. Tom's was in fact both the cheapest, and the most comprehensive in terms of included detailed items. I decided to select Tom's offer, not only because of the price, but also, equally importantly, because of the quality and extent of the personal contact & interaction I had with Tom during the course of making the contractor selection. I met with him many times, one time even at his home over beer, in order to understand, refine and tailor the estimate to my needs, and also to prepare the documentation required my my insurance company. This time was absolutely invaluable for me in helping me to move from a total novice in this area, to feeling comfortable with the details of the work proposed, the materials to be used and the price offered. Once the contract was signed, the work was initiated within a week. There was a large team who came to do the job and Tom was present much of the time to supervise and control the work together with his foreman. The work was interrupted for a week because of the weather, but in total, the entire roof job took 3-4 working days. I was extremely impressed with the quality of the workmanship of Tom's team, the coordination of the work, and the number of people assigned to the job. The post-job clean-up was also exceedingly well done - it was almost as if they had never been there! Walking around the house, I found no more than 4-5 stray nails - excellent especially given the amount of rubbish that was taken off the roof (2-3 layrs of old shingles & many hundreds of nails!!). I therefore have no hesitation whatsoever in recommending Tom Jannace Roofing in the strongest possible terms. The quality of service, the personal interaction, the quality of the materials used and the follow-up of the work during the job were all really first rate. I am extremely happy with the result of the job and I have now a great roof on the house. Thanks Tom!!!
Description of Work: Complete replacement of roof shingles with GAF architectural. Ice & water protection everywhere, drip edge on all eaves, ridge vent system. Replacement of broken/damaged rafters and plywood sheathing following storm damage. Replacement of pre-fab chimney on boiler flue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,500

Response from Tom Jannace Roofing Inc
Dear member , I cant thank you enough for the kind words & the time you took to elaborate on all the details from before , during , & after the job . I do take my business very serious & personal , because I always say , if I were the homeowner , how would I want to be treated ? Its not only being a pro @ the work procedures , but also how you treat & cater to people's needs as well . I really cant thank you enough , for printing what you did. Hopefully we will see each other again one day, you & your wife are such nice people . thanks.....Tom J.

Nicole B.
10/2015
5.0
gutter repair
  + -1 more
Tom was very kind and honest. He fixed my leak problem and even called to follow up after a big thunderstorm to see how his repairs held up. I would 100% recommend him.
Description of Work: Tom came and evaluated a leak problem I was having in my roof/living room and then fixed what he believed was causing the leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tom Jannace Roofing Inc
Dear member , I truly thank you for taking the time to print this review, that was very nice to take the time & print out how you felt . Please feel free to call my office any time in the future if you have any other roofing needs . Thank you....Tom Jannace

Mary E G.
08/2015
5.0
roofing
  + -1 more
Tom answered my phone call promptly. He came over the next day to look at what needed to be done. He was able to do the work that day since it was not a large repair. He went beyond by cleaning off debris from the roof. He had previously put a new roof on my house a few years ago and I would certainly recommend him for all their roofing needs.
Description of Work: Repaired roof damage from the storm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Tom Jannace Roofing Inc
Dear member , thank you so much for taking the time to print out a nice review , my entire company appreciates it . Thanks again....Tom J.

Frank G.
07/2015
5.0
roofing
  + -1 more
We could not have asked for or dealt with a better company than Tom Jannace Roofing. Tom was very responsive to our roof and water drainage problems. Excellent workmanship. Renee and his crew did a top notch job. Very friendly, accomodating crew. Made sure our property was thoroughly cleaned of all debris.
Description of Work: Replaced entire roof. Repaired rotted sections of the roof. Improved ventilation of attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Response from Tom Jannace Roofing Inc
Dear member , It really was such a pleasure having the opportunity to provide our services to you , & it was a pleasure meeting you & your wife, you guys are wonderful people . I did show your review to my foreman Renee , & I know it made him feel good that you took the time to mention his efforts . Thanks again.....Tom Jannace

