About us
Business highlights
31 years of trusted experience
Services we offer
Amenities
Free Estimates
YesAccepted payment methods
Reviews
4.511 Reviews
Showing 1-11 of 11 reviews
Lisa D.
05/2018
swimming pools
 + -1 moreThe work was excellent. The owner Richie was on top of everything. Her provided everything that he described. This is what he does for a living and it shows on his work. He had a team coming, dig out the whole thing and put everything in. He knows his business. Very satisfied. Top rated vendor.
Description of Work: Installed a pool late Summer of 2017.
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Yes, I recommend this pro
Mike O.
07/2017
pool cleaners
 + -1 moreCalled Lila (very delightful and very professional) to set up visit for estimate. Bob (very professional) came out on a rainy day and assessed my needs. Purchased liner and skimmer and set up appointment. 4 gentlemen showed up 15 minutes early, and once they received my approval, proceeded to tackle job. They did an amazing job removing old liner, adding and leveled sand to base, and inserting new liner with padding in a very professional manner. They did not leave pool until the liner had settled to their satisfaction. They also removed roots, and one guy even sprayed Rustoleum in rust spots, at my request. They even offered to connect filter and heater but I declined. They hosed down my deck, and bagged up all scraps. Summary, I have no complaints. They provided outstanding service, and would absolutely use them again, and recommend them highly. 5***** all around.
Description of Work: I needed liner replacement.
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Yes, I recommend this pro
$350
Donna D.
08/2016
pool cleaners
 + -1 moreWorking with Pool Doctor in Staten island was a great experience. They were knowledgeable and helpful. The prices were good and the work was quality! I highly recommend.
Description of Work: In ground pool
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Yes, I recommend this pro
Vasilis K.
02/2015
pool cleaners
 + -1 moreunknown
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Yes, I recommend this pro
Michele C.
07/2014
pool cleaners
 + -1 moreMy experience with Pool Doctor was beyond expectations. From the initial estimate, to the design process, followed by the installation, and completed with the pool tutorial, each and every step was well executed. PD went above and beyond to ensure satisfaction. Pool Doctor was competent, capable, and professional. There were logistical challenges due to the layout of the property but that didn't stop PD. The process is physically intensive and was even more so for this particular installation. Never did the team falter or complain. I admire the team even more knowing and witnessing the additional strenuous effort they undertook.
Description of Work: What other pool companies said was impossible Pool Doctor made possible. Other pool companies didn't spend more than 5 minutes when they came for the estimate. The immediate answer was that there was no way an inground pool could be installed in my backyard. Thankfully I didn't give up. When Rich from Pool Doctor arrived, I was so surprised to hear that I could have the inground pool I had always wanted! He spent the time to explore the possibilities for installing the pool in a yard that did not have accessibility from the street. It was Rich's vision and creativity that created the backyard of my dreams. He created the ideal pool to suit my needs. He was extremely patient and very considerate of the fact that I didn't know anything about pool selection and installation. Rich saw everything through from A to Z. He recommended a plumber and electrician that were familiar and knowledgable for the type of work that was required. He spent the time going over every detail. I felt very comfortable going to work every day and leaving the team behind knowing that Rich would be by each day to make sure everything was going to plan. So I wouldn't miss any little bit of what was going on, Rich would send me pictures so I could truly be part of the daily process. The installation process was flawless and the PD team left the yard immaculate. Upon completion of the pool, Rich was extremely thorough in teaching me how to treat and clean the pool. Rich didn't abandon me once the pool was installed. He continued to work with me and the company I selected for the deck on the design and style that would best feature the pool and yet allow for ample room for entertaining. He was with me through every step that was executed all the way up to the finished project. Rich is extremely dedicated to his customers and regardless of his busy schedule makes you feel like you're the only client he has. I now have my very own vacation paradise right in my own backyard!!! Thanks Rich and the Pool Doctor team!!!
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Yes, I recommend this pro
$25,000
SHARON M.
