UPSTATES FINEST ELECTRIC

Fast & Professional

They came quickly and jumped in. I plan to have them back in summer to do another project.

Upstate came out in the middle of a snow storm within the time frame they gave and completed the work same day at a good rate

Knowledgeable, courteous and professional.

Edit: Shannon mentioned in His response that I have knob and tube. Tech only used decades before my home was built. Your lies are not even believable. Cancel this man-child before he gets someone killed with his negligence. STAY FAR AWAY from this company and Shannon the owner especially. He is extremely toxic when confronted and left my house in unsafe condition. Hired him to upgrade old house: New panel, install car charger, upgrade non GFCI / ungrounded outlets. The outlet upgrades were identified in a home inspection and labeled unsafe so I counted them all (there were about 35) and made sure to mention these when getting a quote. He left these off the quote but assured me via text that they were included. The day of the job he completely forgot about the outlet upgrades so I explain it again. He later claimed this is where I told him 25 outlets and used this as justification asking for more money. I only paid the original amount, even though he only did 29/35 and NO GFCI outlets! I asked for them to be up to code which would have required several GFCI in the kitchen and the entire basement, but he completely ignored this request. When I asked about not getting GFCI outlets around the sink as we agreed, he immediately starting using profanities and escalating the situation. He even threatened me by saying call me unprofessional one more time and I am coming over there. Demanding more money for installing 30 outlets instead of 25. I showed him a screenshot from another competitor months earlier which had 35 outlets itemized, explaining ;there is no way I would have told you 25 and everyone else 35. This man is so ridiculous, he even called the competitor pretending to be me to ask for more information about the quote (maybe because I blurred out the price). I found out when the competitor called me out the blue saying I heard you called asking questions about your quote Haha no that was Shannon. In one of the last text messages I received, he ironically stated I safe practice. But after going into one of the receptacles he worked on to upgrade a switch, I found what is referred to as a bootleg ground This shortcut will pass an inspection, but is known to be potentially hazardous. I opened another outlet and found another bootleg (image attached). Now I need to bring in a real professional to make sure he did not take other shortcuts that jeopardizes our safety.

Fast, professional and the lights are all working. Highly recommended

Very knowledgeable, responsive and very respectful ! Did the job without fussing! Excellent professionals!

On time & professional. Cleaned up after their work too.

Came out on a snowy night and fixed my outlets on the spot. Highly recommend.

They came within hours of my call and took care of the problem quickly. They also were reasonably priced. I would definitely recommend them.

The gentleman were friendly, personable and professional. I wouldnâ t hesitate to rehire them.

Started on time dud a great job

Quick turn around and great value.

Very good service. Good communication. Regular guys. New loghts work. I'm hjappy

Friendly, professional, and very quick response time. Reasonably priced and great quality of work. Highly recommend. Thank you!

Electrician was very timely in arriving at location of project and performed the work to my complete satisfaction.

Upstate Electric was very very timely, professional, and completed the work in a high quality manner. I will call upon them in the future.

They were early and got the job done real quick. A+

Shannon and team were prompt, so courteous and knowledgeable as well as took time with us to understand the issue. Fantastic ! Janet Herterð

Fast service. Couldn't be happier.

Very experienced crew, easily found some related issues and corrected them.

They responded quickly and did an excellent job. They made sure all outlets were properly grounded and working an installed the fixtures we needed.

Came up with creative solution to keep costs down and minimize damage to property. Very pleased with work performed and urgency on their behalf.

They arrived very promptly, were very respectful of my property and did a thorough job

Responded to me very quickly. Did the upgrade in one day. Would hire them again.