Joyce P.
05/2015
5.0
roofing
  + -1 more
We dealt with Tom Jannace directly. Made an appointment for April 9, 2015 to have Tom come by the house and inspect the roof and the work that needed to be done. Tom showed up on time...looked over the roof and found some loose shingles that would need to be nailed down as well as inspected the area that were missing shingles as a result from a recent wind storm. Our home was built in 2000 and Tom explained that our Certanteed shingles are now discontinued and hard to find since SuperStorm Sandy. But, he said that he would try to get the same shingles for us and he explained that it might take a week to find them, which depended upon whether he could find them locally or have to go off Long Island to find them. Depending on where he has to get the shingles from the quoted an estimated price for parts and labor of $400 with the caveat that it could be slightly higher. My husband has done some roofing when he was younger, and felt that Tom knew his business very well and trusted what Tom told him with regard to the needed repairs, supplies, and price. Tom contacted us about a week later saying that he found a supplier about 2 hours from Long Island with a small supply of our type shingles, and asked for $100 deposit from us to cover the cost of the tiles and trip up to obtain them. He had the tiles by that weekend and made an appointment to do our repairs on April 22, 2015. He said we did not have to be present for them to complete the job, and asked that we leave the remaining balance for him in an agreed upon spot. The total cost of our repairs was $450, not much off what the initial estimate was. We felt the price was fair and are super satisfied with the work Tom's company performed and wouild not hesitate to use Tom Jannace Roofing Inc. again if the need arises. In fact I have already provided Tom's information to a friend who needed some repair done on her roof.
Description of Work: Replaced shingles which were blown off during a recent wind storm, as well as inspected roof and nailed down any shingles found to be loosened due the wind storm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Tom Jannace Roofing Inc
Dear member , thank you for taking the time to print such a nice review & including all the facts . I felt real bad when I had seen your house had the CertainTeed Horizon shingle when I arrived to do the estimate. This shingle was a very nice looking shingle many years ago, but sorry to say so many people that chose this shingle had problems, & the CertainTeed discontinued this line approx. 8-10 years ago, which makes it very hard finding them. Normally a repair like yours would have cost much less if it was a readily available shingle. I hope you can get a few more years or more from your roof, but when its time I will let you know that the GAF timberline is by far the best roof shingle manufactured today. Also they are the only company that has far superior components available making a complete roof system that is so good that the manufacture will give the best warranty in the industry if installed by a certified contractor. Thank you again....Tom Jannace

Werner K.
12/2014
5.0
roofing
  + -1 more
Met Tom and his son doing other jobs in the neighborhood and asked for an estimate on my house. He was prompt and gave a fair price for the work that included replacing two Velux skylights. He and his crew were friendly, helpful and did an excellent job including the post work cleanup. .It has been several months since the job wasdone and no problems what so ever in spite of record rainfalls this year. Have no hesitation recommending his company to others.
Description of Work: Replace all roof shingles and two skylights on a single story ranch style house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,300

Response from Tom Jannace Roofing Inc
Dear member , thank you for taking the time in your schedule to print such a nice review , that was very nice . It was a pleasure working for you & your wife & your decision on changing the skylights during the roof replacement was a good one , they should last you many years . Thanks again .....Tom Jannace

mary M.
11/2014
5.0
roofing
  + -1 more
All went very well. We needed some extra repairs to plywood areas from prior damage and an add on porch and Tom and his crew were able to address all the issues our roof had without a glitch.Tom and his crew were very professional,prompt, did a great job, and cleaned up all the debris. Tom was very personable, stood by his word. He understood our needs and we appreciated that. He's a terrific roofer and a good honest man.
Description of Work: Removed 2 layers of old roof and put on a new roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Tom Jannace Roofing Inc
Dear [member name removed], I am very appreciative that you took the time to print such a nice review . It truly means a lot to know that my effort in trying to satisfy each & every customer is acknowledged . Also my crew members that have been loyal to me for so many years , truly appreciate the fact when our clients mention that they appreciated there efforts as well. I would love to take all the credit when our customers print these reviews , but my men really deserve to hear these words , & I always relay these messages to them . Thank you so much.....Tom

