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MicroSky Managed Services

Computer Repair, Website Design & Development, Phone Service - Landline,

About us

Home business located in Staten Island New York offering computer services for small business and residential customers

Business highlights

10 years of trusted experience

Services we offer

Computer Service, Business Solutions, Networking, Cabling, Camera Systems etc www.martellecomputers.com/mchelpdesk

Amenities



Accepted payment methods

American Express
Discover
MasterCard
PayPal
Visa

Reviews

5.03 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-3 of 3 reviews

Rita P.
09/2016
5.0
computer repair
  + -1 more
The owner responded quickly and courteously. He gave me a flat rate to provide the services. Once completed he emailed the files and checked back to ensure that I was able download the files. He followed up on any issues I had. I feel confident I can still contact him if I have further issues! Excellent service.
Description of Work: Extract files from an old Windows computer with a virus

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

George M.
09/2014
5.0
computer repair
  + -1 more
Dom was able to find the source of my computer issues within minutes and fixed it remotely while I was sleeping. There was literally no inconvenience for my family. With respect to punctuality, Dom responded within minutes of my service request and set-up an appointment that was convenient to me. He understood the repair time was critical, as my computer failure was threatening a project deadline. It was a pleasure to wake up in the morning to a fully functional computer and the ability to get right back to work. I would also like to add that Dom did an excellent job explaining what the charges would be before he did the work. He also explained the root cause of the problem and the tools he would use to prevent it from happening again in the future.
Description of Work: Martelle Computers removed infections from my computer and installed protection against future viruses / malware.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Elaine B.
05/2013
5.0
computer repair
  + -1 more
I searched for a repair person on Angie's List and emailed Martelle Computers and by mid day I received an email and telephone call. He has a web site too. Dominick came by my home that night, right on time and I told him of the trouble the laptop was giving me. He told me that he charges a flat rate and took the computer with him and gave me a receipt and he told me he would call the next day with a progress report. He called the next day and advised me what was wrong and had the computer back to me working fine within three days. He gave me a 30 day guarantee too. He made payment easy too as he took my credit card and the transaction was done at my home. He was very professional and I would recommend him to anyone who needs computer service. I never had to leave my home and my laptop is in tiptop shape now What's better than that! I am glad I joined Angie's List.
Description of Work: Repaired my Dell XPS laptop computer. My computer started freezing and would not go into the browser. The screen was dimming too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from MicroSky Managed Services
(deleted member name), thank you so much for your review. You were a wonderful customer and I look forward to helping you again in the future.

    Contact information

    900 South Avenue, Staten Island, NY 10314

    www.microskyms.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Website Design & Development,
    Phone Service - Landline,
    Computer Sales,
    Computer Training,
    Screen repair

    FAQ

    MicroSky Managed Services is currently rated 5 overall out of 5.

    Sunday: 8:00 AM - 8:00 PM

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 8:00 AM - 8:00 PM

    MicroSky Managed Services accepts the following forms of payment: American Express,Discover,MasterCard,PayPal,Visa
    No, MicroSky Managed Services does not offer free project estimates.
    Yes, MicroSky Managed Services offers eco-friendly accreditations.
    No, MicroSky Managed Services does not offer a senior discount.
    No, MicroSky Managed Services does not offer emergency services.
    No, MicroSky Managed Services does not offer warranties.
    MicroSky Managed Services offers the following services: Computer Service, Business Solutions, Networking, Cabling, Camera Systems etc www.martellecomputers.com/mchelpdesk

    Contact information

    900 South Avenue, Staten Island, NY 10314

    www.microskyms.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM