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PRESTIGE PLUMBING & HEATING

Plumbing, Heating and Air Conditioning

Business highlights

53 years of trusted experience
Emergency Services Offered

Services we offer

DRAIN CLEANING, HIGH PRESSURE JETTING, FAUCETS, SINKS, TOILETS, TUBS, SHOWER, BODIES, WATER LINES, GAS LINES, DISHWASHERS, WATER HEATERS — ALL BRANDS, SEWER LINES, SEPTIC TANKS, PIPES THAWED, HEATING PROBLEMS RESOLVED.

Amenities

Emergency Services
Yes

Reviews

4.09 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
11%
2
11%
1
11%


Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
4.1
responsiveness
4.5
punctuality
5.0
Showing 1-9 of 9 reviews

Christine L.
06/2024
1.0
plumbing
  + -1 more
Horrible. Prestige completed plumbing and sprinkler roughing for my home. They self certified the job to get approvals. Upon trying to complete finishing work, every single bathroom was incorrect. We needed to hire someone to rip open walls, redo the plumbing, etc. They also installed less sprinkler heads than the approved plans permitted. This was not discovered until after walls were put up, and Prestige now refuse to fix their error.
Description of Work: Rough plumbing for 4 bathooms, rough sprinkler work in a residential home

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0


Thomas K.
09/2017
5.0
plumbing
  + -1 more
Prestige was quick and professional, got it all set up and running and explained what I needed to know. I am very happy with the service I recieved and would certainly use them again. Hightly recommend.
Description of Work: Needed my water softener inspected and turned on. I had moved into the house and the softener was not running. I had never had one and it was new to me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Xay X.
10/2013
2.0
plumbing
  + -1 more
Yes they were responsive and punctual but they also quoted me one price and charged me another. What really should have only taken 1-1.5hr, took them 3 and they didn't even complete the job fully. It started with a 5 minute evaluation then it took them about 30-45 minutes to retrieve their tools from the car, about 10-15 minutes of shutting off the water and disconnecting the stove and sink. They borrowed my pail and towels for the excess spillage of water, then took another 20 minutes of getting more and quot;toolsand quot; from the car. Upon returning from their second car run, they tell me they couldn't disconnect my dishwasher because it was hard wired in. I thought it was a really complicated thing until I learned from my cabinet installation guy who's worked for general contractors that it was indeed a very simple disconnect. Also, when we asked about installing our washer/dryer, we were told it would be a very complex job that would cost us $8-10k. Seriously?! After this rather annoying discussion, they then went back to their car to get their paperwork. And guess what? That was another 30 minutes. They must have parked in Manhattan or something because they just wasted 1.5 hr of my time taking trips to their car, all of which I was charged for in addition to the actual work time. Never again.
Description of Work: Disconnect sink, stove and dishwasher for a renovation.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$450

Frank A.
05/2013
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Prestige Plumbing and Heating was excellent, very neat and clean. They did what they have promised. They did an excellent job. There were no problems.
Description of Work: Prestige Plumbing & Heating installed heating and hot water systems. They cleaned up my boiler and my hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Vincent A.
01/2013
3.0
heating & air conditioning/hvac, plumbing
  + 0 more
I would like to state that my rating of C at this time is not final.I am contacting the owner to review the issues with the installation.With the super storm (Sandy) creating over worked and over burdened manpower and resources,and material I understand why conditions could happen. If after contacting the owner who I met and introduced myself and the role I would be playing prior to any contracts being signed or work installed.If I get no response then my rating will stand.I believe Prestige is a good company,just over burdened. I hope to revise this review or if that is not possible have Prestige respond to this rating .
Description of Work: Replacement Boiler
Rating CategoryRating out of 5
Yes, I recommend this pro
$6,500

JOE C.
07/2007
5.0
heating & air conditioning/hvac
  + -1 more
The customer service and support of this company was excellent. I had to change over to natural gas because the price of oil was becoming ridiculous for me.
Description of Work: They converted my entire 2000 square foot home from oil heat to natural gas heat. They spent an entire day doing this. They took out the old furnace, replaced all the old oil piping with new piping, cleaned out the ducts, and installed a new natural gas energy efficient unit. All old material including the old oil furnace and piping was taken away and discarded by the company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Timothy R.
02/2007
5.0
plumbing
  + -1 more
I was overall impressed with the quality of work. The workers were polite when working in my home. They answered all of my questions and were generally just a great bunch of workers. The price was reasonable and I would recommend them to anyone.
Description of Work: We had this company replace all of the plastic pipes with new copper piping in my three bedroom home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

02/2007
5.0
plumbing
  + -1 more
This company has done work for us in the past. They are very reliable and do a great quality job. They came right on time and the workers were very pleasant. I would recommend this company to anyone.
Description of Work: The basement was completely flooded in our three bedroom home. This company repaired the plumbing in the basement. I am not sure exactly what they did though to clean up the mess and make it so that there was no longer water everywhere. The water heater was leaking and caused us to have a new one installed. The water clean up was done as well by this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

12/2005
5.0
plumbing
  + -1 more
I'M VERY SATISFIED WITH THEM. I'VE HAD THEM HERE A FEW TIMES, AND THEY'RE GOOD. THEY COME QUICK AND THEIR WORK IS GOOD. EVERYTHING IS GOOD SO FAR. THEY WERE FINE CLEANING UP.
Description of Work: THEY CLEANED THE BACKED-UP PIPE THAT GOES OUT TO THE STREET FROM THE HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    234 GRANDVIEW AVEUNE, Staten Island, NY 10303

    www.prestigeplumbersinc.com

    Service hours

    Monday:
    9:00 AM - 6:00 AM
    Tuesday:
    9:00 AM - 6:00 AM
    Wednesday:
    9:00 AM - 6:00 AM
    Thursday:
    9:00 AM - 6:00 AM
    Friday:
    9:00 AM - 6:00 AM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Heating and Air Conditioning

    FAQ

    PRESTIGE PLUMBING & HEATING is currently rated 4 overall out of 5.

    Monday: 9:00 AM - 6:00 AM

    Tuesday: 9:00 AM - 6:00 AM

    Wednesday: 9:00 AM - 6:00 AM

    Thursday: 9:00 AM - 6:00 AM

    Friday: 9:00 AM - 6:00 AM

    No, PRESTIGE PLUMBING & HEATING does not offer free project estimates.
    No, PRESTIGE PLUMBING & HEATING does not offer eco-friendly accreditations.
    No, PRESTIGE PLUMBING & HEATING does not offer a senior discount.
    Yes, PRESTIGE PLUMBING & HEATING offers emergency services.
    No, PRESTIGE PLUMBING & HEATING does not offer warranties.
    PRESTIGE PLUMBING & HEATING offers the following services: DRAIN CLEANING, HIGH PRESSURE JETTING, FAUCETS, SINKS, TOILETS, TUBS, SHOWER, BODIES, WATER LINES, GAS LINES, DISHWASHERS, WATER HEATERS — ALL BRANDS, SEWER LINES, SEPTIC TANKS, PIPES THAWED, HEATING PROBLEMS RESOLVED.

    Contact information

    234 GRANDVIEW AVEUNE, Staten Island, NY 10303

    www.prestigeplumbersinc.com

    Service hours

    Monday:
    9:00 AM - 6:00 AM
    Tuesday:
    9:00 AM - 6:00 AM
    Wednesday:
    9:00 AM - 6:00 AM
    Thursday:
    9:00 AM - 6:00 AM
    Friday:
    9:00 AM - 6:00 AM