Kel-Rob installed my electrical system for an unground swimming pool 2 years ago. When opening the pool this year in May 2024, there was no electricity to the heater. After calling, emailing, texting and even reaching out to the pool contractor who recommended them, Ken-Rob never returned my calls. I waited for a month understanding they might be busy. They have no followup customer service. Extremely unprofessional. Any company who installs and charges thousands of dollars should stand behind their work and obviously Ken-Rob doesn't. Save yourself the aggravation and choose a different electrician.
Description of Work: Installation of electricity for an unground swimming pool.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
J C.
09/2021
1.0
electrician, pool cleaners
+ 0 more
Kel-Rob was hired by Modern Comfort Pools my pool installers. I would never use Kel-Rob again, for their unreliability, unprofessional customer service, and no return of messages when there’s issues.
Description of Work: Pool electricity
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Thomas B.
07/2015
5.0
electrician, pool cleaners
+ 0 more
They were very professional, and finished the job promptly. Probably the only thing that went smoothly on the project.
Description of Work: They installed the electric for our swimming pool
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Vartan D.
01/2014
5.0
electrician
+ -1 more
The contractor referred the electrician and let us deal directly with the electrician since he was already there. Kel Rob Electric did a great job and it was a pleasure dealing with them. The owner explained different options as well as cost of each. I am so happy that I found a contractor I can use in the future and trust. I also found an electrician that I can use and trust as well.
Description of Work: Electrician was referred by the contractor that I hired. I was having a renovation done and needed additional items completed unrelated to the renovation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Vartan D.
12/2013
5.0
electrician, pool cleaners
+ 0 more
The owner is very professional and punctual. He looked at the job and gave me a price of the worst case scenerio and what actual would be if only what was suspected was wrong. Once the job started and completed, the price was a few hundred dollars less. Due to him getting a discount on a few of the light that i selected. I am so happy with his work I have him coming back after the holidays to do some interior work. He was referral by my contractor.
Description of Work: Replaced damaged exterior electrical panel for my pool and rewired and replaced exterior lights that were damaged by Hurricane Sandy. .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,750
Contact information
2188 Nesconset Highway #109, Stony Brook, NY 11790
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*Contact business to see additional licenses.
Service Categories
Electrical,
Pool and Spa Service,
Landscaping - Lighting,
Lighting
FAQ
Kel-Rob Electric is currently rated 3.4 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
Kel-Rob Electric accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Kel-Rob Electric offers free project estimates.
Yes, Kel-Rob Electric offers eco-friendly accreditations.
No, Kel-Rob Electric does not offer a senior discount.
No, Kel-Rob Electric does not offer emergency services.
No, Kel-Rob Electric does not offer warranties.
Kel-Rob Electric offers the following services: Electrical
Contact information
2188 Nesconset Highway #109, Stony Brook, NY 11790