JPI Plumbing & Heating Inc

Plumbing, Drain Cleaning, Heating and Air Conditioning,

About us

We offer great service and value for your plumbing and heating needs. We are dedicated to making our customers happy and committed to providing you service above all else. We are committed to getting your problem addressed immediately so calling our office is the best way to get in touch with us at any time, day or night! By choosing JPI Plumbing & Heating you will experience a highly trained and experience staff; with a satisfaction guarantee.

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

All phases of plumbing & heating in both residential and commercial properties. JPI Plumbing offers HVAC services as well for both your heating & air conditioning needs. We offer financing thru reputable Synchrony Bank.

Services we don't offer

Ask for details

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6136 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
15%
3
5%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 101-125 of 136 reviews

Geraldine R.
08/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from JPI Plumbing & Heating Inc
Thank you for the overall A rewiew. We have trained mechanics that specialize in customer satisfaction. When you need service again, don't forget to mention your an Angie List customer to continue to receive great savings.

Richard D.
06/2016
5.0
plumbing
  + -1 more
Professional fast and complete
Description of Work: Fixed leak in shower body

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from JPI Plumbing & Heating Inc
Thank you for taking the time to post your review of our services. Our technicians constantly strive to provide all our clients with the best experience they can have while solving there plumbing issues. Remember to ask for your continued discounts when you need our services again; all our customers thru Angie's list are entitled to that.

Nicholas R.
05/2016
2.0
plumbing
  + -1 more
unknown
Description of Work: Ordered the service for 2 hours of plumbing with the intention of identifying the issue and correcting it as much as possible within the 2 hours. They did minimum maintenance and wasted the rest of the time telling me what's wrong, and countless Upsell. | |The initial work needed could have been diagnosed and done with maybe adding on another hour. Instead it turned into a 2 hour upsell session followed by an estimate I received via email for additional work with a high cost. I had another plumber come 2 days later, told me what was wrong and corrected it within 2.5 hours at 1/2 the cost. | |Nice guys who came, but its obvious this groupon sale was a upsell opportunity for JPI.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$199

Response from JPI Plumbing & Heating Inc
I'm sorry you feel this way; you did indeed purchase the deal. We did arrive and went thru the home regarding all the issues you asked us to look at. Yes, we did provide you a written estimate on ALL the issue at hand. You had about 4 radiator valves that needed replacing; with the option of possibly moving lines to other side of the room; some lines capped and a new out side spigot installed. We broke down the work but gave an extened discount if you were to do all the work at the same time. Based on your review; did you compare apples to apples. Our estimate was a full day's worth of work. As I always say, most people want handyman prices done by a licensed and insured company. Can't please everyone! Glad you got the job done!

Joseph B.
03/2016
5.0
plumbing
  + -1 more
Good price came on time
Description of Work: J P I plumbing did and excellent job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from JPI Plumbing & Heating Inc
Thank you so very much for taking the time to give your review of our services. JPI strides toward customer service and customer satisfaction.

Lorinda F.
12/2015
5.0
gas leak repair, plumbing
  + 0 more
unknown
Description of Work: We needed a licensed plumber to change a valve in the gas line to our dryer. He did that, hooked up the dryer, and checked all gas appliances in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Response from JPI Plumbing & Heating Inc
Thank you for taking the time to post your review of our services. Our technicians constantly strive to provide all our clients with the best experience they can have while solving there plumbing issues. Remember to ask for your 10% off when you need our services again; all our customers thru Angie's list are entitled to that. We know you had a choice; thank you again for choosing us.

GLADYS B.
11/2015
4.0
plumbing
  + -1 more
.
Description of Work: Fixed leaks in both the kitchen and bathroom area. They were very friendly and informative. Since it was so many months I do not remember the exact date of the transaction. But they was very professional and offered advice on how to keep plumbing as trouble free as possible. I did think that they were a bit pricy but so far the problems has been solved. Would recommend them because of their expertise but not the price.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JPI Plumbing & Heating Inc
Thank you for that review. We were there on 6/4/15 for a leak under your sink. We had to remove the existing drain line underneath to remove a broken tailpiece; replaced with new and snaked the line as well. The cost was $ 235. I'm sorry you felt that was high based on labor and material for a licensed and insured plumbing company.