earl M.
10/2014
5.0
roofing
  + -1 more
My wife and I had several "roofers" evaluating necessary repairs to stop leaks. Almost without fail, a very expensive whole roof repair was the recommendation. Luckily, we contacted Tom Jannace, found him very professional with his analysis of our problems and he was very sympathetic to our revealing that we are far from wealthy and dependent on social security for approx. 90% of our income! He has proposed a repair that will extend the life of our roof for years to come at approx. 25% of other solicited remedies. We plan on entering into a formal contract in the very foreseeable future.
Description of Work: Inspected roof, evaluated leaking areas.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tom Jannace Roofing Inc
Dear member , it was my pleasure to spend the time that was needed to not only make you feel comfortable, but also fully explain in detail what we would need to do & why we needed to do it . It was a shame that the original roofing company did not provide you with all of the items that were printed on the old contract . You & your wife are wonderful people & I actually enjoy helping out in situations like this . Thank you....Tom Jannace Roofing, Inc.

Tonya H.
09/2014
3.0
roofing
  + -1 more
I called him for an estimate and he promptly showed up. I agreed to hire him to replace two skylights and a section of the roof. He said he would be back the Wednesday of the next week. Wednesday comes and goes, I call him to get an answering machine. When I did get a hold of him he said he would come the Monday of the next week, and he was sorry because his Aunt died. Monday morning I called to get the answering machine again. When I did speak to him he told me if I was in a hurry he would understand if I found someone else. Originally when I met him I went into great detail about how we were in a terrible hurry and we were waiting on this roof repair to continue with the renovation of the house. We were living with my Mother-n-law and time was of the essence. I went into great detail about how we had a previous roofer who was out twice to fix it and after several no-shows and no return calls we decided to find someone else. He knew what a terrible situation we were in before he took the job. I am disgusted that he wasted another two weeks of my time with this house.
Description of Work: Not show up TWICE

Rating CategoryRating out of 5
professionalism
1.0
punctuality
1.0

$2,000

Response from Tom Jannace Roofing Inc
Dear member , after reading your review the events you failed to mention was , after our original meeting @ your house , I was unable to give you a price w/o checking w/ my supplier on pricing for the skylights you needed replaced . That took a bit longer than expected, after I received the price , I was able to give you a total verbal estimate w/ labor @ $2,000 . You instantly agreed w/o hesitation , however I fully explained we were weary busy & we were going to try & squeeze you in the following Wednesday 9/9/14 . At no time did we ever have a written contract w/ a date or @ no time had you issued me a deposit . On 9/9/14 which was the date my aunt was laid to rest @ Powell Funeral Home on rt 110 if you care to confirm, so the Tues Wed & Thurs of that week was lost for me , even thought I mentioned I was going to try for the following week , unfortunately we never had gotten any cancellations to slip you in . I felt very bad over the string of events , but unfortunately the loss of a immediate family member comes before any roof job. At that time I had no other choice but to explain , it may be best if you contacted another company w/ some immediate availability , because I knew you were in extreme panic mode in trying to move into your new home. Once again I am truly sorry we were unable to help you out . Thank You , Tom Jannace Roofing, Inc

Lon S.
08/2014
5.0
gutter repair, roofing
  + 0 more
Extremely professional All work was completed as estimated. When we had a record breaking 13 inches of rain on 8/12/14, completely overwhelming the gutter system, he came back an made additional repairs without charge. It was a pleasure dealing with this company. I would recommend his services without reservation. This is a family owned business with the principal on site when the repairs are in progress.
Description of Work: Replaced damaged roofing to stop leaks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Tom Jannace Roofing Inc
Dear Member, I truly thank you for taking the time in your busy schedule & typing such a nice review. I felt so bad for all of the people on your area of the island that had gotten slammed w/ that enormous amount of rain,. & in was my pleasure to help you out in your time of need. Our company will be back very soon to replace one of your standard gutters in the front of the house , to a larger commercial gutter , just in case we ever get any more of those crazy heavy rain falls again. thanks again....Tom Jannace

Marjorie D.
08/2014
5.0
roofing
  + -1 more
He told me that my roof was in good shape. (A huge relief since the house is over 20 years old and I bought it in March in an "as is condition". Also, Hurricane Sandy did a lot of damage to many homes nearby. (I live close to the Great south Bay) and I was concerned that there might have been more damage than met the eye. But the damage was minor and quickly repaired. Tom was very professional and pleasant to deal with. Great to have that huge and ugly antenna removed.
Description of Work: Removed old antenna, repair and replace roof tiles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Tom Jannace Roofing Inc
Dear member , thank you for taking the time in your schedule to print a positive review on my behalf. I can totally understand your concerns w/ your roof especially that you are located right on top of the water & Sandy was such a strong storm. Lucky for you , the previous homeowner used the G.A.F. Timberline H.D. line of shingle , which is by far the highest quality asphalt roof shingle , along with the strongest for wind protection as well . I will be happy to provide my service again soon , but I don't think you will need me again anytime soon, but please keep my # for the future . Thank you again.....Tom Jannace

Rosemary L.
08/2014
5.0
roofing
  + -1 more
Tom was professional, punctual, neat and did a great job on our roof. His workers were polite and competent.
Description of Work: Tom replaced our roof. He was recommended to me by 2 members of my church. After he did our job I recommended him to another friend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Tom Jannace Roofing Inc
Dear [removed name], I am so sorry I had not responded to your very kind review quicker , that was much appreciated & if you guys ever need anything in the future please call. You know we provided you w/ a warranty on the work which I highly doubt you will ever need . I would never take on any roof job unless I have my regular crew , which are highly skilled mechanics & this I truly mean , can be trusted 100% if I am not present on a jobsite . They are as honest as it gets , that @ this point are like family to me. Thank you again.....Tom Jannace

Richard B.
07/2014
3.0
roofing
  + -1 more
Fine. Tom and I determined that the job should be done in cooler weather.
Description of Work: .
Rating CategoryRating out of 5
$149

Response from Tom Jannace Roofing Inc
dear member , my purpose for advising you to wait just a bit longer , was for your benefit, part of the job had required tubing to be installed from your range in the kitchen , through the attic , then through the roof. If you feel up to spending 30 - 60 min's in a 120 degree attic , I will be ok w, opening the roof & installing the proper roof vent . I only mentioned it because I know how hot attic's can get in July , especially on your house w/o any roof ventilation . Please call my office if you want it done sooner . Thank you ....Tom Jannace Roofing, Inc.

Yvonne W.
07/2014
5.0
roofing
  + -1 more
Very responsive and gave a great price for a new roof. Will definitely hire when we are ready to get a new roof.
Description of Work: Checked the roof and made minor repairs.
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Jean D.
06/2014
5.0
roofing
  + -1 more
Mr. Jannace nailed 2 shingles that were loose. Mr. Jannace is a honest man. Because he could have told me that my roof needed repairs. If, I ever need my roof repaired, I would call Tom Jannce.
Description of Work: I had my roof inspected because of the harsh winter. I have a flat roof. Although, I didn't have a leak, I was concerned that the ice had damaged my roof. My roof didn't need any repairs.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tom Jannace Roofing Inc
Dear Member, I just want to thank you for the kind words & the time you took to write the review . I truly enjoyed meeting you , you are a very interesting person & I enjoyed spending time on the phone w you as well. It was my pleasure to service your roof & look forward to maybe some day providing our service again in the future . Thank You.....Tom Jannace Roofing, Inc

Richard N.
06/2014
4.0
roofing
  + -1 more
Tom said repairs of any kind are not included. Only an inspection. Also, he doesn't do siding which would have been involved.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Response from Tom Jannace Roofing Inc
Dear member, I'm very sorry that the $99 deal did not work for you. This deal is just to perform a complete inspection & seal any minor suspicious areas that may become problems in the future. Most cases, repair deals are a larger ticket idem. Once again , we are very sorry that we were unable to provide our service. Thank you.....Tom Jannace Roofing,Inc.