06/2014
pool cleaners
 + -1 moreTHEY WERE VERY NEAT, PROFESSIONAL, AND MOST OF ALL EXPERIENCED. THE JOB CAME OUT GREAT NO KINKS AT ALL. THE GIRLS IN THE OFFICE ESPECIALLY NICOLE WERE VERY COURTEOUS AND HELPFUL. WOULD DEFINITELY USE THEM AGAIN.
Description of Work: THEY REPLACED AN IN-GROUND POOL LINER AND ALSO DID SOME MINOR BASE REPAIRS.
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Yes, I recommend this pro
$3,100
Catherine F.
08/2013
pool cleaners
 + -1 moreDuring hurricane Sandy a tree fell toward the back of my house and landed on my fence and pool. During the latter part of July I was taking water off the pool cover and discovered a gash in the cover, I then emptied the pool and was looking around for someone to come and clean out the liner, I went to a pool company and they gave me one price, when I called to make the appointment they hacked up the price so I did not go with that company. I then went to the office of the pool doctor explained what I needed done, She told me that Bob would call and set a time when he would come to check out the pool. He came as promised, he looked over the pool and told me a price. The workers came as promised cleaned my liner, as the pool was filling up with water, the liner started to rip. I had to buy another liner, their workers came back out and installed the new liner, the workers were very professional and answered all my questions. I would use this company again.
Description of Work: installed pool liner
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Yes, I recommend this pro
$623
jennifer H.
05/2013
pool cleaners
 + -1 moreProfessionals from beginning to end. They keep their appointments and explain everything they will do very clearly. Their workers are considerate. They did a perfect job installing our pool and cleaning up when they finished.
Description of Work: Installation of above ground pool
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Yes, I recommend this pro
$1,000
Joyce T.
12/2012
pool cleaners
 + -1 moreI had a problem with another pool company and I contacted them. They came out and gave me good advice. They told me to drain the pool instead of trying to filter it because it was the worst of the worst. He stayed and helped me suck out all the dirty water. He got down into the pool with a big boom and pushed all the dirty water toward the pumps. He was very friendly and totally professional. He did everything he was supposed to do. He hooked up the filter and made sure it worked. Then when he came to close the pool, he was on time and closed the pool very well. In spite of the hurricane, the pool cover was not damaged.
Description of Work: I have used The Pool Doctor Contractors. They drained all the dirty water from my pool and closed it.
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Yes, I recommend this pro
$200
James D.
05/2012
pool cleaners
 + -1 moreA nightmare from beginning to end. Everything that could have gone wrong went wrong. Bob (owner) is an OK guy and makes you feel like he'll do everything that he can to make things right but he's got the worst workers I have ever seen. Terrible! Now I have to live with this s*** job. Steer clear of this company!
Description of Work: Excavated & Installed my inground pool.
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$6,000
Response from The Pool Doctor Contractors
joanna D.
07/2011
pool cleaners
 + -1 moreThe two workers came early, were knowledgeable and worked very professionally.
Description of Work: Cleaned and prepared my pool, took care of the chemicals and maintained the pump and filter.
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Yes, I recommend this pro
$125
Contact information
4724 Arthur Kill Road, Staten Island, NY 10309
www.pooldoctorsi.comService hours
Monday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service,
Pool Sales Construction and Installation
FAQ
The Pool Doctor Contractors is currently rated 4.6 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
The Pool Doctor Contractors accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, The Pool Doctor Contractors offers free project estimates.
Yes, The Pool Doctor Contractors offers eco-friendly accreditations.
No, The Pool Doctor Contractors does not offer a senior discount.
No, The Pool Doctor Contractors does not offer emergency services.
No, The Pool Doctor Contractors does not offer warranties.
The Pool Doctor Contractors offers the following services: Vinyl Pool Installation Gunite Pool Installation Pool Renovations Plaster Liner Replacement / Repair Acid Wash Waterfall Installations Safety Covers and Fences
Contact information
4724 Arthur Kill Road, Staten Island, NY 10309
www.pooldoctorsi.comService hours
Monday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PM