Polly W.
10/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: They suppose to fix the plumbing in boh the kitchen and bathroom. Results are dissatisfied! NOT RECOMMENDED!

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$2,000

Response from JPI Plumbing & Heating Inc
8/26/15 JPI Plumbing & Heating Inc. submitted a written proposal for work per walk thru with service technician. You awarded us the job by giving us the required deposit. JPI went above & beyond to contact your Mgmt. Co. since you had nothing nice to say about them in order to provide them the necessary Certificate of Insurance for us to do this work. JPI also coordinated a building shut down with your super; arrived at the job when schedule. We incurred waiting time tho not charged back because your “contractor” did not show up when scheduled to. We performed the job as provided on proposal 100+% because we even capped a line in the kitchen that your “contactor” did not want to do at NO ADDITONAL cost to you. Because you worked as your own GC (General Contractor) on this job and was not educated enough on valve terminology you tried to blame us for not replacing other valves that were quoted at the time of walk thru but not placed on the proposal because of verbal price given; and they were in working order. After the job was done; you thought those valves were to be included again, because you did not understand the terminology for that, provided a bad review. We know you cannot please everyone, all the time. We are confident we delivered what was promised!

Huggins M.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Date of Service: 5/22/2014 Cost of service: $39.00
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from JPI Plumbing & Heating Inc
We thank you for the kind words and also appreciate any referrals. We know you had a choice and thank you for choosing us!

Allen B.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They were very nice to work with, however due to the possible estimated cost given I need to wait.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from JPI Plumbing & Heating Inc
Thank you for contacting JPI for your plumbing needs. We try our best to be fair and honest out of the gate. If there is anything in the future we can provide a quote on; please feel free to contact us directly at the office. Remember we do all sorts of plumbing and heating as well as remodeling kitchens and bathrooms.

Pattiann F.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: replaced a small valve that is on the outside of a radiator

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$236

Response from JPI Plumbing & Heating Inc
Thank you for taking the time to post your review of our services. Our technicians constantly strive to provide all our clients with the best experience they can have while solving there plumbing issues. Remember to ask for your 10% off when you need our services again; all our customers thru Angie's list are entitled to that. We know you had a choice; thank you again for choosing us.

Barbara S.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Disconnect large radiator |and remove.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from JPI Plumbing & Heating Inc
Thank you for allowing JPI Plumbing to take care of the situation you needed corrected. It was a pleasure working with you and hope to become a valued vendor.

Stanley D.
02/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: On the service date I called JPI to fix a leak in the ceiling in my basement, JPI Plumbing came and removed the pipes from the ceiling in my basement. While in the proceed of repairs JPI workers exited to my backyard to cut piles which caused a huge rustic mess which their workers did not clean up when sawing metal pipes that permanently stained my concrete in the backyard and along side my driveway with time. | |I Immediately called the owner on Saturday 6/14/16 of the mess his man made and he said over the phone that he will take care of the mess, just to call Ann-Margret on Monday morning and let her know. | | |I spoke on the phone to Ann-Margret on 6/16/14 office manager of JPI plumbing, and she dismissed and stated that her workers did not make the rushy looking residue in my backyard and along the side of the driveway on my property. She flipped it, and said I made the mess myself and passing blame onto JPI plumbers. The service was performed on 6/13/14 at 6:pm. |I said to her that I have the bucket which was used to carry the pipes her plumbers used with the residue inside the bucket that is on the concrete in my backyard and driveway. She said she will do nothing about the mess her plumbers made. I requested to speak with the owner and waited for a response, and got none after that. | |After calling back... all I received was the phone hung-up on my face multiple times. I did not disrespect nor raise my voice and I was treated like crap. I received no clean up help from JPI at... all.... | |So I had enough evidence from the sawed piles JPI left behind to take JPI to small claims court. I stated my case to the Judge and I won the case which the court gave JPI 30 days to pay the judgement. I contacted JPI to seek payment as stated by the court, and it is now over 60 days and I have heard nothing from JPI. I invite you to read JPI mission statement and you will understand the sentence that follows. Their work is absence of quality and accountability, so their is no value in their work. | |If there is any doubt in what I wrote you can contact Kings County Courts and search for the JPI and case status and their will be the proof of the court judgement. | |In closing not to mention that JPI price is extremely high which I paid because I was in need they have no accountability so think very carefully if you wish to hire this company (JPI).