Barbara B.
06/2014
4.0
roofing
  + -1 more
He was swamped and couldn't get to it in a reasonable time. I appreciated that fact upfront.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Response from Tom Jannace Roofing Inc
Dear member , I am truly sorry for the fact that I was unable to get in to you @ a reasonable time , & I felt that it would have been unfair to have told you any thing different . Unfortunately, @ the time of your call , Angies List had me over booked w/ the $99 tune-up's. I hope you understood my situation & appreciated my honesty. Thank you....Tom Jannace

Pat S.
06/2014
5.0
roofing
  + -1 more
The man I spoke to after purchasing the deal was very nice but said that identifying/ fixing the leak in my roof would be a more involved process that would not be included with this deal (said the deal includes caulking, fixing exposed nails, general tune-ups, etc). Since I need to have the leak in my roof identified and fixed, I was not able to use them as part of this offer.
Description of Work: I purchased a Big Deal for a "$99 Roof Maintenance Package and Inspection"

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0


Response from Tom Jannace Roofing Inc
Dear member, unfortunately after you explained that the water does not come in on every rain & that there had been prior attempts made to repair the area & the problem is still present. I felt I had to be honest w/ you & explain that the roof tune up only provides a roof inspection for any popped nails & sealing of any vents pipes , it does not include trouble shooting for leak repairs , its just a general maintenance service . I am sorry that the $99 deal did not apply for your needs . Thank you...Tom Jannace

nicholas C.
06/2014
5.0
roofing
  + -1 more
Gave us call and asked if it wouls be ok if he came in a ho ur, and that was fine. Told him of some problems and he tried to fix them. Did not push for extra work and quoted a price for a whole roof job.
Description of Work: I had a few leaks and although he did not guarantee it would stop he gave it a try.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Tom Jannace Roofing Inc
Dear member , as I explained to you @ your house when I arrived the day of our appointment, the $99. tune up does not apply for repairing leaks, but just a complete inspection for any popped nails or vent pipes that need sealing. Also , the coupon is only applicable for roof pitched of no greater than a 6/12 pitch , which yours exceeded . Just to be as fair as possible considering I made the trip to you , I still tried to help you w/o any additional charges. Obviously considering the age of the roof , i really didn't expect to resolve any leaks w/ any certainty , which I explained. Hopefully you will consider us for your roof replacement in the near future. Thank you....Tom Jannace

carol C.
06/2014
5.0
roofing
  + -1 more
Left a message on his machine and he phoned us the very night he returned from an out of town surgery! Was unable to perform the work but offered to look into finding someone who could. When we hung up I resigned myself to the fact that I'd never hear from him again. He called back after a week or so to let me know he had no news for me. The nicest contractor I've ever dealt with and he wasnt even looking to make money on me! We've had experience with MANY contractors in many different trades and havent seen this level of concern and courtesy in ANYONE other than those who were trying to sell us a job. We heard fantastic things about Tom Jannace and aside from seeing his work, they were true. I would definitely call him for a future job.
Description of Work: No work but tried to help.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Tom Jannace Roofing Inc
Dear member , I cant begin to explain how much I appreciate the kind words . My back surgery was a rough time , but thank god , my surgeon was terrific , even though I had to travel all the way to Beverly Hills CA , but I had the best work on me , & after suffering for almost 10 yrs & now being basically pain free in only 3 & 1/2 months is a life changer . Once again , thank you so much for all the kind words & I wish you nothing but the best for the future .....Tom Jannace

Contact information

18 Media Ln, Stony Brook, NY 11790

http://tomjannaceroofing.com

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
9:00 AM - 5:30 PM

Licensing

Insured

Licensed*

Trade License Number
Roofing
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Finished Carpentry and Woodworking,
Ceiling Fans,
Windows

FAQ

Tom Jannace Roofing Inc is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 9:00 AM - 5:30 PM

Tom Jannace Roofing Inc accepts the following forms of payment: Check,Financing Available
Yes, Tom Jannace Roofing Inc offers free project estimates.
No, Tom Jannace Roofing Inc does not offer eco-friendly accreditations.
No, Tom Jannace Roofing Inc does not offer a senior discount.
No, Tom Jannace Roofing Inc does not offer emergency services.
No, Tom Jannace Roofing Inc does not offer warranties.
Tom Jannace Roofing Inc offers the following services: Roofing, re-roofing, repairs, maintenance & inspections.

Contact information

18 Media Ln, Stony Brook, NY 11790

http://tomjannaceroofing.com

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
9:00 AM - 5:30 PM