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$600

Joan R.
12/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Excellent work.
Description of Work: Extremely prompt, VERY respectful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from JPI Plumbing & Heating Inc
Thank you for the kind words and review. We stride for customer satisfaction and we were successful. We here at JPI Plumbing & Heating know you had a choice and we thank you for choosing us. Happy & Healthy New Year.

Maurine P.
09/2014
3.0
plumbing
  + -1 more
unknown
Description of Work: Repaired Two leaking faucets. Tried to fix a shower switch that was tight but ended up making it impossible to totally turn off shower. Apparently we had a configuration that was so old the parts weren't available and putting in new plumbing was an expensive major undertaking.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$650

Response from JPI Plumbing & Heating Inc
We are sorry you stated you will not use our services again. We spend 6 1/2 HOURS at your residence including traveling to our supply houses in order to find replacement parts for your antiquated faucets/shower body. The only way to replace the parts you needed was to remove and match up at our supply houses. No generic parts will fit the type of faucet you have. So, based on the cost of $ 650 and the hours spent to accommodate your fixtures; doesn't seem so bad for a licensed and insured plumbing company. Again, we are sorry you feel this way; but if you decide to use us again; please do not hesitate to request your 10% off.

Andrea S.
09/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replace pipes and faucet. Very accomodating, promp and professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from JPI Plumbing & Heating Inc
Thank you for taking the time to post your review of our services. Our technicians constantly strive to provide all our clients with the best experience they can have while solving there plumbing issues. Remember to ask for your 10% off when you need our services again; all our customers thru Angie's list are entitled to receive. We know you had a choice; thank you again for choosing us.

Kisha H.
09/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: I purchased a Comprehensive Plumbing and Water Heater Flush. They arrived in a timely manner. Flushed the Water Heater and checked all of the plumbing and toilets in and outside of our Brownstone. | |We had a leak in our basement coming from our outside faucet. They weren't able to fix it that day but got back to me within an week with an estimate for repair. The estimate was a good price for the work they had to complete around $1300.00. | |This would include installing a new line due. | |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from JPI Plumbing & Heating Inc
Thank you for allowing JPI Plumbing into your home to flush your heating unit and do an investigation of your plumbing. When your ready to replace that outside hose bibb; give us a call. We know you had a choice; thank you again for choosing us.

Sally S.
08/2014
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
  + 1 more
unknown
Description of Work: He check all the plumbing and drained the boiler. My kitchen sink was clogged. He snaked it and it's working great now.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from JPI Plumbing & Heating Inc
Thank you for your review and we are happy to hear that all is working wonderfully. We are here if you need any services including remodeling. We know you had a choice; thank you for choosing JPI Plumbing & Heating Inc.

Louise E.
08/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced toilets for higher energy efficient models, ANd redid the plumbing in bathroom sinks

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,000

Response from JPI Plumbing & Heating Inc
Thank you for taking the time to post your review of our services. Our technicians constantly strive to provide all our clients with the best experience they can have while solving there plumbing issues. Remember to ask for your 10% off when you need our services again; all our customers thru Angie's list are entitled to that. We know you had a choice; thank you again for choosing us.

Chantelle W.
07/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I had two leaks, they figured out where the leak was coming from. It was not a plumbing issue for the first leak. For the second leak, they fixed it. They provided the parts and cost efficiently and were very communicative.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Response from JPI Plumbing & Heating Inc
Thank you for taking the time to post your review of our services. Our technicians constantly strive to provide all our clients with the best experience they can have while solving there plumbing issues. Remember to ask for your 10% off when you need our services again; all our customers thru Angie's list are entitled to that. We know you had a choice; thank you again for choosing us.

Arathi S.
07/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: I purchased a Big Deal from this company for: $39 for a Plumbing Service Call, with Credit Toward Repairs. That went okay and he was polite.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from JPI Plumbing & Heating Inc
Thank you for the review. Hoping to become a valued vendor. We know you had a choice; thank you for choosing us.

jon S.
07/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from JPI Plumbing & Heating Inc
Thank you for taking the time to post your review of our services. Although services were not provided; we constantly strive to provide all our clients with the best experience they can have while solving there plumbing issues.

William M.
07/2014
5.0
sewer cleaning, plumbing
  + 0 more
unknown
Description of Work: They cleaned out main sewer line to the city main across the street. Fast, clean, and punctual. |Another plumbing service had said they couldn't clear the line and recommended a local construction company to dig up and replace my pipe to the city main ($$$$$).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from JPI Plumbing & Heating Inc
Thank you for taking the time to post your review of our services. Our technicians constantly strive to provide all our clients with the best experience they can have while solving there plumbing issues. We know you had a choice and thank you for choosing us.

Melody Paula D.
07/2014
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Fixed my toilet, excellent job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$398

Response from JPI Plumbing & Heating Inc
Thank you so much for that short, simple but meaningful review. We do pride ourselves with customer satisfaction and we were successful yet again. Thank you again and we hope we become your valued plumber.

Joseph S.
06/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: My purpose for the deal was I had trouble with my 2nd floor water closet. |The water continuously leaked and I had to use the shut off valve to control the leak. It was a problem with the flapper. The technician called the office to get a price to replace the flapper and it was $395.00. I told him to forget it that I could replace the W.C. with a new one. While he was here I asked him to check my 1st floor W.C. He told me that it leaked at the connection , it was visible at the cellar. His office gave him a price of $395.00. I told him to do the work. He told me that there was no guarantee on this repair because the original work was incorrectly performed by another plumber.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$390

Response from JPI Plumbing & Heating Inc
We had to remove and reset the toilet bowl with new materials. This had to be done and was stated only temporary because apparently you had this bathroom remodeled and whoever did the job did not level off the floor properly. Therefore the flange which holds the bowl had a huge gap. We had to use multiple wax rings to seal as best we can based on what we had to work with. I would certainly keep an eye on this or perhaps call the contractor to make right by this. We do appreciate your business and as licensed and insured plumbers; we provide remodeling as well. Thank you for your business.

Geraldine R.
06/2014
5.0
plumbing
  + -1 more
.
Description of Work: We have a leaking faucet in kitchen. They diagnosed no leaks, but turn-off valve under sink needs replacing. Tried to repair faucet but will need a new one. They offered their own faucet, but we will shop for another one. After we get another faucet, will call them to install it and replace valve. No additional charges, just the $39 coupon!!

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from JPI Plumbing & Heating Inc
Thank you for taking the time to post your review of our services. Our technicians constantly strive to provide all our clients with the best experience they can have while solving there plumbing issues. We know you always have a choice and we appreciate you choosing us.

Contact information

4370A Victory Blvd, Staten Island, NY 10314


Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Insured

Licensed*

Trade License Number
1904
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Heating and Air Conditioning,
Water Heaters,
Natural Gas Lines,
Sewer Cleaning,
General Remodeling,
Kitchen and Bath Remodeling,
Basement Remodeling,
Water Coolers

FAQ

JPI Plumbing & Heating Inc is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: 8:00 AM - 4:00 PM

JPI Plumbing & Heating Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, JPI Plumbing & Heating Inc does not offer free project estimates.
No, JPI Plumbing & Heating Inc does not offer eco-friendly accreditations.
Yes, JPI Plumbing & Heating Inc offers a 10% senior discount.
Yes, JPI Plumbing & Heating Inc offers emergency services.
Yes, JPI Plumbing & Heating Inc offers warranties.
JPI Plumbing & Heating Inc offers the following services: All phases of plumbing & heating in both residential and commercial properties. JPI Plumbing offers HVAC services as well for both your heating & air conditioning needs. We offer financing thru reputable Synchrony Bank.
Ask for details

Contact information

4370A Victory Blvd, Staten Island, NY 10314


Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
8:00 AM - 4:00 PM